I only received the food yesterday so I'm only on day 2 of transitioning my dogs. One of my dogs hoovers it up and then licks his lips, it gave him diarrhoea on the night but that could have been me... Mehr ansehen
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Das sagen Bewerter
Being 80 years old and not great with computers I made a mistake on my ordering .sooo upset . Got in touch with marleybones .they could have refused my request . Instead they sent many messages of sup... Mehr ansehen
Unternehmen hat geantwortet
I’ve been feeding my pup Marleybones for 3 months now, and overall I’m really pleased. He has a number of allergies and intolerances, so it’s been great to find a food that not only suits him but... Mehr ansehen
Unternehmen hat geantwortet
Great product and great people. My dog loves this food and having recently had an issue with the delivery company losing a package I found the customer service was fantastic and really supportive duri... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Fresh dog food made easy. Pantry Fresh® meals, air-dried treats and science-backed supplements delivered right to your doorstep.
Kontaktinformationen
Vereinigtes Königreich
- hello@marleybones.com
- marleybones.com
4,8
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I finally found a product that works…
I finally found a product that works for my pug. It is very easy to digest he movements are solid again and it stores in the cupboard. The team are easy to communicate with and helpful. Definitely recommend.
18. April 2026
Bewertung ohne vorherige Einladung
I only received the food yesterday so…
I only received the food yesterday so I'm only on day 2 of transitioning my dogs. One of my dogs hoovers it up and then licks his lips, it gave him diarrhoea on the night but that could have been me giving him too much of new food, but OMG they both demolish it, my other dog has acid reflux, hiatus hernia, large esophagus and so far so good as she has a very sensitive tummy. Her poos are looking good, im hoping they will stay on this food and like it, as frenchies get bored of eating same things. ⚠️ beware if you start using this food expect your dog(s) to turn into a puppy mine have more energy and therefore more playful .. so far so good but im only on day 2 of transitioning
16. April 2026
Bewertung ohne vorherige Einladung
Great product and great people
Great product and great people. My dog loves this food and having recently had an issue with the delivery company losing a package I found the customer service was fantastic and really supportive during what could have been a stressful time. My dog actually had to go without for a couple of days and ended up being sick because the replacement food I purchased was not up to her usual standard. Marleybones made sure I got a replacement quickly and thankfully now back on the quality she has grown to expect 😅
17. April 2026
Bewertung ohne vorherige Einladung
I have a 7 yr old cavapoo who has been…
I have a 7 yr old cavapoo who has been a fussy eater and with a sensitive stomach. Having tried numerous foods on the market. She was always having to have supplements to settle her tummy. Now we have discovered Marleybones, it’s a game changer. She loves the food and more yummy issues . Love the fact I don’t have to freeze the food as well. Highly recommend!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Jo,
Thank you so much for sharing your experience.
It’s wonderful to hear your cavapoo is now enjoying her meals and that you’re seeing such a positive difference with her tummy, especially after trying so many options before. That kind of change can make a real difference day to day.
We’re also so pleased the convenience of cupboard storage is working well for you.
Thank you for your recommendation and for trusting Marleybones with her nutrition.
Marie
Really glad I took the plunge and order…
Really glad I took the plunge and order the Marleybones food for my Dog. He absolutely loves variety and texture. Also excellent that. you can store in cupboard.
The team have been great and correspondence is on point I must say so thank you all at Marleybones.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Chezza,
Thank you so much for sharing your experience.
It’s wonderful to hear your dog is enjoying the variety and texture of the meals, that kind of enthusiasm at mealtimes is exactly what we hope for. We’re also so pleased the cupboard storage is making things easier for you day to day.
It’s great to hear our team has been helpful and responsive too.
Thank you for choosing Marleybones.
Marie
Great response to emails so far
Great response to emails so far, looking forward to first delivery.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Robin,
Thank you so much for sharing your experience.
It’s great to hear our team has been helpful so far, getting that early support right really matters to us. We hope your first delivery is just as positive and that your dog enjoys every meal.
We’re always here if you need anything along the way.
Marie
Was really hoping my dog was going to…
Was really hoping my dog was going to like this , unfortunately he didn’t , I was really disappointed after the reviews on this product
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Sally,
I’m so sorry to hear this - I totally understand how disappointing it is when you’ve got your hopes up, but your dog hasn’t taken to our food.
It’s actually quite common at first. Dogs can be a bit wary of new food simply because it’s unfamiliar, not necessarily because they don’t like the taste. We usually have a really strong success rate with fussy eaters - around 95% of former fussy eaters go on to enjoy Marleybones. Sometimes it just takes a couple of small tweaks to how their meals are served.
I’d love to help you with this if you’re open to it. There are a few simple tips and tricks we can try depending on your dog’s routine and how they usually behave around food.
Please feel free to drop me an email at mm@marleybones.com and we can talk through the best next steps and what might work for your dog.
