Easy to use site and fast delivery. Love my new animal print bag. Loads of room, lots of pockets, plenty zipped pockets, extra space if required and it all fits into a small zipped pocket. Love it!!!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delighted with my Jen travel bag. I'd admired it for a while before biting the bullet and ordering one. It arrived quickly, beautifully packed and in a protective bag for storage when not in use. Alre... Mehr ansehen
I ordered a bag but accidently ordered the wrong one. I mailed them and by 9am the next morning (I ordered late the prior evening) they had confirmed the correct bag and refunded the difference. Just... Mehr ansehen
I love the style of bags and always check for offers and discounts. I use both handbags and backpacks plus the expanderlite for cabin baggage. Their packing cubes are brilliant and helps me organis... Mehr ansehen
Unternehmensdetails
Über Mia Tui Ltd
Vom Unternehmen geschrieben
I founded Mia Tui back in 2010 when I was living in Vietnam and struggling to find a travel bag that ticked all the boxes. So, I took matters into my own hands and designed my own.
Since then we've grown and I'm thrilled to say I now have a fantastic team of like-minded people who share my passion for delivering amazing customer service and love of Mia Tui.
You might have even chatted with some of them on the phone or had them pack and send your new bag for you!
Come and meet the Mia Tui Team - We're a friendly bunch.
Charlotte x
Charlotte x
Emma S - Office Manager
Meet Emma, our fantastic Office Manager who keeps us all organised and on track.
Emma's favourite bag is the The Isobel Mia Tui bag, which she loves to take out for shopping or a night out.
Emma has an artistic side that not everyone may be aware of - she has both body and cosmetic tattoos!
When she's not at work, Emma can be found tending to her garden or spending time with loved ones.
If Emma could choose any superpower, she'd choose the ability to heal.
We're lucky to have Emma on board, and we appreciate all she does to keep us organised and running like a well-oiled machine.
Emma G - Operational Manager
Allow us to introduce you to Emma, our wonderful Operational Manager who ensures our warehouse runs smoothly and orders are fulfilled efficiently.
Emma has a soft spot for The Aspen due to its stylish design, the convenience of its two compartments and the option to mix and match the strap.
But here's something that may surprise you - Emma is the proud mother of three children, all born within 8 days of each other in February, and all weighing in at 8lbs and 11ozs!
When she's not keeping things running smoothly at work, Emma loves spending time with her two puppies Muffin & Crumble and enjoys visiting the local pub.
If Emma could have any superpower, she would choose the ability to shoot nails from her hand. Not for any villainous purpose, mind you, but rather to take down any pesky cars that annoy her on the road!
We're grateful to have Emma on our team, bringing her unique skills and personality to the table.
Chelsea - Customer Service Executive
Please meet Chelsea, one of our Customer Service Executives who knows everything there is to know about what's happening in the warehouse and your orders.
Chelsea's favourite Mia Tui bag is The Fiona, which she loves to use when going out with just the essentials of her phone, keys, and cards. Not only is The Fiona practical but it's also stylish - a win-win!
In her free time, Chelsea indulges her creative side by painting and enjoys spending quality time with her family.
If Chelsea could have any superpower, she would choose the ability to become invisible. That way, she could get some much-needed peace and quiet at home.
Chelsea's knowledge and attention to detail make her an invaluable member of our team, and we're lucky to have her.
Kirsty - Customer Service Executive
Meet Kirsty, one of our amazing Customer Service Executives who's in charge of managing the Mia Tui Wardrobe collection on our website. She's also responsible for putting any bags that didn't quite make the grade on our factory 2nds page.
Kirsty's top pick from our collection is The Maya backpack, which is just the right size for a day out.
Here's something that may surprise you - Kirsty's actual first name is Julia, which is her middle name.
Outside of work, Kirsty enjoys ballroom dancing, volunteers as a Beaver leader in The Scouts, and gives her time to the YMCA. She's also a big fan of musicals and loves spending time with her family.
If Kirsty could have one superpower, she would choose the power of super-speed, so she could always be on-time.
Her passion for helping customers make her an invaluable part of our team, and we're grateful to have her with us.
Charlotte - Founder & Owner
Allow me to introduce myself - Charlotte, the founder and owner of Mia Tui. I'm thrilled that you've found your way to my company and hope that you love your Mia Tui as much as I do.
My personal favourite bag is The Jennie Travel Bag - it truly makes traveling a breeze.
Here's something you may not know about me - when I lived in Hong Kong, my daughter Amelie and I were in a Jackie Chan movie. Keep your eyes peeled, though - you might miss me if you blink!
In my rare spare time, I enjoy spending time with my family and cooking up a storm in the kitchen.
I'm so grateful to have you as part of the Mia Tui family and to have made my dream a reality.
Meet Van & The Mia Tui Team in Vietnam
Let me introduce you to Van, my Vietnamese partner and friend. We met when I was searching for a factory to produce my prototype travel bag. I visited her brother's factory, but he dismissed me as I was too small. However, Van, who speaks perfect English, believed in me and my idea, and she offered to help bring Mia Tui to life.
