First of all I didn’t receive any tracking for this ride ! The driver was always on his phone while driving, wasn’t paying attention to the road and he was not keeping his lane and at some point HG... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Reliable service using smart vehicles and helpful drivers. We live in an awkward-to-find place but this has now been resolved with the addition of using WhatsApp to contact the client. I'm hard of hea... Mehr ansehen
Unternehmen hat geantwortet
I would like to express my sincere gratitude to your company for the outstanding work you consistently deliver. Your dedication to quality and professionalism is truly impressive and does not go unn... Mehr ansehen
Unternehmen hat geantwortet
Hello, I had booked an airport pick-up but a few minutes before landing we were informed that the flight would be diverted. Minicabs were very helpful as they helped me quickly rebook the ride with a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Minicabs we know that we offer the very best London minicab service – a claim that’s backed up by a huge number of our passengers, who consistently use us due to our promptness, politeness and great value for money. We’ve been operating for a number of years now, and in this time we’ve honed our skills and business to create a great taxi company. What’s more, we’ve built up our number of taxis to ensure that we can cater to everyone’s needs, throughout the area we cover. We intend on improving in the future as well, by adding new facets to the Minicabs such as the fantastic app we have just introduced for Apple and Android users. Our success is down to a few things that we regard to be extremely important, with the first of these being the fact that we always strive to offer the best value for money to all our passengers. This doesn’t just mean that we make sure our fares are kept as low as possible, but it also means that we go above and beyond what is expected. Of course, like any good taxi company, we always provide clean cars and friendly drivers, but unlike others we add a personal touch minicabs such as carrying your bags for you, making sure your children get to school, and generally helping in any way we can. So, why not contact us today to find out how we can help you? You can call us on 0208 204 4444 or email us via bookings@minicabs.co.uk or alternatively you can use our app to book a minicab in seconds!
Kontaktinformationen
539 - 541 Kingsbury Road, NW9 9EG, LONDON, Vereinigtes Königreich
- +44 208 204 4444
- bookings@minicabs.co.uk
- minicabs.co.uk
4,3
Hervorragend
3655 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 42 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
very accommodating thank you!
very accommodating thank you!
26. November 2024
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab services. We look forward to being of service again soon!
Excellent and professional services
Excellent and professional services. From ordering the cab to the journey. Isa was extremely helpful. Many thanks Minicabs.co.uk
8. November 2024
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you found our minicab services professional and excellent. We are glad our staff was of assistance, and we look forward to serving you again soon!
On time and very reasonable every time
On time and very reasonable every time. Clean cars and professional friendly drivers. Thanks so much
3. November 2024
Antwort von Minicabs.co.uk
Thank you for your reply. We are pleased you were happy with our airport transfer services from Twickenham to Heathrow Airport. We look forward to being of service again soon!
Driver was very pleasant, helpful
Driver was on time and very pleasant and helpful. Nice journey, enjoyed chatting to him.
Thank you
5. November 2024
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased our airport transfer service from Harrow to Heathrow Airport exceeded your expectations. We are glad you had a good experience and we look forward to being of service again soon!
Massively late for school performance
Massively late for school performance. Driver arrived 15 mins later than scheduled pick up time. Also arrived at a side road and couldn’t explain where he is parked. My son and I waited in the cold for nearly 18 mins. My son eventually ended up being very late for his school performance. Very disappointing
4. November 2024
Antwort von Minicabs.co.uk
Thank you for sharing your feedback with us. We are truly sorry to hear about your recent experience and sincerely apologise for any inconvenience caused.
At Minicabs.co.uk, providing excellent service is our top priority, and it’s disappointing to learn that we fell short in this instance. Please rest assured that a member of our customer care team has thoroughly investigated this matter and has reached out to you directly to address your concerns.
Thank you for your patience and for giving us the opportunity to make things right.
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from NW9 to Heathrow Airport. We ook forward to being of service again soon!
Best Cab Service
I have been using this cab firm for longer than I can remember, for myself and family, and they have never let me down.
Only once in all these years, have I ever had an issue, and the matter was dealt with promptly, and professionally for all concerned.
Absolutely first rate in service, and I would have no reservation in recommending to anyone.
12. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for being a regular customer over the years. We are incredibly pleased you have been happy with all our services over the years. We look forward to being of service again soon!
My whole ride was a first class…
My whole ride was a first class experience. Absolutely delightful driver that brought me home safely and comfortably after a long, delayed flight.
6. Oktober 2024
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Stansted Airport to SW20. We look forward to being of service again soon!
Good customer service
Customer service was great. Cars are clean and drivers are very friendly.
