Midway Sports Bewertungen 

Antwort von Midway Sports

23. März 2026

Hi there,

We’re sorry to hear about your experience and appreciate you sharing your feedback.

We’d like to clarify that return instructions were provided in our initial responses, along with an explanation that your order qualifies for an exchange or store credit in accordance with our return policy. At this time, the order is not eligible for a refund upon return.

We are more than happy to assist you with either an exchange or store credit and are currently pending your response so we can proceed with the next steps.

— Midway Sports

Antwort von Midway Sports

16. März 2026

Thank you so much for taking the time to share your experience with us! We’re really happy to hear that you were able to find the Nike jacket you were looking for and that it arrived quickly and in excellent condition.

It means a lot to us that you noticed the careful packaging and prompt shipping. We truly appreciate your support and your 5-star feedback.

We hope to serve you again in the future!

— Midway Sports Customer Support

Antwort von Midway Sports

4. März 2026

Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. Providing excellent customer service and support to our customers is extremely important to us, and we truly regret that you feel this way.

If there is anything regarding your order or experience that remains unresolved, we would sincerely appreciate the opportunity to look into the situation and assist you further. Please feel free to reach out to our customer support team so we can review the matter and work toward a resolution.

We value all feedback and use it to continue improving our service.

— Midway Sports Customer Support

Antwort von Midway Sports

26. Feb. 2026

Thank you so much for your kind words!

We’re thrilled to hear you enjoyed our fast shipping and wide selection of products. Providing a smooth shopping experience and getting your gear to you quickly is always our goal.

We truly appreciate your support and look forward to serving you again soon!

— Midway Sports Customer Support

Antwort von Midway Sports

23. Feb. 2026

Thank you for taking the time to share your feedback. We’re truly glad to hear you loved the Nike golf shirt, and we’re sorry the sizing didn’t work out as expected. We understand how frustrating that can be — especially when the fit runs differently than anticipated.

Our return and exchange policy allows requests within 14 days of delivery. While we recognize that some companies offer longer windows, our policy is structured to align with our vendor agreements and inventory cycles. Once an order falls outside of that timeframe, we’re unfortunately unable to approve an exchange.

We truly appreciate your business and your honest feedback.

— Midway Sports Customer Support

Antwort von Midway Sports

20. Feb. 2026

We sincerely apologize for the frustration this situation has caused and completely understand your concern.

Both times you contacted our Customer Service team, we carefully reviewed your order in our system. Our records show that the refund of $118.26 was successfully processed back to your original method of payment on 1/12/2026.

During your most recent call, we also provided additional transaction details to assist you further, including confirmation information that can help your card issuer locate the funds on their end.

Once a refund is processed on our side, the funds are released immediately; however, posting times can sometimes vary depending on the financial institution. We truly appreciate you contacting Barclays as well, and we are more than happy to continue working with you to ensure this is fully resolved.

Please feel free to reach out to us directly again so we can re-provide the transaction reference details if needed. We value your business and are committed to making sure this matter is properly clarified.

— Midway Sports Customer Support

Antwort von Midway Sports

12. Feb. 2026

Thank you so much for your feedback! We’re thrilled to hear it was better than you expected—that’s exactly what we aim for. We truly appreciate your support and look forward to serving you again soon!

— Midway Sports Customer Support

Antwort von Midway Sports

9. Feb. 2026

Hi Jake,

Thank you for taking the time to share your feedback, and we’re truly sorry for the frustration and inconvenience this situation has caused. We completely understand how upsetting it is to feel unheard, and we sincerely apologize for the delayed responses.

We have reached out to you directly via email to address this matter and are actively working to resolve it as quickly as possible.

Please reply to our most recent email at your convenience so we can finalize the resolution right away. We truly value your business and appreciate the opportunity to correct this.

Thank you for your patience and understanding.


— Midway Sports Customer Support

Antwort von Midway Sports

5. Feb. 2026

Thank you so much for taking the time to leave such a kind review! We’re thrilled to hear the product met your expectations and that you were happy with both the quality and our service. Your support truly means a lot to our team, and we look forward to assisting you again in the future.

— Midway Sports Customer Support

Antwort von Midway Sports

4. Feb. 2026

Thank you so much for the kind feedback! We’re glad to hear you had a great experience and found our prices competitive. We truly appreciate your support and look forward to serving you again.

