Mariellas Bewertungen 

4.978
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

It’s been a while and nearly a week from order to delivery and products delivered late afternoon 3/9 and out of date in 9/9 Less than a week to consume 8 products Dates need to be longer even by... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very good, bought my husband the vegan ones and he likes them a lot. My youngest son and I have tried the ordinary ones and they are very tasty, would definitely recommend. Easy to order, delivery was... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I kept seeing an advert for the Birthday Pearls. I was excited to try them with the fresh cream inside with birthday sprinkles. Sadly they were underwhelming and I wasn’t keen on the sponge and fillin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely gorgeous little bites. Perfect for watching the calories. My favourites were the birthday specials, or maybe the vanilla pearls, or could it be the victoria sponge bites? Then again...... Mehr ansehen

Unternehmensdetails

  1. Bäckerei

Vom Unternehmen geschrieben

As a mother and experimental home baker I believe sweet treats shouldn’t just be an occasional indulgence. Full of healthy ingredients like real fruit and veg, our delightfully delicious goodies can be enjoyed every day. Never high in calories, fat or sugar, our plastic-free packaged products are naturally good and leave you feeling great. ~ Mariella


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

4978 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 30 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(4.978)

55 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good quality and price …

I am glad now that most of what I wanted is now in stock the food is quality and well worth the price. It is only my second order but I shall be ordering again. It arrived in plenty of time last time and it was great I look forward to more

30. August 2025
Bewertung ohne vorherige Einladung
Mariellas-Logo

Antwort von Mariellas

Thank you for sharing your feedback. We are pleased to hear that you are happy with your cakes! We appreciate your continued support and look forward to baking for you again.

Bewertet mit 1 von 5 Sternen

I subscribed to 6 weekly orders at the…

I subscribed to 6 weekly orders at the end of August but they all arrived with a use by date of 3rd Sept! I wasn't happy

29. August 2025
Bewertung ohne vorherige Einladung
Mariellas-Logo

Antwort von Mariellas

Thank you for your feedback. Please note that the best before dates you see on the packs are an indication for ambient storage. Here's some useful information on the shelf life of our products:

Our Pearls, Cakes, and Brownies have a shelf life of up to 5/7 days in a cool cupboard as displayed by our ambient best-before dates. They can last up to 30 days when refrigerated from receipt or for up to 2 months when frozen from receipt.

Our Layer Cakes should be stored in the fridge for up to 7 days, until the best before date shown, or can be stored in the freezer for up to 2 months from receipt.

Our Frosting Spreads have a shelf life of up to 3 months when stored unopened in a cool, dry place out of direct sunlight. Once opened store in the fridge below 5°C and consume within 30 days.

We always advise storing your Pearls, Cakes, and Brownies in the fridge or freezer from the day of arrival, especially during the warmer months, and if you know you won’t be consuming them all before their ambient best-before dates. We pack our cakes full of healthier, real ingredients such as fruits and veggies so we recommend placing these treats directly in the fridge or freezer upon receipt in order to maintain their quality and freshness for longer.

We always try to ensure that our customers are aware of the shelf life and correct storage methods for our freshly baked products. As well as being listed on each product page and the FAQs on the website, we also advise this in our order confirmation emails, on the product packs, and with our in-box flyer with all orders despatched.

Please don't hesitate to contact us should you require any further information or have any queries. Thank you.

Bewertet mit 5 von 5 Sternen

Very quick delivery

Very quick delivery, and delicious cakes.

28. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mariellas

Thank you for your feedback. We are glad to know that your order arrived quickly and that you were pleased with your cakes. We appreciate your comments and look forward to serving you again.

Bewertet mit 1 von 5 Sternen

Two packets were squashed

Two packets were squashed, with the cakes inside also squashed
Received in the week of 18th August

22. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mariellas

Thank you for getting in touch. We take great care to ensure all of our orders leave us in pristine condition, so we are truly sorry to hear of how two of your packets arrived - That’s certainly not the experience we want for our customers.

In order for us to help you further, please could you either complete our extra information form, or get in touch with us directly at hello@mariellas.co.uk with the details of your order? This will allow us to look into it properly and arrange the best solution for you.

We really appreciate you bringing this to our attention and look forward to resolving it for you as quickly as possible.

Bewertet mit 5 von 5 Sternen

Great tasting treat.

Cakes tasted lovely ,and we're just the right calories for that little treat.

1. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mariellas

Thank you very much for your feedback. We are pleased to hear that you enjoyed your order and found it to be just the right treat. Your comments are greatly appreciated, and we look forward to baking for you again in the future.

Bewertet mit 5 von 5 Sternen

The choice of cakes

The choice of cakes they are lovely and moist and taste good

15. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mariellas

Thank you so much for your lovely feedback — we’re delighted to hear you enjoyed your order! It’s always a real pleasure to know our customers are happy with both the flavour and quality.

We truly appreciate you taking the time to share your thoughts, and we look forward to baking for you again soon. Thank you.

Bewertet mit 3 von 5 Sternen

Although these were quite tasty the…

Although these were quite tasty the size of them was a little on the small side and a little to expensive.

2. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mariellas

Thank you for your feedback - We’re glad to hear you enjoyed your order!
Please note that our range of Pearls, Cakes and Brownies are baked with high-quality healthier, real ingredients including fruit and veggie purees, Belgian chocolate, and pure nut butters and this is something we really pride ourselves on. The sizes/weights of the Pearls are readily available on our website but if you have any queries, please don't hesitate to get in touch. Thank you.