2. Oktober 2024
Antwort von Minicabs.co.uk
Thank you for your review. We are glad you were satisfied with our customer service and we are pleased you had a good experience with our airport transfer service from Heathrow Airport to Harrow. We look forward to being of service again soon!
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service from Kingsbury to Harrow. We look forward to being of service again soon!
Good service
Good communication. Prompt arrival. Good price. Clean car. Courteous driver.
5. Oktober 2024
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from W5 to Heathrow Airport. We look forward to being of service again soon!
👍🏻Thank you very much.
4. Oktober 2024
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Luton Airport to N14. We look forward to being of service again soon!
Excellent service
Customer service always responds timely and helpful! Drive is friendly and polite.
1. Oktober 2024
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Heathrow Airport to SW11. We look forward to being of service again soon!
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from SE3 to Gatwick Airport. We are glad you liked our tracking link feature and we look forward to being of service again soon!
Simple, reliable, secure
Simple, they understood immediately my recurring needs and arranged accordingly
Reliable, the driver always there at the right time
Secure, the drivers are very trustworthy, the payment very safe
3. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service and find our services reliable and trustworthy. We look forward to serving you again soon!
The booking was easy
The booking was easy, the driver was early and polite and pleasant.
The only thing I did not like is that when I pressed the tab for contact driver, it diverted to another number that was not available.
2. Oktober 2024
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service from Pinner to Harrow. We look forward to being of service again soon!
Aggressive driver with intimating attitude
Ordered and paid a cab online, to be ‘wait and greet’ at Costa Coffee at Heathrow (extra for this). That didn’t happen. Driver was 45 mins late, called and requested us to go to pick up area outside terminal to wait for him instead!!
Car eventually came, driver was rude and impatient. On route from airport to Camden in London, the driver missed a few turns on the GPS – he was on the phone (ear phone) chatting. We informed him that the route he was taken was not the best route, he got very offensive. In the midst of it, he stopped the car in the middle of nowhere and became very AGGRESSIVE, threatened both of us to throw us out of the car.
We told him if he did so, we would call the police immediately.
His attitude was very aggressive and intimidating, if that was a lady passenger or anyone who is vulnerable, this could be dangerous and extremely uncomfortable.
TFL has a report line if you experience similar aggressive drivers.
Reported the incident to minicabs.co.uk, they did try to investigate with an apology, explaining the driver was ‘stressed’ at the time.
In no circumstances, aggressive behaviour and intimating attitude should be tolerated.
25. September 2024
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for taking the time to leave us your feedback. We are sincerely sorry for the inconvenience you experienced, and we have processed a partial refund to acknowledge the delay you faced.
There are a few points I’d like to clarify to ensure transparency and address your concerns thoroughly:
Route Taken by the Driver: The driver was not taking an incorrect route. All our drivers rely on trusted navigation systems and are instructed to take the fastest route available. In your case, our controllers also double-checked the route when you raised this concern, and they confirmed that it was indeed the most efficient option under the circumstances.
Behaviour During the Journey: At Minicabs.co.uk, we have a zero-tolerance policy for aggression or inappropriate behaviour towards our customers. We have spoken to the driver about this incident, and they have been formally warned. That said, the driver has mentioned that they were also subjected to unpleasant treatment during the journey. We kindly request mutual respect to ensure a better experience for everyone involved.
We value your feedback and remain committed to providing excellent service. If there are any further issues or concerns, please don’t hesitate to reach out directly. Thank you for giving us the opportunity to address this situation, and we hope to serve you better in the future.
Booked pickup and return to LHR online…
Booked pickup and return to LHR online via their app. Was also able to speak to them in person where they suggested an earlier pick time which proved beneficial. Arrived at LHR in good time and collected from LHR on time. No issues.
4. September 2024
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you found our booking process via our app beneficial. We are glad you had a good experience with our Heathrow Airport transfer service. We look forward to being of service again soon!
Antwort von Minicabs.co.uk
آپ کے جائزے کے لیے آپ کا شکریہ۔ ہمیں خوشی ہے کہ آپ کو لوٹن ہوائی اڈے سے سٹینمور تک ہماری ہوائی اڈے کی منتقلی کی سروس کا استعمال کرنے کا اچھا تجربہ ہوا۔ ہم جلد ہی دوبارہ خدمت کرنے کے منتظر ہیں!
Thank you for your review. We are pleased you had a good experience using our airport transfer service from Luton Airport to Stanmore. We look forward to being of service again soon!
Antwort von Minicabs.co.uk
Thank you for your review. We are glad you had a good experience with our airport transfer service from NW9 to Stansted Airport. We look forward to being of service again soon!
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