Minera Roof Trusses Bewertungen 

My original truss company let me down at the last minute on the manufacturing date so i had to start from scratch as the builder was charging on towards the wall plate, from the time i completed the online form the service i received was first class, Jon Grimes helped me through the design process and pencilled me a slot for manufacturing within 7 days and Lisa and her delivery team did exactly what they promised and was even 15 minutes early, outstanding team work a Great Company to do business with Thank you

Amazing Company, From Design to delivery. Why would you go else where

Superb service from every department at Minera from office to delivery guy who went beyond the call of duty to help me.

Minera Roof Trusses made my building experience a breeze. As I not a builder by trade, I must admit the idea alone of me having to building the roof trusses for the exterior shed we are building at my house was overwhelming me. Luckily after having the idea of getting them built by third party, I was very fortunate to find them online.

I reached out to them by phone Nia Walker who first took my call and order was very easy and pleasing to deal with. She helped me with my queries and pointed me in the right direction, leading me to the second phase which was looked after by Ryan Evans, who also very patiently produced original drawings and gladly sent all the three revised versions. Order was placed on three days later I was very pleased to have the goods safely delivery to my house. All people in the process were fantastic. From first call to delivery drivers, you guys were amazing and made this experience awesome. Thank you for the excellent customer service and great quality product.

Impressed from start to finish with the professionalism, friendliness and speed of service.
Would thoroughly recommend Minera Roof Trusses.

We've used Minera on many jobs over the years and couldn't recommend them enough!

Every step from initial quotation through to delivery is dealt with efficiently with quick turn around.

Nia is always quick to respond with any queries in a cheerful and friendly fashion- always a pleasure to deal with.

Harry
Karl Moore Construction

I want to say what fantastic customer service is given by all at Minera roof trusses, nothing was too much trouble and the turn around to getting the trusses we ordered was impressive.
Nia was fantastic, I felt I had made a new friend.

I have used Miners Roof Trusses for well over 30 years and I can honestly say they have always provided a product and service off the highest standard! From reception to delivery they make the whole process very easy, any queries I may have are always explained as some of the roof I have done over the years have been extremely challenging, Minera Roof Trusses are without doubt my top choice every time!

i've run a construction company for over 20 years and we have used various truss suppliers down the years , with varying degrees of success and pleasure, Minera are now our go to truss suppliers, their knowledge and assistance is first class and the prices are always excellent , they deliver when they say they will and the overall responses and communication make them a pleasure to deal with

Amazing Service Every Single Time. We have used Minera for the last 12 years and they have always been a pleasure to deal with and have never let us down. Quotations are sent in record time and the trusses are always ready and delivered on schedule. Every person we speak with is always so friendly and helpful. With a special mention to Nia, who goes above and beyond to make sure everything runs smoothly. Nia is always so cheerful and friendly, you can tell she loves what she does – which says a lot for the company too. Thank you to everyone at Minera for your excellent service. We look forward to dealing with you again very soon.

Excellent service from start to finish, could not ask for more. Fast response from the design team, contacted me within 24 hours to check some detail I'd missed and then the quote followed within hours complete with the detailed drawings. Once confirmed it only took them 7 working days to have the trusses on site.
Throughout the whole process the team was very communicative so there was never a point that I was unsure of what was happening.
The delivery was scheduled in advance and it turned up bang on time, there are many companies out there that could do with some lessons from the team at Minera!

Minera are the most professional, polite and helpful company I have come across for a long time.
Nia Walker goes above and beyond to help.
I would 100% recommend Minera Roof Trusses.
S T Cowley Contractors

Minera trusses have always given me the best possible service, their design has sorted out most complicated roofs that I have thrown at them. Nia has always been really helpful and informative wanting it all to go smoothly at our end.
Chris Walker
Director Walker property

Always reliable, provide a great service and product, never let you down on deliveries, will happily recommend.

Excellent service, from quote design and delivery would not use anybody else for floor joists or roof trusses.

very helpful, fast response from the technical department, providing costing on the same day as my phone enquirey, delivered joists to site in 5 working days, great communication from Nia

Amazing service…

The transport and design teams are all very knowledgeable and really make the project simple… Also not to forget Nia who is always on hand to resolve any issues!

Speedy delivery, I’ve used Minera around 10 times now and every time they’re service has been nothing but perfect.

I use Minera Trusses regularly and always get a very quick delivery to site. Some of our roofs are of non standard design but this is never a problem. All the staff are very helpful and professional, always return calls, a rarity these days. My most contact is with Nia Walker who I find most helpful. We always get a timed delivery slot which is also great.
Cant recommend them enough, never any " Covid" excuses here.

I was building a double garage and had no experiance with trusses, Minera roof trusses guided me with where to take measurements and within a day I had a design and quote. They kept me updated with the order and wastold the delivery driver would be with me at 07.30 am. He turned up dead on 07.30. I was shocked this sort of service doesn't happen in the UK.
Ive never seen such a clean wagon, ( put my car to shame)
The delivery driver Steve was so polite and professional. if ever I want another set of trusses, I wouldn't go any where else. Thankyou.

Can’t thank Minera enough. 2 other roof truss manufacturers told us they couldn’t configure new trusses to match my existing building. Spoke with Steve at Minera and he said no problem. Had a 3D model and design within a couple of days and trusses were delivered within a week of order confirmation. Awesome outcome just wish I went to Minera first!