Maids.cc Bewertungen 

I was direct hired my employer back 2023 I was hesitat at first that they want too process my work permit on maid cc because I heard a bad review about them,but still I agree after they explain everything about insurance they are good whatsoever,but not i still i got sick it's was really and emergency that my boss they really need me to bring to hospital i couldn't stand and vomiting several times they bring me the nearest hospital,they give me right away a medication because of my look I'm really in pain I stayed in the hospital until 2 am in the morning,then I feel better everything,then the nurse came she told me that my insurance was declined i siad for what reason they i don't etc,so I paid the whole bill i got 2647 dirham so my boss called the maid cc aske them where we can get the reimbursement for the bill they siad a lot excuses blah blah I'm very disappointed my insurance was NAS and I think the insurance for the maid here in the dubai just for display,but i haven't received my reimbursement until now it's been 2 months

Excellent service

The most unprofessional company I ever had to deal with
Sent me wrong maids for my requirements, they arrived late , the
have worked for 2 days and then disappeared.
I have a newborn I m in sincere need of help and these people even asked for 4k aed to give this awful service. Plus bothering clients after 9pm .I have no words

Clara explained everything very well and my maid did everything herself. She was very patient and friendly.

Very professional and experienced staff providing the best service in UAE

Chef Clara helped our maid patiently and by the end she was able to make chapati’s independently

8 days Visa processing time only. ⭐️⭐️⭐️⭐️⭐️

I am with the company for almost 10 months, and I am proud to be with this company. Very accommodating and good service as always

Arlene the trainer is knowledgeable, professional and very helpful.
She made her arrival pleasant, and explained in detail what she intended to train the maid on.
She spent 2 hours briefing the maid, and there has been positive results since.

The chef was very professional, she was able to guide my maid to manage her time better in the kitchen and multitask.

Recently got my maid's visa from maids.cc, visited their kiosk in mudon community center thanks to muhamed sagar and thanks to them for making the process in such a quick and easy way as my maid's visa was about to expire in a week and they helped me to get it done in such a short time. Excellent service.

What a disappointing experience! 0 customer service, inability to get fast & effective responses.

My maid declares that she's 4 months pregnant & I suddenly find myself in a very bizarre situation where I need professional guidance.

Let me quote to you the exact response I received on Whatsapp: "I understand how distressing this must be. We highly advise having an open conversation with your maid to address the issue and assess her ability to continue serving you. Whether you choose to give her another chance and have an internal agreement of what to do next or terminate her services, we're here to support you. As we cannot intervene between the employer and the maid in the maid's visa service."

And when I asked what will happen to my 2 year contract now that I need to let go of my maid for reasons beyond my control, the response was: "Thank you for your patience. As the representative who called you on Tuesday mentioned, refunds are beyond our control, and we do not intervene in personal matters. However, since you are a valued customer, and as a gesture of goodwill, we can offer you an AED 1,000 credit note toward your next maid. Let us know how you'd like to proceed."

You do not intervene with PERSONAL matters?

This maid is under YOUR sponsorship, she should be YOUR responsibility in critical matters.

Even when we went to speak to someone in the office, we were told that there's no customer rep. No manager, just No one to talk to.

I'm beyond astonished at how I kept dealing with you all this time.

Such a frustrating experience.

Thanks so much Chef Clara for teaching our nanny to make
Delicious food!!!

Such a great chef! I had a wonderful experience.

No one responds to messages, all automated answers and no phone number to call. Visiting their office is also of no benefit

I totally recommend Maids cc services and their government advisory department – professional and very helpful.

They provide a list of available maids, but when you choose one, they suddenly claim that the maid is 'not in their system. This misleading practice is frustrating and unacceptable.

We selected nearly three different maids, and all of them turned out to be untrained and unprofessional, lacking even basic skills. It’s clear that the company does not properly train their workers. I would not recommend their services to anyone looking for reliable household help

This is one of the worst companies I have encountered. They hire untrained and unprofessional maids and provide inconsistent information to both their workers and clients. For example, they tell clients that maids get only 12 hours off, while informing the maids they are entitled to 24 hours and that clients are also required to provide a food allowance for them.

When you raise complaints—such as maids borrowing money and than behaving inappropriately so she can take the money and never return it. Maid CC does nothing to resolve the issue. Instead, they send the the maid to another house so she can keep doing the same thing. If a worker repeatedly takes money and runs away, shouldn’t it be the agency’s responsibility to take action? Very unprofessional and disappointing experience
NB: I already contacted your customer services like 10 times and received the same answer: we couldn't reach the maid she is not answering.

Horrible Customer Support! I regret going through them. Their customer support whatsapp is only very prompt and active until they deduct all the payments after that they dont respond for days. There is literally no way to reach out to an agent directly. They will make you go crazy just to talk to a human and explain your case to them. You will receive automated warnings about deadlines and cancellations of maids visa if the documents are not complete from your end. It literally feels like you have been scammed into giving a huge chunk of money and then abandoned. Please go directly through tadbeer.