Ordered on line (simple) and added a note about needing a small HIAB for delivery. Had a call back to discuss, friendly chat. Delivery arrived and driver did his best in an awkward delivery point.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I would definitely use Mill Timber Direct again. Prices are great, no nonsense and transparent. Arranged delivery rather than collect, only aited a few days and it arrived. The driver couldn't have b... Mehr ansehen
Unternehmen hat geantwortet
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Mehr ansehen
Unternehmen hat geantwortet
I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Mill Timber Direct
Vom Unternehmen geschrieben
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Kontaktinformationen
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Vereinigtes Königreich
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4,7
Hervorragend
550 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Mill Timber Direct
Hi Lynne, thank you for leaving us a 5-star review. All the best, Mill Timber Direct
Antwort von Mill Timber Direct
That's fantastic to hear, thank you for taking the time to provide feedback. Have a great day! Kind Regards, Mill Timber Direct.
Antwort von Mill Timber Direct
Thank you very much for sharing your review of our website and service, Lee. We hope to see you back on the site soon. All the best, Mill Timber Direct
Brilliant timber merchants not far from…
Brilliant timber merchants not far from my house and reasonably priced
27. September 2025
Antwort von Mill Timber Direct
Hi Gavin. Thanks for leaving a review. Pop into the branch and have a coffee on us sometime! Best Regards, Mill Timber Direct
Antwort von Mill Timber Direct
Hi Nick. Thank you for your 5-star review! Hope to see you again soon. Kind Regards, Mill Timber Direct
Good service
16. März 2026
Antwort von Mill Timber Direct
Thank you for taking the time to leave a review Steve, it's much appreciated.
Provide a good customer experience
I placed my order online but the delivery I was given was later than I expected. I phoned the Cardiff depot and I spoke with Tom who was very friendly, explaining that one item of the order needed to be transported from another depot leading to thedelay. However, he was very reassuring and managed to provide an earlier delivery. The delivery driver was really helpful making the delivery stress free. A great company to deal with providing a very efficent and pleasant experience
25. März 2026
Antwort von Mill Timber Direct
Hi Terry, thank you for leaving us a 5-star review! Glad you were happy with your order and we apologise for any delays caused by stock availability. Hope to see you again soon. Best Regards, Mill Timber Direct.
Top Quality
Timber arrived a day earlier fine by me
Delivery guy placed it exactly here I wanted
Very Good quality timber best price on the internet I could find so well happy
23. Februar 2026
Antwort von Mill Timber Direct
Thank you for taking the time to review us Mark, that is good to hear. We hope to see you again soon! Have a great day, Mill Timber Direct.
Antwort von Mill Timber Direct
Hi Bernard. Glad you were happy with the quality of our gates. Thank you for taking the time to leave us a review and we hope to see you again soon. Best regards, Mill Timber Direct.
Completely hassle free experience
Completely hassle free experience, everything I needed and at a competitive price and a great delivery service, thanks.
27. Februar 2026
Antwort von Mill Timber Direct
Hello Christina. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Kind regards, Mill Timber Direct.
Good service throughout
Good website, materials as described, first class delivery with really helpful driver.
16. Februar 2026
Antwort von Mill Timber Direct
Thank you very much for sharing your review of our service, Chris. We hope to see you back on the site soon. All the best, Mill Timber Direct
Timely delivery
25. Januar 2026
Antwort von Mill Timber Direct
Hi Andrew. Thank you for taking the time to leave us a review. Kind Regards, Mill Timber Direct.
Good products and price
I am very happy with the trellis and posts that I ordered and I think it was a very good price. A big thank you to the young man who delivered my order who was kind and very helpful. I will certainly recommend Mill Timber.
31. Januar 2026
Antwort von Mill Timber Direct
Hi Mary, thank you for your 5 star review. Glad you were happy with our prices and the service provided. Hope to see you again soon. Best Regards, Mill Timber Direct.
Amazing service
My order sent really quickly. The driver they used also was amazing as I was at the back garden and didn't hear him, so he called me and was kind to help me put the wood where I needed to be.
3. Februar 2026
Antwort von Mill Timber Direct
Hi Kiki. Thank you for leaving such a lovely review. Glad you were happy with the service provided and we hope to see you again soon. All the best, Mill Timber Direct.
Timber soaked in water and covered in black mould
Bought 2 floor joists which was supposed to be dried . The timber was supplied was bowed , soaked in water and covered in black mould . Had to buy more wood from another supplier
27. Januar 2026
Antwort von Mill Timber Direct
Hi Ion, we do apologise that the timbers you purchased were too wet to use. All of our treated timbers are kept in the yard and would be wet due to the relentless rain we have had recently. Please note Mon Timber Newport does stock a range of untreated C24 timbers which are kept inside for internal use only. We apologise for any inconvenience this may have caused. Best Regards, Mill Timber Direct.
Antwort von Mill Timber Direct
Hello Chris. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Mill Timber Direct
Excellent quality
Excellent quality, very helpful delivery driver. Will be using Mill Timber as a default going forward.
25. Januar 2026
Antwort von Mill Timber Direct
Hi Ian. Thank you for your positive feedback, and we hope to see you again soon. Kind Regards Mill Timber Direct
No quibble replacement
One of the two items was delivered slightly damaged. No quibbles. Returned on the truck and a replacement/repaired item delivered a few days later.
13. Januar 2026
Antwort von Mill Timber Direct
Hi Neal. Again, we apologise that some of your items arrived damaged. Thank you for your review and we hope to see you again soon! Best regards, Mill Timber Direct
Delivery experience brilliant
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, and placed it exactly where it was wanted. This item was described as flat packed, however it was fully built. They both are a credit to Mill Timber Direct. Thankyou a very satisfied customer, and will not hesitate to order again in the future.
10. Januar 2026
Antwort von Mill Timber Direct
Hi Roger, thank you for leaving such positive feedback! It really is fantastic to hear and I will pass your comments on to Peter and Anthony in our Crumlin branch. Hope to see you again soon. Kind Regards, Mill Timber Direct.
Antwort von Mill Timber Direct
Thank you very much for sharing your review of our service, Adam. We hope to see you back on the site soon. All the best, Mill Timber Direct
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.