London Dermatology Clinics Bewertungen 

Appalling from start to finish. Went to see them about a mole. Was told it needed to be removed at a cost of £999. I challenged this as had been told on email it would be £500 and so they said 'oh ok £500' - obviously they just charge what they think they can get away with. Doctor removed mole (took less than 5 minutes), announced it was definitely borderline cancer and disappeared - no discussion with me over what might happen etc. When I finally got the biopsy results through (after a good deal of chasing) they just sent the lab report with no explanation. I read the scientific terms and thought it meant I had cancer. Fortunately forwarded to a doctor friend who said no it meant benign but would have expected the clinic to at least have included a one liner in the email to say it's ok it's benign!

My son had an appointment yesterday at 96 Harley Street. A gray strand appeared in his hair, so he was very worried because he is barely 19 years old.
The doctor was a Greek woman. After filling in the form that they gave us, the doctor came out in the corridor, looked at his hair with her eyes and said that there was no problem, and that there was no need for an official examination with a consultation because he did not have any diagnosis, he was fine. Until finish the unofficial conversation we started in the hallway, she opened the office door, we went inside, after two minutes we finished the conversation and without any examination, nothing she charged us 249 pounds. That was unprofessional, humiliating.... would say real crime, if someone looks you in the eye and tells you that they don't want to charge you because there's nothing for it, and in the end she charged again.

Looked at quite a few places, glad I finally chose London Dermatology Clinic. I found all the staff to be very Professional and courteous, wanted to give a special mention to Shakeela, she really went the extra mile.

Great service from start to finish, would highly recommend them.

The team here are all excellent, professional and friendly. In particular Shakeela made my visits a great experience. The clinic is very conveniently located and the service and treatment received was faultless and I would have no problem to highly recommend them.

A shambolic outfit. I’d not go back
I was very disappointed with this clinic.
They told me my appointment had been delayed by an hour giving me 30 mins notice.
They tried to charge me for a £50 deposit that I had already paid and then the doctor I saw was not on the specialist register and I could not claim on my insurance.
My appointment was 4 weeks ago and I still haven’t received a letter or report following my visit.
The whole place seemed shambolic!

Terrible. I paid £279 for the Turkish lady to tell me she doesn’t want to see me there again….. all in all before I went to this place I self diagnosed myself with sobarrheic dermatitis. Then the “specialist” told me the same rubbish I read online and prescribed me with a bunch of medication that I had to pay for … that did not work AT ALL. My main concern was, I did not want my hair to fall out as to the reason why I urgently went there as this place is meant to be one of the best places to go to. This lady told me nothing. And now 2 months later I’m sat here with bold patches on my head. Literally going bold. I’m 20…. And have long curly hair which has now all fallen out. I DO NOT RECOMMEND. NOT WORTH UR TIME, STRESS OR MONEY. and I didn’t like how this lady treated me either. Very disrespectful and not helpful at all. ( I was sat in her chair for 5 minutes and I paid £279 for no resolution … now that’s taking the mick if you ask me)

Good staff, professional, quick and painless
Procedure.

I attended this clinic in late December 2023, for a head cyst removal. Though I attended my appointed 15mins due to Network rail engineering works on my line, staff/ Dr. were still pleasant and understood my explanation upon arrival.

My wait wasn't long at all, got to see the Dr. who was going to do my surgery for consultation. Then meet with one of the managers in regards to pricing. Now looking at the other comments I can understand what people are saying about pricing, I was somewhat prepared about the prices ranges as I've been to a private practice before for other medical reasons but even I was a little taken back on how it differed from their website. That being said they did reduce the price of my consultation due to me doing the surgery there and then instead of coming back for another appointment on another day.

My reason for the four star instead of five......I think there needs to be more clarity on price ranges as stated before, they do differ from the online prices. I can understand it's a business but I think just having a price range board shown at the clinic could help customers think about how to proceed forward in their decision process especially in these turbulent financial times so people can save or budget accordingly e.g. perhaps doing a trail of what retailers are doing now.......showing online prices on their websites (slightly cheaper prices) on a first come booking, first serve basis and having a disclaimer saying prices may/will differ when visiting clinic if appointments are not booked online...just food for thought?!!

Nonetheless, my surgery was a success the Dr. and nurse who in attendance did an really awesome job of removing my cyst which was small/medium size, was told by the Dr. that my cyst (which had regrown in the same place after being removed several years before) was infected and they were able to remove the cyst sack successfully, which was great news for me. I'm healing great and I'm due to come back in 10days time to get my stitches removed.

Just so people are aware my cyst removal cost me £1399 inclusive of consultation and stitches removal. May seem pricey BUT they did the job properly and just to add you are paying for private surgery from real qualified nurses and Dr.'s.
Again my cyst was small/medium on my head so pricing maybe cheaper in other cases so just be prepared.

