Mattress Shed Bewertungen 

1.020
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

well worth the wait as our super new mattress has been hand made in Uk a rare find theses days. super thickness so roll together waited to do review after testing. no more stiff sore joints... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We bought a King size Ottoman Bed from the mattress shed, arrived before the estimated time in two boxes for self assembly. Easy assembly instructions, that a child could do follow. Took about an hou... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Great quality bed assembly was relatively easy. Delivery was a bit of a nightmare but managed to get it sorted out in the end but you really need to keep your customers upto date when you telling me t... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Good communication via email about delivery although I had asked to be phoned 1 hour before delivery as I was at work but that didn't happen. Luckily I was in. The delivery driver was very pleasant bu... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft
  2. auch in
  3. Schlafzimmermöbelgeschäft
  4. Wohnmöbelgeschäft

Über Mattress Shed

Informationen, die aus verschiedenen externen Quellen stammen

A wise man once said ...

"There are two things in life which you must have - a good pair of shoes and a good bed, because when you're not in one, you're in the other."

Enjoy sweet dreams, and a great nights sleep, with our range of mattresses, mattress toppers, beds, headboards, pillows and bedroom furniture.

Our mattresses are produced using the highest quality materials; our beds are beautifully manufactured; and our bedroom furniture is expertly crafted.

We aim to get you the right product at the right price.

We pride ourselves on making sure our customers are completely satisfied.

With Mattress Shed you won't be disappointed.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

1020 Bewertungen

5 Sterne
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1 Stern

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3,8

Alle Bewertungen

(1.020)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Totally hopeless. Have still not received my order, despite it being promised in 5 working days.

I cannot propery review the mattress, as I am yet to receive it. It was promised in 5 working days, and it has already been over 10, and I have heard nothing from mattress shed, other than confirmation that it had gone to the depot when I first placed the order. Communication is hopeless.

25. Mai 2015
Bewertung ohne vorherige Einladung
Mattress Shed-Logo

Antwort von Mattress Shed

Hi there,

I can confirm that your order was placed on the 9/5 and shipped on the 11th so I am not sure what has happened with this in transit. We are however looking into this with the courier so please accept our apologies for the delay.

Regards
Mattress shed

Bewertet mit 1 von 5 Sternen

I would never buy from Mattress Shed again!

I ordered a day bed and trundle at the end of January. All paid for. I have only just received the trundle (end May). The availability of the trundle was continually pushed back. I had a meagre discount. Having paid for it already. The trundle was due for delivery, I took a day off work Monday to receive the trundle. I never received a promised delivery confirmation and the trundle didn't arrive on Monday but turned up the next day. It has a faulty part. You can rarely get through on the phone, their answerphone message box is usually full, their 'live' chat hasn't been working, there is a ticket system which promises a response within 2 working days and is not fulfilled. They are an absolute nightmare to deal with. I finally managed to leave a message but still have not been contacted. Nightmare from start to finish.

23. Mai 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

excellent service

Brilliant delivery excellent service kept in touch email and telephone and delivered exactly as promised

Mattress looks very good quality all in all very pleased.

21. Mai 2015
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Still waiting for delivery...

I'm afraid I can't give a review on the bed I ordered.

Admittedly I ordered it at a discount through Wowcher but I received an email confrming my order had been shipped on 5 May and that it would be delivered in the next 1-3 days. It's now 14 days later and I'm still waiting!

I've chased the courier who said that they were still to receive the bed and that they would call me back today but that didn't happen either.

Hopefully someone will do me the courtesy or letting me know what's happened very soon?!

19. Mai 2015
Bewertung ohne vorherige Einladung
Mattress Shed-Logo

Antwort von Mattress Shed

Hi there,

I am sorry to hear that there has been an issue with your order.

I can however confirm that we emailed you regarding the issue we were facing with the product you ordered, however have yet to have a response to the email.

