First time dealing with Michael Jones Jewellers. I bought a Longines Conquest Chronograph Ski Edition watch online. The process was simple and stress free. Delivery was quick and I had updates at ev... Mehr ansehen
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Das sagen Bewerter
My partner and I visited the Northampton Grosvenor Centre store to buy our engagement rings and were served by the incredible Kayleigh. I have honestly never had such a wonderful customer service ex... Mehr ansehen
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Fantastic service, asked about the watch before I bought is as it was listed as ex-display. Received an email within hours stating that there were no marks or signs of wear so I completed the purcha... Mehr ansehen
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From initial contact through to receipt of the watch the service was excellent. Gareth was very helpful and ensured everything went smoothly. The watch arrived very promptly and was very well packed... Mehr ansehen
Unternehmensdetails
Über Michael Jones Jeweller
Vom Unternehmen geschrieben
Michael Jones Jeweller is an independent, cooperative-run jeweller and Official Rolex Retailer, with luxury showrooms in Northampton and Banbury.
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
Kontaktinformationen
1 Gold Street, NN1 1SA, Northampton, Vereinigtes Königreich
- 01604 632548
- enquiries@michaeljonesjeweller.co.uk
- michaeljonesjeweller.co.uk
4,9
Hervorragend
308 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Always exceeds my expectations for…
Always exceeds my expectations for courtesy and service - world class.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your wonderful feedback! We’re truly delighted to hear we continue to exceed your expectations. Your kind words mean a great deal to us, and we look forward to welcoming you again soon.
Sparkling good service
Tom was fantastic. Found exactly the right ring for me and was communicative during the resizing process (even updating me while on leave).
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear Tom looked after you so well and kept you updated throughout. It’s great to know you found the perfect ring — we really appreciate your feedback and hope to welcome you again soon.
The sales lady was very friendly and…
The sales lady was very friendly and helpful.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your kind feedback! We’re delighted to hear you had a positive experience with our team. We really appreciate your support and hope to see you again soon.
New strap to enhance exc ellent Omega watch
I needed a replacement watch strap for my Omega and one that would suit my ever increasing disablement. You found one and had it in the store within a matter of days and the fit was perfect
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your kind review! We’re really pleased we could help find the right strap for your Omega and that it’s made a positive difference. It’s great to hear everything worked out perfectly.
We truly appreciate your feedback and hope to see you again in the future.
Excellent service department
My experience is through using the service department to repair jewellery and service/repair watches. The staff and service are always exemplary. One watch (a Longines) had to be sent back to Longines as it was a bit specialist. The service/repair was unsuccessful (by Longines) but Michael Jones' took control and got me a successfully overhauled and working watch. Even to the point of collecting it from and returning it to my home, some miles away from Northampton..
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your wonderful and detailed review! We’re delighted to hear how pleased you’ve been with our service department. While it’s unfortunate the initial repair with Longines wasn’t successful, we’re so glad our team could step in and resolve things for you.
Going the extra mile for our customers is something we truly pride ourselves on, so it’s great to know this made a difference. We really appreciate your continued trust and support, and look forward to helping you again in the future.
Knowledgeable and friendly staff
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your kind review! We’re really pleased you had a positive experience with our team. We appreciate your support and hope to welcome you again soon.
My watch was a good price (better than…
My watch was a good price (better than other retailers), it arrived quickly and was beautifully packaged. I would recommend them and very likely buy from them again.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your lovely review! We’re so pleased everything went smoothly and that your order made a great impression when it arrived. Your recommendation really means a lot to us, and we’d be delighted to assist you again in the future.
Happy customer
Excellent communication and service and the earrings arrived beautifully wrapped and presented.
18. März 2026
Antwort von Michael Jones Jeweller
Thank you for your lovely review! We’re so pleased to hear you were happy with the service and presentation. We truly appreciate your feedback and hope to welcome you again soon.
I was so elated by the service…
I was so elated by the service received. My ring was gift wrapped and I even had a little Easter chocolate bar included.
