Pure crap - Bought those GRFTR trainers as I am a top grafter - I liked them sick looking shoe comfortable also. 4 days and they were broken, leather cracking peeling , pulled the laces and the angl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This is by far the best trainer company. Been a long time customer and highly recommend. Their quality is top tier. Must own 8 pairs at this point with more planned.
Got a small everythings fine apart from the length, its too long for a small need to be 2 inches shorter (my fault for not checking sizing)
Unternehmen hat geantwortet
Amazing service after having to change sizes. Lived how they were presented with additional items perfect quality
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Mallet London is a luxury footwear brand committed to innovative design and exceptional craftsmanship. Founded in 2015 to redefine the luxury trainer market, Mallet combines high-end materials with distinctive style, making aspirational luxury accessible. Rooted in London, Mallet’s designs are inspired by the city’s dynamic culture, with styles named after iconic streets and neighbourhoods. This connection reflects the brand’s journey from its London origins to becoming a recognised leader in modern luxury footwear and clothing.
Kontaktinformationen
London, Vereinigtes Königreich
- team@mallet.com
- mallet.com
4,2
Gut
1440 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Top quality products
Top quality products . Easy app to navigate . Great customer service . Speedy delivery
31. Mai 2026
Antwort von MALLET
Hello Andrew,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Excellent
Easy to order good quality item that arrived quickly very satisfied customer thank you
31. Mai 2026
Antwort von MALLET
Hello Susan,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Great shoes and perfect fit 👍
30. Mai 2026
Antwort von MALLET
Hello Mr Riddell,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Service was good very easy to order
Service was good very easy to order , you should do more offers like the one I got
29. Mai 2026
Antwort von MALLET
Hello Bernard,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Antwort von MALLET
Hello Jase,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Antwort von MALLET
Hello Stephen,
Thank you for taking the time to provide us with your valuable feedback.
6 pairs!!! We hope you will reach double digits by 2027!
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Poor customer service and would not…
Poor customer service and would not recommend
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von MALLET
Hello Cathy,
Thank you for taking the time to provide us with your feedback, and we are saddened to hear what has happened.
We are very sorry that your experience with Mallet was not a positive one. The team did try to resolve this for you, but the parcel was already on its way back to us with the courier.
Wishing you a lovely rest of your day!
Mallet
Antwort von MALLET
Hello Edwin,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Fantastic purchase
Fantastic purchase, beautifully packaged that just ooze quality.
Fit and finish is perfect
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MALLET
Hello William,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Great service great product very happy…
Great service great product very happy with service and product quality
16. Mai 2026
Antwort von MALLET
Hello Yazid,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Brilliant service top style of footwear…
Brilliant service top style of footwear on my 12th pair now just love everything about the design materials and how comfortable to wear every day they are
27. Mai 2026
Antwort von MALLET
Hello Scott,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
1 use
The back of the shoes have severe issues and break instantly. Poor customer service also. Nice looking shoes put overall the worst pair I have ever had.it is almost like it has springs in the back that cut into my heels badly.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von MALLET
Hello Artem,
Thank you for taking the time to provide us with your feedback and we are saddened to hear what has happened.
We have checked with the Customer Service team and cannot see any communication from you.
Please email team@mallet.com with your order number and images of the shoes, and we'll be able to help you further.
Wishing you a lovely rest of the day,
Mallet
Great quality and look perfect
Great quality and look perfect. I’m in Australia and had no problems with delivery - came within a few days. Very happy.
8. Mai 2026
Antwort von MALLET
Hello Jason,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Ordered for my partners birthday and as…
Ordered for my partners birthday and as was going away ordered in advance, the 14 day return period was the 22nd however this was not widely noticed and most retailers give 21-28 days for a return service, and his birthday was the yesterday went to return on the 26th when we was back from the holiday as the shoes do not even fit on my partners feet despite ordering the correct size. Today would have been the 18th day and assumed had 21 one at least to do so. Very gutted and despite being one of the few retailers that do a size 13 found the size fitting difference between the two shoes different as only one pair needs to be returned. Will not be purchasing from them again, due to the short return period primarily. Have emailed customer services to see if there is any possibility of a return due to so small can’t even get the shoe on due to width of partners feet. do wish the return window was more advised due to how short is its and the sizes was consistent
26. Mai 2026
Antwort von MALLET
Good afternoon Chloe,
Thank you for taking the time to write a review, and for sharing your thoughts on this.
I understand that this is frustrating to you. I am sorry that the shoes were not suitable for your partner and I am sorry to hear that you missed our returns policy which is clearly stated on our website, including the returns window.
We are not able to comment on the returns policies of other companies.
We know that some people do miss the returns window which is why we consider each case individually if people write to us with a problem. Please would you be so kind as to check your emails, because I can see that before this review was posted we had emailed you saying that we would make a one off exception for you as a goodwill gesture.
If you can reply to the email that was sent to you with the details we asked for then we will do our best to get this resolved for you.
Warm regards,
Mallet
Antwort von MALLET
Hello Carol,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Perfect size and as seen
17. Mai 2026
Antwort von MALLET
Hello!
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Did not recieve my order
Did not recieve my order, spent over £130 on trainers and they never arrived. After raising this with them i was told to wait while they do an investigation. Currently waiting 5 days and no update at all
14. Mai 2026
Antwort von MALLET
Hello Brian,
Thank you for taking the time to provide us with your feedback and we are saddened to hear what has happened.
We have checked with the team and as we have a POD image which is compliant with our terms and conditions, we are investigating this with the courier. The Customer Services Department will be in touch with you as soon as possible.
Thank you for your patience.
Have a lovely rest of your day!
Mallet
This company goes beyond to help you…
This company goes beyond the call of duty to help with assisting you and I’m so grateful
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von MALLET
Hello Antionette,
Thank you for taking the time to provide us with your valuable feedback. We will pass this onto the team.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Excellent product delivery easy smooth…
Excellent product delivery easy smooth transaction
6. Mai 2026
Antwort von MALLET
Hello Tom,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear.
We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
Afternoon “too you the mallet team”jst…
Afternoon “too you the mallet team”jst a quick “one I’ve done my home work on yourself 🧐 & I like what was described & delivered by,one proud weary of mallet designed .
24. April 2026
Antwort von MALLET
Hello Glenford,
Thank you for taking the time to provide us with your valuable feedback.
You get 10 out of 10 for your homework!
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up for our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases, so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support, and we look forward to dealing with you again in the near future.
Mallet
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