Our ticket reference from the most recent email that we sent is 0D8-1CF09426-0211 if you could kindly respond to this message.

regards
MattressShed

Bewertet mit 1 von 5 Sternen

Not good

Haven't recieved my bed yet ordered on the 03/05/2015 was suposed to arrive within 1-3 days

19. Mai 2015
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I did not receive the bed

Hi i am very dissapointed as the bed apparently should of arrived last Friday but i had no card saying it was left anywhere and i phoned on the monday to see why e mail wasnt clear and why no bed.
I was told they had left it in the alley at back of my house.
I have no fence up at present due to winds and so obviously it has been taken.
I have been trying to get this sorted every since with e mails back and forth and been told another one is on its way but no idea when etc.
Could you please see into this and let me know what is happening your end as i am not avaiable all next week and do not want the same thing happening.
thankyou. my phone no is 07985400165 but i can not answer my phone between 3 and 6 as i work with children

19. Mai 2015
Bewertung ohne vorherige Einladung
Mattress Shed-Logo

Antwort von Mattress Shed

Hi there,

I am sorry to hear that there have been issues with the courier delivering your goods.

I can however see that we have now rectified the issue and sent out a replacement bed to yourself.

We would like to apologise for the inconvenience caused from this - sadly as we use a third party courier we do not have complete control over what their drivers do however do state that all goods should be delivered and signed for - not left outside so we are sorry that this happened with your delivery.

Kind Regards
Mattress Shed

Bewertet mit 5 von 5 Sternen

Great (Sapphire pocket sprung 3000 purchased)

I could not be happier with my purchase. Bought a Sapphire pocket sprung 3000 mattress for £188 and have seen this on other websites for £900. "Hotel quality mattress" - my girlfriend. I'd say it falls a little bit short of that but honestly for £188 I'm genuinely impressed. Swift delivery, solid quality, hardest part was lugging it up two flights of stairs! Not bad for roughly £19 a year eh as it's definitely got 10 years in it. Took me many years to realise that sleep quality is something you really should invest in as it makes every single day of your life feel that slight bit better, my productivity at work has even increased as I'm a lot less tired now - I'll probably get more than I paid in raises from this than it cost aha. Top quality pricing, I'm sure you can tell my delight by the way I keep going on!

19. Mai 2015
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Slow delivery, excessive postage charges!!

Placed an order on the Here For A Day website for two plastic stools and paid for them. Was given an e'voucher which was confusing. No delivery so contacted Here For A Day and given instructions which I followed and was directed to The Mattress Shed. I had to pay an additional £9.95 for each item for delivery, which took some time to arrive. One stool received broken. Took ages to get a replacement. £18.90 delivery fee for two small plastic cylindrical stools. I believe that to be a rip-off!! I buy most things on the internet and the normal delivery is sometimes free and mostly no more than £4.95. "Amazon is the KING" And the place to buy in the future.

12. Mai 2015
Bewertung ohne vorherige Einladung
Mattress Shed-Logo

Antwort von Mattress Shed

Hi there,

I am sorry to hear that you have not been satisfied with your purchase.

I can confirm that the 2 items you purchased - you got at next to cost price to us, meaning next to no profit hence why you have to pay for the delivery fees. As the courier we use charge on weight the £9.95 just covers this.

We can only apologise for one of the items being broken in transit, sadly every so often items can be damaged in transit however a replacement was dispatched 2 days after the damaged item arrived.

Regards
Mattress Shed

Bewertet mit 5 von 5 Sternen

Good

The bed took longer then expected to actually come but really pleased with it, and even though there was a fault with one of the items they got back to me straight away and sent a replacement part out with out any problems. Really pleased with the customer service

12. Mai 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb

Ordered a bed on a Sunday, delivered on a Wednesday in brilliant condition. No dramas and friendly delivery staff. Definitely recommended.

11. Mai 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent !!!

I am recommending this company to anyone, excellent products and on time delivery. Very happy with my purchase !

11. Mai 2015
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

ottoman bed

bed arrived in good time although it was lucky I was at home to receive because no advise given as to delivery even though company did say I would receive a phone call to confirm! Bed assembled easily ,took two of us quite some time but we wanted to be thorough.Looks good ...time will tell.

11. Mai 2015
Bewertung ohne vorherige Einladung

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