All the best,
Mollie
Amazing service. So helpfull
Being 80 years old and not great with computers I made a mistake on my ordering .sooo upset . Got in touch with marleybones .they could have refused my request . Instead they sent many messages of support and fully refunded my money into my account .no hidden charges. I conversed with a young lady Maria who could not have been more helpfull. Wonderfull service .quite rare in this day and age.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Florence,
Thank you so much for sharing your experience.
I’m so pleased we were able to support you and get everything sorted, especially when it felt upsetting at the time. Providing clear, kind help when it’s needed most is something we care deeply about, so it’s lovely to hear that came through.
Thank you again for your kind words, and I’m so glad we could help.
Marie
Customer service
Bit of a hiccup with an order that was placed and charged for twice but money refunded and food recalled be fire it arrived so all good, could do with a phone number for contact but the food is excellent and easy to store.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi there,
Thank you so much for sharing your experience.
I’m really glad we were able to resolve the duplicate charge quickly and prevent the extra order from reaching you. Whilst it’s not the smooth experience we aim for, it’s great to hear everything was put right promptly.
We’re also so pleased to hear your dog is enjoying the food and that you’re finding it easy to store, that balance of quality and convenience is exactly what we strive for.
Thank you again for your feedback.
Marie
I’ve been feeding my pup Marleybones…
I’ve been feeding my pup Marleybones for 3 months now, and overall I’m really pleased. He has a number of allergies and intolerances, so it’s been great to find a food that not only suits him but that he actually gets excited about at breakfast and dinner.
There are a couple of downsides. The packaging, while compact for storage, is quite narrow once opened, which makes it tricky to measure portions after the first use. It’s also a bit fiddly, especially for someone with neuropathy.
My only other concern is the lack of variety in fish flavours. As my dog can’t digest meat, having just one fish option worries me—he may get bored in a few months, and I’d hate to have to start the search all over again.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Shannon,
Thank you so much for sharing your experience.
It’s wonderful to hear that your pup is enjoying his meals and that Marleybones is working well for his allergies, that kind of consistency and excitement at mealtimes is exactly what we aim for.
We really appreciate your feedback on the packaging and fish variety. We’ll make sure this is shared with our team, as insights like yours are incredibly valuable.
Thank you for trusting Marleybones with your pup's nutrition.
Marie
my rescue dachshund on Marley bones
Tried my rescue dachshund on Marley Bones as she just wouldn’t eat & success she loves it ! That meant my 8 yr old Cavalier who was on kibble wasn’t going to be left out !
2 Happy dogs both now love their Marley bones thankyou
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Linda,
Thank you so much for sharing your experience.
It’s wonderful to hear that your rescue dachshund is now enjoying her meals, especially after struggling with food before. And we love that your Cavalier has joined in too, two happy dogs is the best outcome.
We’re so pleased Marleybones has made a positive difference to both of them. Thank you for trusting us with their nutrition.
Marie
Great product, awful service and processes
I’m really disappointed with my experience with this company. After a payment wasn’t taken on the expected date, I cancelled my subscription, only to find that they still took the payment anyway and processed an order without my consent. I then had to cancel the subscription again, with no clear confirmation that it had actually been actioned.
To make matters worse, my dog won’t even eat the food, so the order is completely useless to me. I’ve tried to resolve this, but there seems to be no proper way to contact a real person. The lack of customer service is incredibly frustrating — everything appears to be handled by AI, with no option to speak to someone directly.
Overall, this has been a very poor experience. Unexpected charges, difficulty cancelling, and no accessible human support is not what I would expect from a reputable company. I wouldn’t recommend based on this experience.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Chloe,
Thank you for taking the time to share your feedback. We’re really sorry this experience caused frustration - this is not the experience we want for any customer.
We’ve looked into your order and subscription to better understand what happened. Your cancellation request came through after your order had already been processed. Our warehouse team begin picking and packing very quickly, which means we’re unable to stop an order once it is underway. We do send reminder emails 3 days ahead of renewal to give customers plenty of time to make any changes, including updating payment details or cancelling, which can be done via the subscription dashboard, before the next order is processed.
As soon as your message reached our team, we acted quickly to resolve this by arranging for the parcel to be returned to us and issuing a full refund. We can also confirm your subscription has now been fully cancelled, so no further orders or payments will be taken.
In terms of support, as a small team we use an AI-assisted triage system outside of working hours to help manage and prioritise incoming enquiries. All messages are then picked up by our Customer Care team during working hours. We’re continuously working on improving response times and the overall support experience.
We’ve also reached out a couple of times, as we’d really value the opportunity to understand your experience in more detail and make sure everything has been fully resolved for you. We’d hate for you to feel disappointed, and we’re always open to a conversation if that would help.
We’re very sorry again for any frustration caused here. Your feedback will help us continue improving both our processes and communication.
Excellent Dog Food
Have changed both my dogs to Marleybones. They love the taste & it suits them very well. Both have allergies & I have tried lots of different food but the Chic Chicken has really helped them. Easy to navigate the web site & delivery from DPD is great. Also like being able to store in a cupboard rather than freezer & the cartons are easy to take on holidays with us.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Jacqueline,
Thank you so much for sharing your experience.
