Amazing purchasing experience as usual. Ordered on a Saturday night and had arrived by Tuesday lunchtime and that as just with standard postage. Products better than advertised and feel amazing to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
As a first time customer I found Love Honey to have an extensive range. Unfortunately I had to report a faulty item, but the process was straightforward, and Customer Care were courteous and helpful.... Mehr ansehen
Unternehmen hat geantwortet
NB. I will NEVER stay on a site that pushes me into accepting cookies. Even this questionnaire. The process was largely informative for a choice of non familiar product type. Payment... Mehr ansehen
Item was out of stock (Frenchie beret condoms) which was not obvious when searching nor when the product had been identified. Have requested to be notified when the product stock has returned, but thi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Lovehoney
Vom Unternehmen geschrieben
👋 Welcome to Lovehoney, Australia's #1 sex shop and adult store. We're all about creating a welcoming and inclusive space for you to discover your sexual happiness!
At Lovehoney, we provide a curated selection of sex toys, sexy lingerie, condoms, lubricants, and tantalizing gifts that cater to your every desire. With thousands of products in stock, we offer a diverse range to ensure your exploration of pleasure is both exciting and fulfilling.
Your privacy is our priority, so that's why all orders are dispatched directly from our warehouse in Brisbane in plain brown boxes, ensuring your intimate journey remains your little secret.
We want to make your pleasure journey smooth and enjoyable, ensuring you find the perfect match for your desires at low prices, with free delivery available, and hassle-free returns.
At Lovehoney, we blend the smart and educational with a touch of fun. If you are seeking advice or guidance, immerse yourself in our vibrant community through buyers' guides, forums, and product videos, or explore the genuine insights from our 300,000+ sex toy reviews.
For additional assistance, our award-winning customer service team is here for you, providing expert advice and personalized support through chat and email. We'll make sure that your pleasure journey is as smooth as possible.
Elevate your intimate moments with us, where sexual wellness, education, and a hint of fun come together seamlessly. Discover your sexual happiness with Lovehoney. 😍
Kontaktinformationen
133B Lavarack Avenue, QLD 4009, Eagle Farm, Australien
- customercare@lovehoney.com.au
- lovehoney.com.au
4,4
Hervorragend
27.763 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The production was very pleasurable
The production was very pleasurable, but the battery went flat after 8min
And had to be recharged constantly
Even know I had left it overnight on charge so it will be fully charged
15. April 2026
Communication and speed of delivery was…
Communication and speed of delivery was excellent.
Products even though good quality were not right for me
22. April 2026
Our first time to purchase such items
Our first time to purchase such items. Very good value for a "starter pack" for beginners. Recommended.
7. November 2025
Amazing purchasing experience as usual.
Amazing purchasing experience as usual.
Ordered on a Saturday night and had arrived by Tuesday lunchtime and that as just with standard postage.
Products better than advertised and feel amazing to use.
Will be purchasing more toys from here again
21. April 2026
Fast and discreet delivery
Fast and discreet delivery.
Good range of products and good pricing.
20. April 2026
loving it ta
27. Mai 2025
I’ve been buying from lovehoney for…
I’ve been buying from lovehoney for years, they’re always great
20. April 2026
Can do discrete deliveries to a post…
Can do discrete deliveries to a post office, and have a pretty good lineup of merchandise.
9. April 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Post-purchase customer care
As a first time customer I found Love Honey to have an extensive range. Unfortunately I had to report a faulty item, but the process was straightforward, and Customer Care were courteous and helpful. Whilst the matter has now been resolved, the communication process was frustratingly slow. Customers should be aware that it can take up to 5 working days for them to answer an email.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lovehoney
Hi there,
Thank you for contacting Lovehoney.
I'm sorry to hear that you have a faulty item and that we have not gotten back to you as quickly as we would like.
I can see that we have provided some troubleshooting tips and offered a replacement or refund.
We will get back to you to resolve this as soon as possible.
Apologies for any inconvenience caused.
Kind regards,
Lovehoney Customer Care
Blew my wife’s socks off what I got…
Blew my wife’s socks off what I got her! We’re both pretty happy with our cheeky items!!
8. April 2026
Bewertung ohne vorherige Einladung
Disappointing products & experience
Item was out of stock (Frenchie beret condoms) which was not obvious when searching nor when the product had been identified. Have requested to be notified when the product stock has returned, but this has not yet happened (likely product has been discontinued by the manufacturer and a newer edition will be released). Have been disappointed with the other product from the same order (womanizer pro); it is significantly larger than other models, heavier, and quite loud. I have ordered from this site before but this latest experience has been very disappointing.
9. April 2026
Antwort von Lovehoney
Hi There,
Thank you for leaving a review.
We admit that we admit that we did not reply to your request as fast as we should.
I’m really sorry to hear that the Womanizer you have just isn’t quite right.
We completely appreciate that not every toy will be right for everyone and so we created the 100 Day Pleasure Guarantee. Under this you are welcome to return one toy per order for a gift voucher.
We have contacted you directly to get this resolved for you.
Apologies again for the inconvenience caused.
Kindest Regards,
Lovehoney Customer Care
Happy customer
Easy to order, easy to pay and super quick discrete delivery. What more could anyone want?
15. April 2026
Sent a faulty you and can I have…
Sent a faulty you and can I have emailed so many times nothing is getting done not happy
14. April 2026
Antwort von Lovehoney
Hi there,
Thank you for contacting Lovehoney.
I'm very sorry to hear you have a faulty item, and that we have not gotten back to your email as fast as we would like to.
I can see we have been in touch via email today to offer a replacement or refund.
We will get this resolved as soon as we hear back with your preference.
Apologies for any inconvenience caused.
Kind regards,
Lovehoney Customer Care
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