— Midway Sports Customer Support

Antwort von Midway Sports

30. Jan. 2026

We are truly sorry for your experience and sincerely apologize for the frustration this caused. This is not the level of service we aim to provide, and we completely understand your disappointment.

You were absolutely right to expect timely communication and a prompt resolution after canceling your order, and we regret that we did not meet that expectation. While the holiday season brought unusually high volume, that does not excuse the lack of follow-up you encountered.

We are relieved to hear that you were able to recover your funds through your credit card company, though we are very sorry it ever reached that point. Please accept our sincere apologies for the delay, the poor communication, and the inconvenience this situation caused.

Your feedback has been taken seriously and shared internally so we can improve moving forward. Thank you for taking the time to leave your review.

— Midway Sports Customer Support

Antwort von Midway Sports

28. Jan. 2026

Thank you so much for taking the time to share this! We’re really happy we were able to assist you quickly and make the refund process smooth and hassle-free. Our team truly appreciates your kind words, and we’re glad the follow-up call helped give you peace of mind. We look forward to assisting you again in the future and wish you and the team the best this season!

— Midway Sports Customer Support

Antwort von Midway Sports

22. Jan. 2026

Thank you so much for the kind review! We’re thrilled to hear you love the sweatshirt, the fit, and the color. We truly appreciate the recommendation and look forward to serving you again soon!

— Midway Sports Customer Support

Antwort von Midway Sports

20. Jan. 2026

Hello,

Thank you for bringing this to our attention, and we’re sorry for the frustration you experienced.

We’ve just replied to your email regarding Order #135007 with an update. Please check your inbox (and spam/junk folder just in case) for our response. If you have any additional questions after reviewing the email, feel free to reply directly and we’ll be happy to assist further.

Thank you for your patience,
— Midway Sports Customer Support

Antwort von Midway Sports

16. Jan. 2026

Hi Ryan,

We’re sorry for the frustration and appreciate you bringing this to our attention. We have reached out to you directly regarding your order and are currently awaiting confirmation so we can proceed appropriately. We’re more than willing to assist and resolve this matter as quickly as possible. Please feel free to reply to our email so we can move forward right away. Thank you for your patience.

— Midway Sports Customer Support

Antwort von Midway Sports

16. Jan. 2026

Hi Jackie,

We sincerely apologize for any inconvenience you’ve experienced. Your satisfaction is extremely important to us, and we would appreciate the opportunity to look into this and help resolve the matter as quickly as possible.

Please reach out to us at contact@midwaysports.com with your order number, name, or the email address used at checkout, and one of our team members will review your order and follow up with you directly.

Thank you for your patience and understanding—we look forward to assisting you.

— Midway Sports Customer Support

Antwort von Midway Sports

Aktualisiert am 15. Jan. 2026

We sincerely apologize for the delay and for the frustration this caused. We have since replied to the email address on file associated with your order and provided an update. Due to high order volume during that time, our response time was longer than usual, and we truly regret the inconvenience.

If you have any additional questions or need further assistance, please feel free to reply directly to that email—we’re happy to help. Thank you for your patience and understanding.

— Midway Sports Customer Support

Antwort von Midway Sports

7. Jan. 2026

Thank you for your feedback. We sincerely apologize for the frustration caused by this situation and for the delayed communication during the busy holiday period.

We’d like to clarify that your refund has been fully processed, and a refund confirmation email has been resent to the email address on file for your records. As noted on our website, this specific item is shipped directly from the manufacturer. In this case, Under Armour canceled the order due to an unexpected inventory issue, after it was initially fulfilled on our end.

Please note that while the refund has been issued, it may take 7–10 business days for the funds to reflect in your account, depending on your financial institution.

We regret the inconvenience this caused and appreciate the opportunity to clarify and resolve the matter.

— Midway Sports Customer Support

Antwort von Midway Sports

6. Jan. 2026

Thank you for your feedback, Sandra. We sincerely apologize for the frustration caused by the delay in communication during the holiday period, when we experienced a higher-than-expected volume of inquiries.

After your item was confirmed out of stock and you requested cancellation, your order #130746 was successfully cancelled and now fully refunded to the original payment method. A refund confirmation email was sent, and depending on your financial institution, the funds may take up to 7–10 business days to appear on your account.

We regret the inconvenience this delay caused and appreciate your patience while we worked to resolve the matter. If you have any additional questions, our team is always happy to assist.

— Midway Sports Customer Support

Antwort von Midway Sports

6. Jan. 2026

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!