Magnetic North Travel Bewertungen 

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Alex was very respsonisve to our specific request to help us plan a trip that included high and low levels of physical mobility as one of us has imitations ot how much they can walk. He alos was repo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Laura organised a complicated 3 week holiday for us in Nova Scotia and Newfoundland involving flights, ferries, car hire, boutique B&Bs and restaurant bookings. Everything they organised for us worke... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Annie Fredvang of Magnetic North Travel was an amazing travel agent who arranged the perfect trip to Norway for us. She listened carefully and applied her expert knowledge to carefully arrange exact... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Everything we described to our MN trip Lanner happened! I wanted to see puffins and we went on an amazing trip to the top of a cliff to see 100's of them and at another location 100's were there and... Mehr ansehen

Unternehmen hat geantwortet

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Über Magnetic North Travel

Vom Unternehmen geschrieben

Bespoke adventures

As the experts in the Nordic region and Canada, we create bespoke wilderness breaks, luxury cabin holidays, road trips, active adventures and much more. We listen to your desires and inspire you with our in-depth country knowledge so that we can create a tailor-made itinerary that perfectly fits your brief, budget, and wishes.

Personal service

Booking a holiday with us is just the start of the journey. We are there every step of the way to make recommendations, answer your questions and to assist if you needed us. All our tailored vacations are delivered via our handy MNT travel app that works wherever you are in the world. For an extra peace of mind during your travels, you can rely on our 24/7 concierge line.


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5,0

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TrustScore 5 von 5

327 Bewertungen

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Alle Bewertungen

(327)

43 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Well thought out and imaginative…

Well thought out and imaginative itinerary. There were no glitches. Laura was great to work with and provided guidance where needed. She was just a text away when we needed help.

29. Juli 2024
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Antwort von Magnetic North Travel

Hello!

Thank you for your kind words and glowing review! It was alot of fun working on your itinerary and I am so pleased you enjoyed your trip to Norway. Always happy to assist!

Hope to welcome you again!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

A spectacular and unforgettable experience

On behalf of our group of four travellers, I would like to thank Magnetic North for advising on and arranging a fantastic trip and itinerary for us to experience the wonders of Svalbard (8–17 July 2024). In particular, we want to thank Annie our travel consultant for whom no question or request was too much trouble or too silly! Her local knowledge of Svalbard and Norway in general was invaluable and this is exactly what we wanted when booking our holiday.
The highlight of our trip was undoubtedly the excursions and stays offered by Basecamp Explorer. The two-night stay at Nordenskiöld Lodge which included hiking on the glacier is a must for any visitor to the remote north. A further two nights at the Isfjord Radio Adventure Hotel with local hikes and an open RIB boat ride is also highly recommended. We are however biased because we had the rare opportunity of spotting a female bear and her two cubs from the safety and comfort of the station’s dining room!
The knowledge and professionalism of the local guides is also something we would like to commend. Every one of our guides and hosts was hospitable, friendly, welcoming and skilled at what they do.
Our feedback on what could be even better largely relates to the smaller details that would make this trip ‘perfect’ for future travellers to this remote part of the world.
1. Provide examples of dietary requirement information that would be helpful for tour operators e.g. one site offered an alcoholic welcome beverage with no alternative except for one guest who had specified this in advance. It was unexpected to be offered something alcoholic for free but knowing this in advance may have altered the dietary requirement information provided beforehand.
2. A bit more detail in advance about the level of difficulty/effort required for some of the activities. Unfortunately, one of our group sustained a back injury just before our trip but did not want to cancel. It was therefore a bit difficult to establish which of the activities would be suitable for them without prior information.
3. For the tour operators to be more specific about the equipment/clothing they provide for each activity to help guests establish what to pack/what not to pack. For example, some open RIB boat operators we saw don’t provide waterproof boots/wellies while others do. Equally, some kayak operators provide drybags while others do not. In particular, it was difficult to establish appropriate footwear for the glacier hike despite our, and Annie’s, efforts to find out. Some basic guidance about the best type of boots (e.g. B2 mountaineering boots) and style of crampons they use in advance would have been useful especially as boot rental is not available in Longyearbyen.
4. Perhaps noting in the Magnetic North app summer kit list or elsewhere that there are no ATMs in Longyearbyen with some information about ATMs at Oslo airport (which charge a withdrawal fee and only dispense NOK500 notes).
5. To specify that guests are expected to wait outside the hotel or location where they are going to be collected or state explicitly that the guide will not enter the hotel at pick up.
6. Flights between Longyearbyen and Oslo via Tromsø previously required passengers to disembark the aircraft, collect their checked in baggage and re-check in for onward travel because Svalbard is not within Schengen and has different customs/immigration requirements. While we were on our trip, the rules apparently changed without either us or the SAS flight crew knowing! This caused some panic because a group of us were waiting for baggage that was never going to appear on the carousel at Tromsø airport. The flight from Longyearbyen had already departed late so this added confusion created additional delay with our onward flight to Oslo. Thankfully, we made our connection at Oslo and ended up arriving early at Heathrow. It would however have been nice to have avoided the stressful transit in Tromsø!