All staff from receptionist, manager, consultation/Dr. and nurses were all polite. They do answer all your questions so don't be afraid to ask away when needed. Recommend!

Absolutely disgusting service!! They literally robbed me of £300!!! Will never recommend this clinic!!! Literally saw my child for 2 minutes, counted her warts and told us to get lost. Laughed in our faces. I was literally crying i was so shocked and appalled by their service. I thought clinics at Harley street are meant to be the best private medical service. I am so upset and angry.

Very happy with doctor and the team were very helpful

I would recommend to anyone, who is having a problem which they can't see it. It was very helpful to our son and hopefully will get better soon and thank you to Doctor who helped us with the problem.

Very responsive service, it was easy to make a booking with quick appointments and seeing a very professional doctor.

I recently had a very disappointing experience at a clinic that I cannot recommend to anyone. My partner and I were in need of some medical services and we came across this clinic through a quick search online. After emailing them about the services and prices, we were satisfied with the prices and decided to book an appointment. However, when we arrived at the clinic, they increased the prices significantly. They gave us very high costs that were completely different from what was agreed upon in the email. I do not recommend

Went for a mole removal (Note: there is a £249 initial consultation as stated on the website).
There were some other people getting surgery as-well so be prepared to wait before getting the operation done.

Decided to take the same day procedure and so the consultation was waived. It is expensive since you are paying for private. The reason why I rated it 4 stars was because of the transparency of the pricing as what most people have commented about. In order to improve, they should definitely have a solid pricing quote for people via email/phone before coming into the clinic so they can decide whether to come in or not and not waste everyone’s time. Or give the clients time to prepare to save up and budget for this surgery.

(Note: For a mole removal - I would suggest planning to save up between £1,400 - £2,000 or maybe more for more moles. But I have seen from previous reviews, they were able to obtain a much cheaper price removal, under £1,000).

From my personal experience, all the staff members I interacted with from the Doctor, Assistant, Pricing manager and receptionist was positive. They were all accommodating and friendly. The actual procedure was quick and will book for a stitch removal in 7days.

I do highly recommend booking with this clinic (for mole removal). I do suggest researching first around your local area or other parts in the country for better pricing solutions. But you are paying for highly qualified Dcotors/surgeons for the price. Whilst, it does seem like you feel you have spent a lot of money, just think of it as a self - investment.

Only negative thing about this experience was getting charged for a £50 deposit for an appointment over the phone. I’m still confused whether this is a refundable deposit or not as I don’t know why they wanted to get £50 from me. Will catch up with them on this later.

Very rapid, considered and helpful. In and out in an hour (including a procedure) and problem resolved.

All staff at the clinic were kind and professional. They explained the treatment options clearly to me and the treatment was speedy and efficient. They took good care of me. I am happy to recommend the London Dermatology Clinics.

Best customer care and service. Friendly environment. Polite and caring staff.Speedy consultation and treatment.While in the theatre the doctor was detailed about everything.Ease to book follow up appointments.Service with a smile.I strongly recommend this clinic to anyone who needs professional care.

I was worried about a mole that I thought had changed colour so I wanted it to be seen the next day. No where else I had called offered me a next day consultation and I like to get things sorted asap. I called this clinic and the lady on receptionist was so lovely and bubbly which made me feel at ease. I was given an appointment for the following day ( you are made aware of any prices and you cannot expect it to be cheap otherwise don’t go private ) I only waited for 5 minutes upon arrival then went into see Dr Ivo Gwanmesia who was genuinely so lovely and had a calm manner which made me feel so comfortable, I went ahead with the mole shaving removal and honestly I can’t believe how simple and quick it was! He asked if I was ok while administering the anaesthetic and it was completely fine! We were chatting away while it was happening which again just made me feel so comfortable, when it was done I was shocked it was so quick. Honestly do not be scared and I highly recommend this doctor he is amazing

Super efficient and helpful - thank you

Over £700 for a scar and a newfound fear of doctors! Awful experience! Made to wait for ages, despite being told to be early for the appointment. When I finally got to see my consultant – Dr Charakida – the appointment lasted less than 5 minutes. They were completely apathetic about my condition. I asked for them to take a sample and before I knew it, they were taking a chunk out of me and stitching me up. I had no idea what was actually happening to me until after it was done, and I was rushed through forms and made to sign things without fully understanding what was going on.

This clinic is money grabbing and unsafe. I’m very surprised they haven’t been shut down already. I should have read some of the reviews before I visited as it seems that Dr Charakida has a reputation for being lackadaisical and unprofessional. Avoid at all costs!