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Bonus balance on small phone screen: bonus expiry moved forward on ticket #72723 while I was logged in. Account history hid the failed payment note and support gave no usable reason.

After login, Autoplay on Gonzo’s Quest showed it clearly: slots listed in the promo vanished on library Wi-Fi after deposit. Transaction log left the blank row in history after I checked message centre.

After login, Document check Thu 12:44 showed it clearly: cashier demanded another selfie after 15 minutes after support said KYC passed. Message centre made the KYC wait messy to read after I checked contact form.

Before work, Verification took four days and then asked for the same PDF not the answer I needed

The strange bit was One casino session: old receipts were harder to find from the casino profile than the games. Transaction log contradicted the email before I closed the tab.

The time-out page looked active at first. Then the setting needed babysitting. control pages should reduce confusion, not create more. The screenshot was already in the thread.. It was a small issue until the account pages kept disagreeing

right so.

self-exclusion, 6 months, did it on the 2nd from the kitchen table with the dinner on.

confirmation email came through, fine.

then on the 14th a text arrives about a deposit bonus, and 2 days after that an email with free spins.

rang, no phone line.

chat says marketing preferences sit separately from the exclusion and i have to switch those off myself, which nobody said on the form.

so the account is shut and the offers are not.

Monday night, and then Transaction page: autoplay looked off from the casino profile, then started another slot round. Casino page made the KYC wait more confusing with no account message.

honestly, the terms page and cashier showed different cashout limits.

Balance changed on desktop before mobile. Somehow, the blank table made the evening impossible to check.
I tried mobile data, desktop, and another browser. I checked again later and the wording still had not changed. brilliant… another refresh.

The bonus conditions near the top are straightforward, though the terms overall go on at length.

40x wagering. On the deposit too?

between two emails, and then Wolf Gold on older Chrome browser: the round stalled with Mastercard, balance moved and game history stayed empty. Lobby notice turned a simple account check into a support loop after another refresh.

The bonus terms say slots contribute 100%, while the active bonus page lists Fruit Party at 5%. That difference appeared only after I deposited.

filled the KYC form in while waiting at the dentist, which is how i noticed the address field cuts off at thirty characters. mine is longer, so the utility bill did not match and came back rejected.

The promo banner stated x25 wagering before I deposited. After activation, the bonus screen showed x45 and Sugar Rush only counted 5%. That isn't a minor detail. I saved a screenshot before closing the page.

Bonus balance on a tablet at the hotel felt normal until max bet warning appeared from my account page after I had used the first bonus spin. Email update contradicted the email before I closed the tab.??

Withdrawal minimum appeared on mobile before I had even entered the amount.