Ordered 4 x 2.4m railway sleepers for a garden project and found the price and quality of same to be very good. Delivery was swift and without any hitches. Overall a very good shopping experience from... Mehr ansehen
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Das sagen Bewerter
A company I’ve used a few times now and always be satisfied with the quality of the products particularly the turf. The neighbours can say the grass is greener on the other side. Highly recommend
Unternehmen hat geantwortet
To be honest, I'm disappointed with the quality of the rolled grass that was delivered. The rolls on top of the pallet were fresh, but the ones at the bottom looked like they'd been cut and sitting th... Mehr ansehen
Unternehmen hat geantwortet
Due to error 20mm slate delivered instead of 40mm. As much my fault for not checking first bag and delivery note which clearly stated 20mm. Wrong size immediately uplifted and replaced by 40mm. No qui... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Scotland's Premier Turf and Landscaping Supplier At Mitchell Turf, we're growing to become Scotland's leading turf farm. Specialising in providing premium Scottish turf for both private gardens and commercial landscaping projects. Our commitment to quality and service has positioned us as the go-to choice for professional landscapers and garden enthusiasts in Scotland.
Kontaktinformationen
Mitchell Turf Ltd Cherrybank Nursery, Palacerigg Rd Cumbernauld, , G67 3HU, Glasgow, Vereinigtes Königreich
- 01236 452269
- sales@mitchellturf.co.uk
- mitchellturf.co.uk
4,2
Gut
90 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Antwort von Mitchell Turf
Thanks, Andy! We're delighted to hear you're happy with the quality of the product. We really appreciate your feedback.
I'm disappointed with the quality
To be honest, I'm disappointed with the quality of the rolled grass that was delivered. The rolls on top of the pallet were fresh, but the ones at the bottom looked like they'd been cut and sitting there for several days. I laid it on my lawn the same day it was delivered, and now half of my lawn is of normal quality, while the other half has patches of dried-out grass in almost every roll, which I’ll have to fix later at additional cost and effort.
31. August 2026
Antwort von Mitchell Turf
Hi Kateryna,
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations.
We take great care to ensure our turf is harvested and delivered as fresh as possible, so we're concerned by your description of the condition of some of the rolls. This is certainly not the standard of quality we aim to provide.
We would appreciate the opportunity to investigate this further and understand what may have happened with your order. Please contact our customer service team on sales@mitchellturf.co.uk with your order details and, if possible, photographs of the affected areas, and we will review the matter promptly.
We understand the frustration of investing time and effort into laying a new lawn only to encounter issues afterwards, and we're sorry for the disappointment this has caused.
Kind regards,
The Mitchell Turf Team
Same day delivery was great and driver…
Same day delivery was great and driver was very helpful. Only thing was nobody called ahead of delivery. Driver was lucky to catch me in.
2. September 2026
Antwort von Mitchell Turf
Hi Ian McArthur,
Thank you for taking the time to leave your feedback. We're delighted to hear that you were pleased with the same-day delivery service and that our driver was helpful.
We appreciate your comment regarding the lack of a call ahead of delivery. We understand how important this can be, and we're sorry that this step was missed. We'll share your feedback with the team to help improve our communication process going forward.
Thank you again for your review, and we're glad our driver was able to catch you in and complete the delivery successfully.
Kind regards,
Customer Services Team
High quality product 10/10
High quality product, extremely fast delivery. Highly recommend
27. August 2026
Antwort von Mitchell Turf
Thank you, Ryan! We’re delighted to hear you rated our product 10/10 and were impressed with the quality and fast delivery. Your recommendation means a lot to us. We look forward to serving you again soon.
Antwort von Mitchell Turf
Thanks so much, Christopher. Glad to hear the ordering process was smooth and the delivery quick. Your support means a lot to us.
First class products and service
First class products and service. We won't go anywhere else 👌🏻
13. August 2026
Antwort von Mitchell Turf
Massive thanks, Lenzie Landscapes. Your support means a lot to the team. Glad to hear our products and service keep you coming back 👌🏻
very helpful and friendly
17. August 2026
Antwort von Mitchell Turf
Hi Mr & Mrs McTaggart,
Thank you for your lovely feedback. We’re glad our team was able to help and make your experience a friendly one. Much appreciated.
Ordered 3 bulk bags of stuff on the…
Ordered 3 bulk bags of stuff on the Sunday night, delivered on Monday. Left a note in the delivery instructions field on the website and all 3 bags were dropped at the end of the driveway as requested. Excellent service again.
