Brought a product almost a year ago, way past warranty, got some wear and tear and try to get it fix. Hence reached out to customer service through WhatsApp. Although they do not provide repair serv... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Overall shopping experience. Website is one of the best. I love the detailed description, photos and suggestions on how to wear each product. Makes it easy to decide which products to buy. P... Mehr ansehen
店員好有禮貌 非常友善~I've visited the store a few times to grab gifts for my friend and myself. Different staff but all kind and helpful. I had wonderful experience at Hysan Place store, really appreciated the... Mehr ansehen
I've been wearing my necklaces from Luah Jewelry for over 2 months now and can really attest to their claim of being life-proof! I teach hot yoga 8 times a week, and keep my necklaces on 24/7, inclu... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
LUAH makes beautiful, durable, hypoallergenic, waterproof and cosmetic-friendly jewelry that empowers every lifestyle. From the gym, to the office, to the streets, jewelry without limits is what we do.
Kontaktinformationen
177-183 Wing Lok Street, Wing Tuck Commercial Centre, 9F, 00000, Hong Kong, Hongkong
- customercare@luahjewelry.com
- luahjewelry.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The pieces is beautiful and lasting
I couldn't fault LUAH, highly recommend
I couldn't fault LUAH's customer service, packaging/delivery or (most importantly) the product. Feels very premium, I especially love my sapphire hoops, having a quality stone in the earrings makes a real difference.
Even better than expected.
Even better than expected.
Great quality earrings, arrived much sooner than I expected and I haven't taken them off since!
Very responsive company
Very responsive company - I had an issue with an ordered item and they responded to my email the same day and resolved the problem quickly and without pain; the jewellery itself seems great quality, I'm loving it so far.
Products are good
Products are good. Although I was disappointed with "free shipping". When it arrived, I still had to pay a PHP 500+ fee. I just feel bad that I lost the pendant since the latch didn't close well =(
Everyday wear…
Absolutely love the design and the fact can be worn all the time.
However one of the necklaces the chain isn’t long enough. (Yes designed as a choker) however still too short. Would be nice if these came with an option to extend or shorten like the other one did.

Antwort von LUAH Jewelry
This is my second purchase at Luah
This is my second purchase at Luah. You know how good the quality of a necklace is especially when your hair doesnt get tangled in it. My mum loves her gift except that the pendant can easily fall off when she takes the necklace off her neck. I also wish there were more designs to choose from.
Amazing customer service
Amazing customer service! One of my earrings had problems with the clasp and LUAH sent another pair immediately. Extremely thankful for the service. The jewellery pieces are also beautifully designed and made of really good quality. :)
Helpful customer relationship
Prompt customer relationship response. Value customer’s thought. Clean and easy to understand website also clear item display photos.
Awesome
Awesome, the package is nice and can be reused for my other purpose!
The product quality is also great . Love 💕
Not as expected
Jewellery felt too light to be 14k Gold and the workmanship was especially poor for the knotted ring. I could see the welding marks left behind. Contacted the service team regarding payment for shipping tax and getting a refund on my 10% off my first order but was met with radio silence. One good thing is that it hasn't tarnished yet despite my 24/7 wear but it definitely is not worth the price or the trouble going through the service team.
Doesn’t tarnish!
I’ve worn the jewellery swimming and to the gym and they still look amazing! Love 💕
I ordered Lana Essentials Stack
I ordered Lana Essentials Stack - and they are AMAZING! I have been looking to buy rings that can be stacked together on a daily basis, and I think it was very nice to be able to buy a stackable set. They are light and fashionable, and easy to match.
Obsessed
I bought two necklaces from Luah and they are so gorgeous and such great quality! I wear them in the shower, gym, beach and nothing has faded even slightly! Completely sweat proof. So happy with the purchase!
Beautiful jewellery that doesn't tarnish
Great jewelry prices for athletes!
Lovely jewelry that I can wear during my sports activities - gym, pool, or outdoor cycling! It's sweatproof and waterproof! No more taking them off and losing them.
I absolutely adore my pieces I got from…
I absolutely adore my pieces I got from Luah! I am not much of a jewellery person but these are so simply yet stunning they don’t get in the way of my hectic exercise routine and I don’t have to take them off every time I run.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