17. Juli 2024
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Antwort von Magnetic North Travel

Hi there!

Thanks so much for taking the time to write a review and share your thoughts and feedback, it is much appreciated. Annie and the team are so pleased you had a great time in Svalbard and enjoyed the many adventures we planned for you. We will note your experiences on gear and flights and ensure that we work with our partners to communicate this with future clients. We hope you'll join us again in the Magnetic North!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Laura of Magnetic North arranged an excellent tour of Iceland

Laura of Magnetic North arranged an excellent 5-day tour for us in Iceland. Gunnar, our driver/guide, was terrific and took us to locations that I’m sure the more typical tours don’t take their clients to. The properties where we stayed were quite nice and in excellent locations. The app that Laura provided us for our devices was extremely useful. I wouldn’t hesitate to call upon Laura and Magnetic North to arrange future trips.

18. Juni 2024
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Antwort von Magnetic North Travel

Hi Mitchell

Thanks so much for your review! I was so happy to be able to rebook your covid trip and I am so happy it met with your expectations. I am glad you enjoyed the guidance and hotels, and everything in between! Until next time!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Very responsive

Very responsive. Found incredible lodging and resturants. Highly recommend using them

13. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Magnetic North Travel

Hi Mike

Thanks so much for your review! We're so pleased you enjoyed your time in Iceland and the itinerary Yasmin designed for you both. We're glad you enjoyed the hotels and restaurants. Thank you for your recommendation.

Until next time, warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

Trip to North Norway and Arctic circle

We enjoyed a wonderful trip to the Lofoten Islands and Tromso in North Norway. It was beautifully planned by Magnetic North to meet our particular interests and based on their close knowledge and experience of Scandinavia. Every important detail was captured on the MN Travel App. All went smoothly. If there had been any difficulties, we were confident that MN would be on hand to resolve these. We were left with lovely memories of stunning landscapes, friendly people, and great cooking (nothing to beat fresh cod!). We look forward to arranging our next trip with Magnetic North very soon, with the anticipation of another great experience!

13. Mai 2024
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Antwort von Magnetic North Travel

Hello Jacqui

Thank you so much for your glowing review. We're so pleased you enjoyed your adventure in Norway and all of the arrangements Annie put together for you! It was a real pleasure to help you once again and of course, we're looking forward to the next time too!

Until then, warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

Great support from Magnetic North

Suggestions for activities, restaurants and accommodation from Sophie were very good. Support and responsiveness to queries was fantastic from the start of planning till the end of our trip.

7. Mai 2024
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Antwort von Magnetic North Travel

Hi Tina,

Thank you so much for taking the time to write a review of your travels with us. It's a delight that you had a wonderful time in Norway and enjoyed Sophie's excellent service. We'd love to be able to assist you again in the future!

