Michael Spiers Jewellers Bewertungen 

Welcoming and Professional from start to finish.
Our last 2 visits in the last month (feb/23) were flawless, nothing is too much and no pressure. Jeremy is a pleasure to deal with , knowledgeable and friendly and this extends thru out the whole team and of course Jess who is always great.Customer service is simply second to none , even the payment is left to the very last thing.

Thank you all for a wonderful experience.
Bogdan/ Janina.N .

Can you please delete my previous review which was rather negative?
Crossed wires, all been sorted now and a great job thanks x

Top quality service, very highly recommended after being a customer here for 3 years

We were kindly greeted at the door, and attended to expertly by Dani Whillians who immediately put us at our ease .....kindly offering a beverage and listening attentively to our sad story of the loss of a 50 year engagement ring . Her kind words and delightful attitude were sincerely appreciated throughout our visit ....maintaining a caring and considerate response despite our decision to defer, in order to consider the possibility of having a remaining pendant in the style of the lost ring ....converted into a replica of the lost item......... she was an outstanding ambassador for every principle of "Top Customer Care" and continued to support us despite not on this occasion "making a sale" .........thanks Dani ..👍

Once again the team have been exceptional. Always friendly knowledgeable and patient. Always a warm welcome and nothing is ever too much trouble. Wouldn’t go anywhere else. Can’t thank the team enough. Something for everyone. Pay them a visit

Enquired at Michael Spiers Exeter as to the value and quality of inherited jewellery with a view to using part to make new design item for 16th birthday. Pearls remain at valuation but remaining gold, diamonds and sapphires into new design. Exeter branch very helpful, timely and encouraging of new business. Due to location tried to complete redesign at Plymouth branch responding to request to deposit gold, diamonds and sapphires for completion. Wholly different experience with staff at Plymouth outlet, with an uncomfortable, rather superior attitude that was frankly patronising and demeaning. Our feedback would be to to search out a good quality independent designer/jeweller. Such a pity for Michael Spiers as fathers love to spoil their daughters with mixture of heritage heir looms, from their own parents and grandparents with new materials.

Amazing service from Tom and the team in Plymouth when I picked up my Tag Heuer Senna watch. Nice touch with the champagne...Blown away! Look forward to coming back in the future

Thankyou so
Much to staff at Michaelspiers Exeter and Molly whome I believe has moved branches
I purchased a beautiful ring for my wife and they changed stones for me.
Also my watches are amazing. Great friendly staff with a visible passion for customer satisfaction.
Made me feel valued. Kept me informed and welcomed me into the shops with a friendly smile. I won’t bother going anywhere else for jewellery etc.

Popped in to buy something nice for our anniversary and again received star treatment from the staff who have always made me feel valued whenever I’ve visited and for whatever reason - thanks Chelsi (I hope I remembered that right, do let me otherwise and I’ll correct - getting old!).

I also visited the Rolex exhibition and saw George Savage, the Rolex Manager who has helped me over the years. He is a great host and can talk Rolex fluently which is fabulous. I genuinely had fun pining over the many exhibition timepieces, handling them trying them on. If you appreciate Rolex you’ll know what I’m trying to explain. I highly recommend you pop in next time you pass, if you haven’t yet you may well be surprised with what you find.

I had a problem with a watch I bought 2 years ago.
After spending about 30 minutes in the branch the problem was sorted and made me a very happy customer
Thanks to Tom & Mark
Quality dealer Quality products
Nick H

Have purchased quite a few items from them and have always received excellent friendly service from the teams at Exeter and Truro especially.

I emailed Spiers to repair and service a Rolex Submariner. I imagine it would have cost several hundred pounds. They chose not to respond. Unprofessional and rude if you ask me. I've taken my business elsewhere. I suggest you do the same.

Quite frankly Michael Spiers in Exeter are brilliant, as expected they were welcoming and attentive. Their knowledge and expertise became apparent within the first ten minutes of discussion. Whilst our item was being attended to by Jeremy (expert) a general discussion with other staff indicated a deep knowledge of product. Perfect customer service, thank you.