16. August 2026
Antwort von Mitchell Turf
Thank you so much for your order and your kind feedback. We’re delighted to hear your bulk bags were delivered exactly as requested and right on time. We always aim to follow delivery notes carefully, so it’s great to know this helped make things smooth for you. Really appreciate you choosing us again and we look forward to helping you next time
Antwort von Mitchell Turf
Hi Jane,
Thank you so much for your lovely feedback. We’re delighted to hear that you found the ordering process easy and that your delivery was fast and friendly. It’s great to know our team made a positive impression.
We really appreciate you choosing us and hope to serve you again soon.
Antwort von Mitchell Turf
Hi Hussain,
Thank you for your great feedback. We’re really glad to hear you found our service fast, professional, and high‑quality. Your support means a lot to us.
Looking forward to serving you again.
Turf arrived earlier than expected and…
Turf arrived earlier than expected and in good condition. Very happy
13. August 2026
Antwort von Mitchell Turf
Hi Colin,
Thank you for your feedback. We’re delighted to hear your turf arrived earlier than expected and in great condition. It’s fantastic to know you’re very happy with your order.
We appreciate your support and look forward to serving you again.
Mitchell Turf never let me down.
Mitchell Turf never let me down.
When I ask for the delivery I need they do it.
4. August 2026
Antwort von Mitchell Turf
Hi Carol,
Thank you so much for your kind words. It means a lot to hear that Mitchell Turf has never let you down. We’re glad we can deliver exactly when you need it and keep things running smoothly for you.
We truly appreciate your trust and continued support.
Easy to order
Easy to order ! Good quick delivery !
Delivered at time and kept informed !
2nd time we have ordered from Mitchell Turf 👍
12. August 2026
Antwort von Mitchell Turf
Hi Mrs Carson,
Thank you so much for your lovely review. We’re delighted to hear you found the ordering process easy and that your delivery was quick, on time, and well‑communicated. It’s great to know this is your second time ordering from Mitchell Turf — we truly appreciate your continued trust and support 👍
Looking forward to serving you again.
Antwort von Mitchell Turf
Hi Jeany,
Thank you for your great review. We’re really pleased to hear you found everything easy to order, well‑priced, and delivered quickly. It’s wonderful to know you received great service throughout.
We appreciate your support and hope to serve you again soon.
Awesome Service
Great prices and delivery is always within a couple of days of purchase. Have used the company many times and would definitely recommend. My last order was wrong, I was sent the incorrect sleepers, I sent one email and they sent a driver out same day to pick up and deliver the correct order. Will definitely use this company again.
10. August 2026
Antwort von Mitchell Turf
Hi Mr Treacy,
Thank you for your fantastic review. We’re delighted to hear you’re happy with our prices, quick delivery, and the service you’ve received over your many orders. We really appreciate your continued trust and recommendation.
We’re also glad we could resolve the mix‑up with your sleepers quickly. Sending a driver out the same day to swap the order is exactly the level of service we aim to provide.
Thank you again for your support — we look forward to serving you many more times.
Really helpful drivers both times
10. August 2026
Antwort von Mitchell Turf
Hi John,
Thank you for your feedback. We’re really glad to hear our drivers were helpful on both of your deliveries. We’ll make sure your kind words are passed on to the team.
We appreciate your support and hope to serve you again soon.
Antwort von Mitchell Turf
Hi Ewan,
Thank you for your great review. We’re really pleased to hear you found our driver helpful and obliging, and that your delivery arrived quickly. It’s also great to know you found our website easy to use.
We appreciate your support and look forward to serving you again.
This was my first time using your…
This was my first time using your services as a company just starting out and the courtesy of the staff from answering my query to collection was just so smooth none of this oh your a new face be with you just now. Served in the same way as all the regular customers great customer service. Will definitely be using you again when required.
7. August 2026
Antwort von Mitchell Turf
Hi David,
Thank you for taking the time to share your experience. We’re really pleased to hear that your first visit with us went smoothly from your initial query right through to collection. It’s great to know you felt welcomed and treated with the same level of service as our regular customers — that’s exactly how we believe it should be.
We truly appreciate your kind words and your trust in us as a new business. We look forward to helping you again whenever you need us.
Great prices
Great prices! Arrived quickly! Great delivery! 5 star service all round. Thank you.
6. August 2026
Antwort von Mitchell Turf
Thank you so much for your wonderful feedback. We’re delighted to hear you enjoyed our great prices, quick arrival, and smooth delivery. Your 5‑star review means a lot to the team. Thank you for choosing us!
Antwort von Mitchell Turf
Thank you for your feedback. We’re really pleased to hear your delivery arrived quickly and that our driver was able to help you on the day. We’ll be sure to pass your kind words on to the team.
We appreciate you choosing us and hope to serve you again soon.
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