Until then, warm wishes
Laura

Bewertet mit 5 von 5 Sternen

Amazing Norwegian experience

Just come back from our adventure. Annie and the team were fantastic, the communication was brilliant as was the travel app very easy to use. Choice of hotels and activities were high quality. Would highly recommended and will definitely use again.
Thank you

19. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Magnetic North Travel

Hello Adam!

Thanks so much for your glowing review! We're so pleased you had a great time in Norway and enjoyed the service Annie provided and the travel app! We work hard to personalize each one and enjoy the positive feedback we receive! We are looking forward to planning your next adventure!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Magnetic North are the best

Magnetic North arranged the most fabulous holiday for us. It was completely perfect - dog sledding, nordic skiing, tobogganing, fantastic food and lovely hotels. Laura did a great job scheduling for six adults and we couldn't recommend her more highly.I highly recommend booking your holiday with Magnetic North.

28. Dezember 2023
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Antwort von Magnetic North Travel

Hello Henri Family!

It was such a joy putting this trip together for you all and we're delighted you had a great time! Thank you so much for taking the time to review our service! And thanks also for recommending us to others! We look forward to designing another exciting adventure for you in the future!

Warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

An amazing holiday

An amazing holiday, Laura has been superb throughout the process, excellent communication and guidance.
the Arctic lodges exceeded all expectations. ice hotel well a bucket list item ticked.

1. April 2024
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Antwort von Magnetic North Travel

Hi Martin,

Thank you so much for writing this review. We're delighted you had a great holiday in Sweden and enjoyed the service we offered. We'd love to assist you again in the future!

Warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

An Unforgettable Adventure with Magnetic North Travel

I recently had the pleasure of embarking on a bespoke incentive trip organized by Magnetic North Travel, and I can confidently say it was an incredible experience. From start to finish, every detail was meticulously planned, and the result was nothing short of magical.

Personalized Planning: Laura, our travel coordinator, took the time to understand our travel style and specific wishes. She crafted an itinerary that perfectly aligned with our preferences. Whether it was dog sledding, snowmobiling, or immersing ourselves in the culture, every activity was thoughtfully chosen.
Seamless Execution: Everything ran like clockwork. From airport transfers to accommodations, Magnetic North Travel ensured that we had a smooth and stress-free journey.
Exhilarating Snowmobiling: Our snowmobiling adventure in Finland was exhilarating. The pristine landscapes, the rush of the snowmobile, and the camaraderie with fellow travelers created an unforgettable experience.
In summary, Magnetic North Travel exceeded our expectations. Their attention to detail, warm hospitality, and commitment to creating unique travel experiences set them apart. I’m already dreaming of our next adventure with them!

Date of Experience: March, 2024

Thank you, Magnetic North Travel, for making this trip truly remarkable. Until our next adventure!

22. März 2024
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Antwort von Magnetic North Travel

Hello Amy,

Thanks so much for taking the time to write this fantastic review! Our thanks to you too for your clear and visionary brief which set us off on the right course. it was a real pleasure to work with you and your incredible team and to witness the adventure, the fun and the challenge! We're excited to work on your future adventures!

For now huge thanks and warm wishes,

Laura and the team

Bewertet mit 5 von 5 Sternen

Attentive, Knowledgeable, friendly

I was able to finalise a booking to Arctic Finland within 48 hours, made possible only because of prompt, attentive and helpful responses and advice from knowledgeable and friendly staff at Magnetic North Travel. They worked late into the night to set up arrangements and access to the itinerary programme, and followed up continually throughout my Holiday to ensure all was progressing in order. They gave a sense of highly personalised service. I should be pleased to recommend the Firm to anyone seeking to arrange and enjoy a “specialist” Holiday of “Winter Activities”.

28. Februar 2024
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Antwort von Magnetic North Travel

Hello Parkson,

Many thanks for taking the time to write a review of your trip and the service we provided! The team really enjoyed working with you and we are grateful for your recommendation! Until next time!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Brandon Lodge

Very efficiently organised to provide a most memorable experience of snowmobiling in the North of Sweden. The location, Brandon Lodge, near Lulea, was excellent. The accommodation and the food was first class, all the staff friendly and the snowmobiling exhilarating

5. März 2024
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Antwort von Magnetic North Travel

Dear Roger

Thank you for your five star review! We're so pleased you enjoyed your snowmobile adventure in Sweden. Annie enjoyed working with you once again and we look forward to planning your next adventure in the Magnetic North!