Van started by renting a small factory, but her dedication and hard work have now led her to owning her own factory with over 60 employees. Even though we may be thousands of miles apart, we speak every day and share the same vision and passion for Mia Tui.
Van's commitment and support have been invaluable to the growth and success of Mia Tui. I'm so grateful to have her as a partner and friend, and I'm excited to continue our journey together.
Mia Tui a Family Business
Vom Unternehmen geschrieben
- Where Customers Come First ❤️
- At Mia Tui, our customers mean everything to us! We are a family-run UK business and always put our customers first. Our core values are exceptional customer service, amazing products and great value for your money.
Our Promise To You
60 Day Money Back Guarantee
We hope you love your new Mia Tui bag, but sometimes it is difficult to order on-line, that is why we offer a free exchange service.
Return within 60 days of receiving your purchase, to be eligible for a refund.
Return within 60 days of receiving your purchase, to be eligible for a refund.
Kontaktinformationen
Unit 14 Plover Close, MK16 9PS, Newport Pagnell, Vereinigtes Königreich
- 01908 714562
- hello@miatui.com
- miatui.com
4,9
Hervorragend
5177 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Never received my order!
Never received my order due to a post code error - the company told me it was my fault and refused to do anything. I believe it was a system error created by Shopify as it also happened with a couple of products I had ordered from other companies. These companies were much more understanding and resent my orders immediately. Not so Mia Tui. Very poor customer service - the item I had ordered was a birthday present for my sister, who is a long standing customer of theirs. I have now paid for an item I never received and still have to get my sister a present! Very disappointed. I shan’t be ordering from this company again.
21. Januar 2026
Antwort von Mia Tui Ltd
We understand you are disappointed, but we spoke with you to explain that once we receive the bag back, we will dispatch it again to the correct address.
The bag is showing that it is on its way back to us, so we are now resending the bag again.
I have bought several bags from Mia…
I have bought several bags from Mia Tui. They have such a wide variety of styles now and a good choice of colours, including the light fabric which I have bought recently. I can’t fault the quality of the bags and their usefulness with so many pockets for your phone, keys, pens et cetera.
The delivery is good and the bags of packaged up very well. Would definitely recommend this company.
1. August 2025
Great customer experience.
My orders were sent promptly. Really good quality. The bags had lots of useful compartments. They were given as gifts and really appreciated.
20. Januar 2026
Gem of a Bag
Quick delivery.
Just returned from a 4 day city break and used every day. Felt really safe having purse, passport etc in back zipped pocket. Comfortable on back and shoulders. Deceptively large. Would highly recommend.
First purchase won’t be my last
19. Januar 2026
Great backpack for my holiday
Delivered quickly and great backpack for my holidays. Just the right size for towel, sunglasses and cream, a cold drink and my book! Love it.
19. Januar 2026
Not at RED as I'd hoped.
Like the design of rucksac but it is not RED as described. More fushia pink. Very disappointed.
19. Januar 2026
Antwort von Mia Tui Ltd
Thank you for your response. Our Berry is a very deep red, so shocked that you describe this as fuchsia pink.
I will have the team contact you to look into this, in case you received the wrong-coloured bag.
Chargeable returns
I ordered a new bag, which arrived well packaged and quickly.
However, it wasn't quite what I was looking for, so returned.
Unfortunately I hadn't realised there would be a charge for returning. Had I known this, I wouldn't have ordered initially.
It was only £4.50 but I do think an Internet sales company should make this clearer.
11. Februar 2026
Bewertung ohne vorherige Einladung
I purchased the bag for a friend as a…
I purchased the bag for a friend as a birthday present as I have one myself that she admired.
15. Januar 2026
Brought a second bag for my mum her…
Brought a second bag for my mum her last one lasted her 3 years of heavy daily use good quality and good company
20. November 2025
I have 3 hand bags from Mia Tui all are…di cattle
I have 3 hand bags from Mia Tui all are excellent. Very easy to order they arrive quickly well wrapped with a little thank you inside and who packed up the bag . Mia Tui although it’s a business still make it personal to you .
14. Januar 2026
I have bought many different bags from…
I have bought many different bags from Mia Tui over the years. They are lovely bags, excellent quality and excellent service and delivery. I would thoroughly recommend. Thank you Mia Tui!
14. Januar 2026
Beautiful butterfly necklace and…
Beautiful butterfly necklace and matching earrings. Really pretty and eye catching. Very pleased with the design of these and quality.
13. Januar 2026
Amazing bags.
Brought 2 of the new Bali bags, I’ve now sold many of my other bags because nothing can compare. I also brought my hubby a Henley, and he’s so impressed with it too. These bags may cost a little bit more, this is shown in the fabric and the overall quality of the bags. Can’t praise them enough!!
13. Januar 2026
Brilliant company
From ordering to receipt excellent service. Quality of product, and prices are also very good.
13. Januar 2026
Quality products
Quality products, I have a rather lot of different styles in all the colours. Always bringing out new bags (my purse is aware). Speedy delivery & the customer service is the best I've ever known. They'll move mountains to try & help. Their lives on FB are brilliant, makes you feel part of the Mia Tui community
13. Januar 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.