It’s wonderful to hear that both of your dogs are enjoying their meals and that Chic Chicken is helping with their allergies. Finding something that suits them so well can make such a difference.
We’re also really pleased the website, delivery and cupboard storage are making things easier for you, especially when travelling. That balance of quality nutrition and convenience is exactly what we aim for.
Thank you for choosing Marleybones.
Marie
Delighted with the results so far
I recently switched to Marleybones and delighted I did! Our dog loves her new food, always very excited when her bowl is filled up and has boundless energy. So much easier to store than other brands and love we get a months supply each delivery.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Karen,
Thank you so much for sharing your experience.
It’s wonderful to hear how much your dog is enjoying her meals and the difference you’re seeing in her energy levels, that kind of enthusiasm at mealtime is exactly what we hope for.
We’re also so pleased the convenience of storage and monthly deliveries is working well for you. Making things easier for you whilst supporting your dog’s health is at the heart of what we do.
Thank you for choosing Marleybones.
Marie
From a fussy pup to a full belly
From a fussy pup to a full belly!
Having tried many different brands, Marleybones is the only one that we find a clean bowl day and night. Our Cocoa has now started sitting and nudging us when it’s meal time she loves it so much.
Cocoa certainly recommends this go your pups and pooches.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi G & J Martin,
Thank you so much for sharing your experience.
It’s wonderful to hear that Cocoa has gone from being a fussy eater to finishing every meal, that kind of change at mealtime is exactly what we hope for. Her excitement and those little nudges say it all.
We’re so pleased Marleybones has made such a positive difference to her routine. Thank you for the recommendation!
Marie
I am very impressed with Marleybones
I am very impressed with this company. My dogs love the food. I had an issue once and their customer service was amazing. Very quick to respond. I would highly recommend
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Mrs Humphrey,
Thank you so much for sharing your experience.
It’s wonderful to hear that your dogs are loving their meals, and we’re especially pleased that our team could support you quickly when you needed help. That combination of great food and responsive care is exactly what we strive for every day.
We really appreciate your recommendation and are so glad Marleybones is working well for you and your dogs.
Marie
Love this 🐾
I’m so glad I found Marleybones for my lovely old girl. She absolutely loves the food, goes mad every time I feed her. She has been very fussy recently and getting her to eat has become so difficult. This week however she’s polished off every meal. She even grabs the box to clean that out too.
The price is very, very reasonable and the fact I can store it in a normal cupboard is a real bonus- saves so much freezer space.
The people working at Marleybones have been a delight to deal with, friendly, kind and helpful.
I’m not sure we will be a customer for long as Maisie is deteriorating every day but seeing her eat this so happily has made my heart happy 🫶🏻
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Naomi,
Thank you so much for sharing your experience.
It’s wonderful to hear that Maisie is enjoying her meals so much, especially after finding it difficult to get her to eat. Seeing that renewed excitement at mealtimes can make such a meaningful difference.
We’re also so pleased to hear our team has been helpful and that the convenience of cupboard storage is working well for you.
Thank you for trusting Marleybones with her nutrition. We’re sending lots of love to you both.
Marie
Game changer at meal times
Scoobie the giant Cavapoo is a fussy eater who isn’t really interested in food unless it’s mine. When I received my trial pack it was like night and day - he loves the food and sits waiting at meal time. I add some kibble for crunch. The food smells like human food, not that overwhelming whiff of yuck you get with cans etc. so that’s a big thank you from Scoobie, and from me.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Kim,
Thank you so much for sharing Scoobie’s story!
We’re thrilled to hear such a big turnaround at mealtimes, especially with a fussy eater. That moment when they’re sitting and waiting for their food really says it all.
We’re also really glad the meals feel like a better experience overall, from the smell to the quality.
It’s great to see Marleybones making such a difference to Scoobie’s mealtimes.
Marie
Marleybones is a firm favourite of our…
Marleybones is a firm favourite of our extremely fussy, Shihtzu, Stanley! I used to have to make him steamed veg and chicken every day and I did try other dog food but he would literally turn his head away from it! We have been using Marleybones for a few months now and Stanley gets so excited for meal times and eats every last mouthful of it. Thank you Marleybones, whatever you are doing, you are doing it right! You have a long term customer in Stanley! X
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Audrey,
Thank you so much for sharing Stanley’s story!
It’s wonderful to hear that such a fussy eater is now so excited for mealtimes and finishing every bowl.
We’re so pleased Marleybones has made things easier for you whilst giving Stanley something he genuinely enjoys each day.
Thank you again for trusting us with Stanley’s nutrition.
Marie
Well worth it
Great quality products my french bulldog is at last finishing her food and has so much more energy it certainly makes a positive difference.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Marleybones
Hi Margaret,
Thank you so much for sharing your experience!
It’s wonderful to hear your French Bulldog is now finishing her meals and has so much more energy. Seeing that kind of change, both in appetite and overall vitality, is exactly what we hope for with our recipes.
We’re so pleased Marleybones is making a positive difference to her daily routine.
Marie
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