Until then, warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

Laura at Magnetic Travel listened…

Laura at Magnetic Travel listened carefully to our travel style and specific wishes and she planned a perfect trip. Everything ran like clockwork. We enjoyed dog sledding, snowmobiling, Sami culture and reindeers, and even the challenge of very cold weather. Even the glorious Aurora Borealis showed up.

21. Februar 2024
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Antwort von Magnetic North Travel

Hi Nicola,

Thanks so much for posting a glowing review of your trip to Sweden! We're super happy you had a wonderful time and enjoyed the many adventures we arranged for you along the way. Of course, we're pleased that the Aurora came out for you too!

Until your next adventure with us!

Warm wishes,
Laura

Bewertet mit 4 von 5 Sternen

Perfect when you don't want to organise all the activities on your own

It was great to have someone who knows the places to organise the best within our budgets and also in a timely manner. The app, where we had all the information by day was also super useful and helpful to not loose track of all the flights, transfers, activities. In addition to it, Annie was always there to assist us with whatever questions we had and nicely making sure we have everything we need and have a good time. We had great experience with everything that was organised for us, except a small hiccup with the transfer on arrival that did not show up, however Annie organised another one for us quite quickly. The Lofoten northern lights tour, the photography tour, the ferry from Lofoten to Tromso, the Tromso night boat tour were great and we saw twice the northern lights, which was a long dream of ours. The Sami experience and reindeer was not on the level of our expectations. We had the impression that we will meet group of Sami people with their traditional clothes and lean a bit more about their customs, hear their singing and sit for dinner with them after feeding the reindeers. Instead we were sitting for dinner with tourists, there was only one Sami person in traditional clothes who did not sit with us or talk with us, you could see and feel it was the minimum done to just take some money and it was not enjoyable. There was no place to wash hands after feeding the reindeers before our dinner, there was no explanation on what is their traditional food and why, the chocolate browny was like from a supermarket and you could see they don't care. The only nice thing was feeding the reindeers. However the price is not justified what you get at the end. Probably there are better places that offer similar activities but that you really feel this people enjoy to welcome people and spend time with them and explain about Sami people.

20. Februar 2024
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Antwort von Magnetic North Travel

Hi Rali

Thank you so much for sharing your thoughts here and for taking the time to review the service we provided. We're of course delighted you enjoyed your trip to Norway and the attention you received from Annie including our app.

Thank you for your feedback about the Sami reindeer experience with Tromso Arctic Reindeer. We are disappointed that this tour didn't live up to your expectations, and have shared your feedback with our partner. It is sold as a group trip rather than a private tour, and we are looking into why your experience felt underwhelming despite this. We have had good feedback in the past, and this has therefore come as a surprise. None-the-less we will be working with the supplier to address the points you have raised. Thank you again for sharing.

We'd love to help you again in the future!
Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Thrilling and Unique Icelandic Adventure

A stunning and unexpectedly wonderful 5 days in Iceland. Not normally ones for fully 'planned' holidays, we opted for Magnetic North due to our inexperience of travelling in extreme winter conditions such as those in Iceland during February. After a fair bit of research, we chose Magnetic North Travel and from the outset, Yasmin and Laura were extremely helpful and very willing to help with any queries.

The MN App works very well and the presentation of the itinerary, flight information, weather was very well illustrated and user friendly. Communication with the group was first rate and every query answered in minutes.

The holiday itself, 2 nights in Reykjavik and another 2 at a 'wilderness hotel' was unique and unforgettable. Excursions were immaculately planned and we enjoyed it all despite harsh conditions at times - all part of feeling challenged and alive! We swam in hot pools every day and really recommend experiencing both the popular tourist venues and more 'local friendly' thermal pools as each is a unique experience.

Yasmin and Laura from Magnetic North, genuinely went out of their way to provide us with an amazing holiday. We will definitely use them again and have already recommended the travel company to family and friends. Thank you - MN!

8. Februar 2024
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Antwort von Magnetic North Travel

Hi Josie,

Thank you so much for sharing your thoughts and your five star review! We're so pleased you enjoyed your adventurous trip to Iceland and the service you received from the MN team! We are indeed genuinely thrilled you enjoyed your holiday and have returned with lots of great memories to look back on. Thank you so much for recommending us to your friend and family! We look forward to assisting you again in future!

Warm wishes,
Laura, Yasmin and the team

Bewertet mit 5 von 5 Sternen

Great company to deal with

Very attentive, always at the other end of the phone to help with anything. Went to Tromso, Norway from Dublin, Ireland and on to Aera Lodges, Skittenelv...cabins in the snow overlooking the Fjord. Stunning location.

14. Februar 2024
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Antwort von Magnetic North Travel

Hello!

Thank you for writing a review of your recent trip to Northern Norway! Annie was delighted to put this together for you, and to help when needed. We're glad you enjoyed the cabins and arrangements we made for you both. Until next time!

Warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

Northern Lights and winter activities

We usually travel independently but we had limited time for a trip to Northern Norway and a lot we wanted to cram in so decided we needed some help. I'm so glad we used Magnetic North. Laura was great at helping us work out how to make the best use of our time, and how to combine activities without exhausting ourselves. Almost everything worked completely smoothly, and Laura was super responsive in assisting with the only minor issue that arose. I am sad to be home, but have some special memories and would definitely use MN again.

8. Februar 2024
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Antwort von Magnetic North Travel

Hi Helen,

Thank you so much for writing this super review, we're so happy you enjoyed your trip to Norway and the service we provided here at Magnetic North. It was a delight - and we're very happy things went smoothly, and you enjoyed the perfect balance of relaxation and adventure. We'd love to work with you again in the future!

Warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

Winter Honeymoon Dream

Annie made planning and booking our Nordic Honeymoon so easy. She was responsive, detailed, and answered ALL of our questions. She took my wife's wants and dream of a honeymoon and made it a reality. We had the best trip and when we go back to the Nordic countries - would definitely use Annie/Magnetic North again!

1. Februar 2024
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Antwort von Magnetic North Travel

Hi Matthew,

Thank you so much for writing this wonderful review of your Nordic Honeymoon. We're so pleased you had a great time and enjoyed Annie's many arrangements and ideas. We're delighted the trip matched your dreams! We'd be so happy to work with you again. Until then, enjoy the wonderful memories!

Warmest wishes,

Laura

Bewertet mit 5 von 5 Sternen

Great company to book a holiday with

Annie went to a lot of trouble to ensure every aspect of our holiday in Finland met our needs. From finding flights from our local airport and suitable 3 bedroom accommodation that could cater for vegetarians to tailoring our daily activities according to our preferences.
Everything ran very smoothly and I can throughly recommend Magnetic North.

12. Januar 2024
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Antwort von Magnetic North Travel

Hi Debby

We're so pleased you had a wonderful time in Finland! Thank you for taking the time to write a review. Annie enjoyed putting this trip together for you and we'd love to help you again on your next adventure!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Faultless

Laura was absolutely fantastic at arranging our trip for a special 60th birthday. She listened to what we wanted and put together a package to match our desires. Despite flight changes and having to alter accomodation, together with inclimate weather and cancellation of trips, Laura was quick to offer and book alternatives. If I was going to go North again (to see the lights that eluded us this time) I would absolutely use Magnectic North again.

15. Januar 2024
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Antwort von Magnetic North Travel

Hello Gin,

So nice of you to write this glowing review of your trip! We were indeed hit with some weather and flight related snags, and I'm glad we could help you and make sure you had a wonderful trip despite those setbacks! We'd love to be of assistance again in the future!

Warm wishes,

Laura

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