I'm more than happy with my purchase and if I could afford more jewellery, I'd definitely come back to Michael Jones
26. März 2026
Antwort von Michael Jones Jeweller
Thank you so much for your lovely review! We’re delighted to hear how pleased you were with your purchase and that the gift wrapping (and little Easter treat) made it extra special. It’s great to know the experience left such a positive impression.
We really appreciate your kind words and would be more than happy to welcome you back anytime.
First class service
First class service, and made to feel valued.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you felt well looked after. We truly appreciate your support and hope to welcome you back again soon.
Really helpful and knowledgable staff…
Really helpful and knowledgable staff who smile a lot.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your kind feedback! We’re so pleased to hear our team made a great impression. We really appreciate your support and hope to see you again soon.
Excellent professional service
It’s always a pleasure visiting their shops. The staff are always knowledgeable, professional and friendly. The range of products are first class.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you enjoy visiting our stores and that our team continues to provide a knowledgeable and friendly service. Your feedback means a lot to us, and we look forward to welcoming you again soon.
Great communication and friendly service
Great communication via email, fast and friendly, and also an excellent in-store experience when I picked up the watch.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you had a smooth experience both online and in-store. It’s great to know everything came together seamlessly when you collected your watch.
We really appreciate your feedback and hope to see you again soon.
Messaged them for a out of stock item…
Messaged them for a out of stock item and they managed to procure it for quite fast. Overall great experience
4. März 2026
Antwort von Michael Jones Jeweller
Thank you for your five-star review! We're so glad that we were able to source the item quickly and that you had a great overall experience with us. We really appreciate you taking the time to share your feedback and hope to assist you again in the future.
excellent individualised care and…
excellent individualised care and experience
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you very much for your feedback! We’re so pleased to hear that you had a great experience with us. Providing a friendly and personalised service is very important to us, and it’s wonderful to know it made a difference. We hope to assist you again in the future.
The staff with whom we dealt were professional and informative at all times
The staff with whom we dealt were professional and informative. Michael Jones replaced the mechanism in my Longines watch, explained the options I had to achieve this, the length of time to carry out the repair and whether the watch would have to be returned to Longines.. The watch was cleaned and the repair was completed in less time than specified and at the price quoted. Thank you for returning my favourite watch to me..
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you so much for your kind words. We’re thrilled to hear that you’re happy with the repair and care provided for your watch. We really appreciate you taking the time to share your experience, and we hope to assist you again in the future.
Excellent friendly service as ever.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your kind words! We’re delighted to hear you continue to enjoy our friendly service. We really appreciate your ongoing support and look forward to seeing you again soon.
Super jewellers
Super jewellers efficient, pleasant and welcoming.
Would highly recommend them for all your jewellery needs
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear you had such a positive experience with our team. Your recommendation means a great deal to us, and we look forward to welcoming you again in the future.
Great service and very competitively priced
They gift wrap products with no extra charge beautifully. Customer service team reply to email promptly and very professionally outfit. Will def purchase online from here again
9. März 2026
Antwort von Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you were pleased with the service, pricing, and presentation. Our team always aims to provide a smooth and professional experience, so it’s great to know this came across.
We really appreciate your support and look forward to helping you again in the future.
What can I say apart from 5 star…
What can I say apart from 5 star quality 5 star customer service and 5 star value for money. I have had 2 bespoke items made from MSJ and the quality is better than any jewellers ive ever seen.
Natalie thankyou for everything and I truly can not recommend you and your husbands jewellers enough.
Trust me if you want the best quality the best product and the best customer service MSJ is the place to go
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Michael Jones Jeweller
Thank you for taking the time to leave such a wonderful review. We’re really pleased to hear about your positive experience and how happy you are with your bespoke pieces.
However, we believe your review may have been intended for another jeweller, as we are Michael Jones Jeweller (often referred to as MJJ) and we don’t have a Natalie on our team. If this review was meant for us, we’d absolutely love to hear more about your experience. If it was intended for another business, you may wish to repost it so the right team receives your kind feedback. Either way, we truly appreciate you taking the time to share your thoughts.
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