Bewertet mit 3 von 5 Sternen

Not my 'cup of tea'

I can't fault the delivery and service but, unfortunately, these cakes were not for me.
I ordered 6 different flavours and none of them stood out. The cake part had an aftertaste which wasn't pleasant. I still have some left and have given some away.

3. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mariellas

Thank you for sharing your honest feedback with us. We understand that taste is subjective, and everyone’s preferences are different - We're sorry to hear that the cakes did not meet your expectations on this occasion.
We appreciate you giving our products a try and hope to have the opportunity to serve you better in the future. Thank you.

Bewertet mit 3 von 5 Sternen

Lovely BUT….

All the pearls are lovely but when you order 16 packs to receive the free delivery and 5 packs have been replaced without your knowledge is very disappointing. No vanilla pearls, No chocolate pearls and cherry Bakewell pearls. Ordered again a week later and these flavours still say available on the website so ordered those ones again and had them replaced again without receiving a courtesy email to say your items are unavailable. So I won’t be ordering from you again unfortunately.

5. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mariellas

We are truly sorry to hear about your experience with your recent orders. It is certainly not the standard we aim to provide, and we sincerely apologise for the inconvenience caused.
Please do get in touch with us directly so we can help to resolve this. Alternatively, please fill in the extra information request via Trustpilot. Thank you.

Bewertet mit 5 von 5 Sternen

Top quality

Top quality! From tastes to packaging to delivery. Quite enjoyed this order

1. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mariellas

Thank you so much for your fantastic feedback! We're delighted to hear that you enjoyed every aspect of your order - from the taste and packaging to the delivery. We look forward to baking for your again. Thank you.

Bewertet mit 3 von 5 Sternen

Fast delivery - best before already passed:(

Really fast delivery and I received all the correct items - very happy. However, one of my items has a best before date of the day it arrived (17/07/25) so bit disappointing that it’s already passed its best before.

17. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Mariellas

We're sorry to hear that there was an issue with your order. Please do get in touch with our customer service team via the contact page on our website so that we can help. Thank you.

Bewertet mit 4 von 5 Sternen

Always delicious

I received Chocolate Orange instead of Millionaires that I ordered so have only given 4 stars. Cakes are always delicious and deserve 5 stars.

11. Juli 2025
Bewertung ohne vorherige Einladung
Mariellas-Logo

Antwort von Mariellas

Thank you for your kind feedback - we're so pleased to hear you've been enjoying your delicious Pearls!
We're very sorry to hear there was an error with your order. If you haven't already been in touch with us, please do reach out so we can look into this and make it right for you.
We really appreciate your support and hope to hear from you soon. Thank you.

Bewertet mit 5 von 5 Sternen

Good quality

Good quality

9. Juli 2025
Bewertung ohne vorherige Einladung
Mariellas-Logo

Antwort von Mariellas

Thank you so much for your kind comment! We're really pleased to hear you were happy with the quality of our sweet treats. Your support means a lot to us, and we hope to welcome you back again soon!

Bewertet mit 3 von 5 Sternen

I didn't find the cakes as tasty this…

I didn't find the cakes as tasty this time. Not sure why.

9. Juli 2025
Bewertung ohne vorherige Einladung
Mariellas-Logo

Antwort von Mariellas

Thank you for your feedback. We’re sorry to hear that the cakes didn’t quite meet your expectations this time. As taste can be very personal, we always appreciate hearing from our customers so we can better understand their experience. If you wouldn’t mind getting in touch or filling out the extra information request form via Trustpilot, we’d be grateful for the opportunity to look into this further. Your input is really valuable to us, and we’d love to make it right where we can. Thank you again.

Bewertet mit 2 von 5 Sternen

VERY UNHAPPY AT HOW SMALL THEY WAS FOR…

VERY UNHAPPY AT HOW SMALL THEY WAS FOR THE MONEY WILL NOT ORDER AGAIN

19. Juni 2025
Bewertung ohne vorherige Einladung
Mariellas-Logo

Antwort von Mariellas

Thank you for your feedback.
Please note, we opt to provide our bakes in the sizes/packs they are, to allow for portion control should this be of interest. The sizes/weights of the Pearls are readily available on our website, on each product page under the 'nutritional values' tab and we are available prior to ordering to assist with any queries you might have. If there's anything we can do to help, please let us know. Thank you.

Bewertet mit 5 von 5 Sternen

Raspberry and White chocolate

I buy the raspberry and white chocolate spread. It is delicious on toast and great for putting on cakes. Delivery time was excellent as well

14. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Mariellas

Thank you so much for your lovely feedback! We're thrilled to hear you’re enjoying the Raspberry and White Chocolate Spread - using it with your toast and cakes sounds perfect! Thank you so much for sharing this with us.

Bewertet mit 5 von 5 Sternen

Fantastic

Fantastic
fresh cakes and a very speedy delivery.

12. Juni 2025
Bewertung ohne vorherige Einladung
Mariellas-Logo

Antwort von Mariellas

Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed your order. Thank you.

Bewertet mit 5 von 5 Sternen

Mariella pearls

Beautiful small cakes that are ideal for me on a healthy eating plan, jam tastes divine and everything was really well packaged.

9. Juni 2025
Bewertung ohne vorherige Einladung
Mariellas-Logo

Antwort von Mariellas

Thank you for your feedback. We are pleased to hear that you enjoyed the cakes and found them a good fit for your healthy eating plan. We appreciate your comments and look forward to baking for you again soon!

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