Haven't received my parcel yet. Deliveryvstated 2-3 working days and it’s been over a week. Understand they are closing down and have high volume of sale maybe. Head up if your ordering delivery may t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Haven't received my parcel yet. Deliveryvstated 2-3 working days and it’s been over a week. Understand they are closing down and have high volume of sale maybe. Head up if your ordering delivery may t... Mehr ansehen
Unternehmen hat geantwortet
I purchased a pair of jeans and a couple of sweaters. Everything arrived in great condition and as ordered the jean did not fit so I had to returned them but customer services was wonderful and very r... Mehr ansehen
I am from Greece and I make an order but I made a mistake and placed the same Product twice. I sent email directly and they responded immediately to cancel the order, even though my order had been... Mehr ansehen
I recently had contact with Anais who was super helpful when assisting with a return I had made. The responses were so quick, very clear and straightforward and she was just overall so understanding.... Mehr ansehen
Our collection of show-stopping shoes will give your wardrobe that killer finishing touch!
Manchester, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Anais was lovely and helped me with my query also loads of cute items
Fab business with efficient customer service, fast delivery & my fave outfits! Will be purchasing again
Great product quality and very quick delivery. I had a query, emialed them got reposnse within minutes. Anais was very helpful. Will def use again.
I emailed Luxe to Kill regarding a parcel I had ordered wondering if it would be delivered on time. Anais responded super quick and gave me all the information I needed. Thank you so much!
Customer service was the best! Anais was the one that helped me so fast to resolve my situation! That’s what I love from purchasing this site, they’re put customers on first !! Not like the other brand that a bit more “ famous “ and let their customers confused for so long to receive an answer!!!
Love love love!!! Luxe to kill is my favorite!!!
Can I just say - the service from this company was absolutely amazing, I ordered a beautiful coat and it arrived very quickly.
The coat was slightly too big, so I returned it and asked for an exchange, was delighted when I got to the post office to see what it was a free return with no charge.
My new coat (size smaller) was shipped out so quickly to me with no hassle at all and the whole process was very fast with no problems. The coat is also amazing quality with a beautiful design! Also - it looks exactly like the photos advertised on their website, even better in person.
I wish more companies could be like this, quick and efficient, hassle free! Thank you so much!
:)
Anais from their Customer Services team got back to my email so quick and helped me out! Amazing service :)
Luxe to Kill has been nothing but amazing in my eyes. From the products to the customer service, they have really exceeded my expectations and I am extremely satisfied.
Thank you guys so much! I am definitely a forever customer !
It has become my favorite brand, amazing clothes and amazing service, I had a problem with my order and they took care of solving it, very caring and unique clothes
My order got delivered missing an item, I emailed them they got back to me straight away and resent the item I received it the next day
Excellent customer service. Very understanding and offer quick resolution.
Customer service representative was a huge help with a small issue I had while ordering. She provided fast turn around with email responses! Cannot wait for my package to arrive.
Customer service really is excellent! Had an issue with my refund but they responded immediately and resolved the issue straight away! Thank you Akeeb!
Got a wrong Item in my order and they were so helpful with sorting it and so fast. Got a reply almost instantly, really happy with the service 🙌
Amazing customer service, for some reason i didnt get my order and Akeeb has been great and he placed another order for me. Great service and i’d definitely buy again
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.