Banner for M&S Opticians

M&S Opticians Bewertungen 285

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I moved to M&S for my eye check as my previous optician was awful. My eye checks were carried out by Naomi & Megan who were both lovely. I was able to pick out frame i liked and Naomi and her collegue... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Picked up my glasses today.great service from start to finish. Great range of glasses and the staff are excellent highly reccomend A lovely lady called Barbie fitted my glasses and was so helpfull ve... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Julie and the team at Stevenage Opticians were absolutely fantastic from start to finish. I was seen at very short notice, which I really appreciated, and the whole experience felt calm, welcomi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Second time I have used M&S Opticians at Castlepointin Bournemouth . Went just as well as the first time. All the staff were friendly and professional which made the whole experience much more relaxi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Augenoptiker
  2. Kontaktlinsenanbieter
  3. Brillen-Großhändler
  4. Hörgeräteakustiker
  5. Optometrist
  6. Sonnenbrillengeschäft

Optical and hearing services

Vom Unternehmen geschrieben

Optical services
Eye tests, OCT scan included, NHS eyecare, frame styling, contact lenses, outside prescriptions welcome.
Hearing services
Free hearing checks, latest hearing aid technology, NHS hearing care.

Kontaktinformationen

Promotion box for M&S Opticians

See the difference today

Pop into your nearest M&S Opticians to see the difference yourself.

4,3

Hervorragend

TrustScore 4.5 von 5

285 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent

Very pleased with my 2 new pairs of glasses. The eye test was thorough & useful. I felt I could ask the optician questions, which she happily answered. When choosing my new specs, the staff gave very honest opinions, I'm a yes/no person & found them very helpful. I was phoned & given an appointment to collect & staff ensured they were a good fit. Lovely staff at Banbury, Gateway M&S.

16. Oktober 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Thank you for this amazing feedback Carole

Bewertet mit 5 von 5 Sternen

Excellent service all round at the High…

Excellent service all round at the High Wycombe store. The optician was very thorough and went way beyond any eye test I’ve had before with the level of detail. Price was good when adding a second pair of glasses at 50% off.

19. November 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

We are so pleased to hear you had such a great experience at M&S Opticians High Wycombe.

Bewertet mit 5 von 5 Sternen

Very impressed with Avnish at Cheshunt

Was very impressed with Avnish the optician at Cheshunt. He was really thorough and extremely knowledgeable about the difficult eye conditions I have.
The staff in Cheshunt are friendly and professional. I am very pleased with my specs!

9. Oktober 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Thank you so much for our kind words Denise!

Bewertet mit 5 von 5 Sternen

IN GOOD HANDS

Great service, friendly & helpful staff.

16. November 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Thank you for your wonderful review! We hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Really professional service with…

Really professional service with friendly staff who explain every step. Couldn’t fault the experience.

18. Oktober 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

We strive to always deliver the very best experience we can to our customers. It is fantastic news that you have received this level of service during when you visited, thank you for your review!

Bewertet mit 5 von 5 Sternen

great service …

great service very knowledgable and friendly
always got time for the customer

16. November 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

We strive to always deliver the very best experience we can to our customers. It is fantastic news that you have received this level of service during when you visited, thank you for your review!

Bewertet mit 3 von 5 Sternen

Update. I have upped my stars from one to three…

I have upped my stars from one to three now.
I came back after I received my first 2 pairs of glasses as I wasn't satisfied with the reading/computer ones. Whereby I was advised that they weren't capable of doing both jobs and I therefore had to have a new set of lens fitted at a reduced cost.
But I am certainly not completely satisfied as they do not allow me to read the supermarkets & other shop receipts properly.

24. Oktober 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Hi David Hayes, we appreciate your honest feedback, as we are always looking for ways to improve.

Bewertet mit 1 von 5 Sternen

Hearing test

I had a hearing test on Saturday, 15/11/25 at 14:30.

What a horrible experience.

The audiologist was patronising, rude and very offensive.

He claimed that I was deaf in both ears but I could hear what he said.

I tried the hearing aids he recommended but it made no difference to my hearing.

He recommended hearing aids at a cost of £2665. I explained that I could not afford that.

He looked shocked that I did not have such money to spend.

I left the store in disgust.

15. November 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Thank you for sharing your feedback. We are sorry your experience didn’t match your expectations. We would like a chance to make this better and would like to contact you to discuss this further and find a resolution. Please send us an email at customercare@mandsopticians.com as we would appreciate the chance to remedy this situation with you as a valued M&S Opticians customer.

Bewertet mit 5 von 5 Sternen

Excellent service from M&S opticians in…

Excellent service from M&S opticians in Norwich. The optometrist was knowledgeable and professional and spotted a problem with distance vision. A referral was quickly arranged for which I am extremely grateful
Excellent advice from the staff in selecting appropriate frames for new glasses, very patient and helpful.

7. November 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Thank you Jacqueline, we appreciate you taking the time to leave such a kind review. We are delighted to hear you are happy with your new glasses! We will pass along your feedback to the in store team, who we are sure will be just as thrilled as we are.

Bewertet mit 5 von 5 Sternen

Lovely people in Plymouth store

Lovely people in Plymouth store - very friendly and helpful - full post cataract eye test (boots didn’t do this test apparently and they sent me for the opp) - love my new specs although I did find them quite expensive for what I needed but everything goes up doesn’t it - I was a returning customer and will use them again next time x

30. September 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Thank you for your wonderful review! We hope to see you again soon.

Bewertet mit 4 von 5 Sternen

The service with staff was very good…

The service with staff was very good and the optometrist was excellent, great manner.
Choice of glasses were not bad, prices £100 each for M&S range are expensive in my opinion, I have had designer for only a little more
Did have to wait 10 days also

20. September 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Thank you for your review Catherine, we appreciate your feedback.

Bewertet mit 5 von 5 Sternen

I’ll definitely be back

Everyone I dealt with in the M&S Newcastle store was helpful, friendly and approachable. The advice I was given was really clearly explained and helped me make the best decision. Couldn’t fault my experience at all. I will definitely be returning for future eye tests.

8. November 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Thank you for the excellent review! We work hard to meet expectations like yours, we are pleased you had such a positive experience in store.

Bewertet mit 5 von 5 Sternen

Colliers Wood Store

Visited the store in Colliers Wood, SW19. Alexander was extremely helpful and I am grateful for his assistance! Would not hesitate to visit again.

7. November 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Thank you for the excellent review! We work hard to meet expectations like yours, we are pleased you had such a positive experience in store.

Bewertet mit 5 von 5 Sternen

Fabulous service …

My experience at Pudsey marks and Spencer opticians was fabulous Njx dealt with my appointment with care and explained everything too me and picked up a problem with my lense in my sun glasses couldn’t have asked for anything more thankyou Njx

4. November 2025
Bewertung ohne vorherige Einladung
M&S Opticians-Logo

Antwort von M&S Opticians

Thank you for the excellent review! We work hard to meet expectations like yours, we are pleased you had such a positive experience in store.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr