London Coins Bewertungen 19

TrustScore 3 von 5

3,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Münzhändler

Informationen, die aus verschiedenen externen Quellen stammen

Established international auctioneer & coin dealer buying and selling English and foreign coins, Banknotes, Medals, Tokens and Bonds & Shares.


Kontaktinformationen

  • Upper Street South 4-6, DA3 8JJ, New Ash Green, Vereinigtes Königreich

  • londoncoins.co.uk

3,1

Akzeptabel

TrustScore 3 von 5

19 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Don't bother with others...only use London Coins

I contacted London Coins when I'd been given a derisory offer of £155 for my collection (coins, sets, tokens, notes and numismatic covers) by a well known dealer and others had shown limited interest. I sent them the collection, they did their appraisal and said they would expect to get between £500 and £1000 at auction. We could have accepted the offer for them to buy them for £550, but decided to let them go to auction in June. Glad we did, they made £885 after London Coins' 10% fees. Very happy. Thank you Semra and colleagues!

1. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful service when buying or selling

Our father had purchased part of his coin and medallions collection from London Coin Auctions. He always found them to be friendly and extremely helpful. When he recently passed away we contacted LCA and they arranged to collect, catalogue, and then auction the numerous items that he had amassed over the years. They were so considerate and kept us involved at every stage of the process. We would 100% recommend them.

6. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Guess the Address!

I've received this company's catalogues for some months now. Interested in several items and wanting to view before bidding, I couldn't find their address on the September Catalogue web page. I phoned and wish I hadn't. A woman who obviously isn't too keen on her job answered in monosyllables. Asked why there's no address on the catalogue page, she said, "That's the way we are". Hardly helpful to a new bidder.

13. August 2024
Bewertung ohne vorherige Einladung
London Coins-Logo

Antwort von London Coins

By his own admission Mr Morgan had transacted no business with us but nevertheless is anxious to be judgmental.

He couldn't have looked very hard for our address, as it's on page 1 of the catalogues he's been receiving, on every auction email he's had from us, on the buyer's guide on our catalogue webpage, our bidding form as well as numerous other places on our website.

There's something about the remote nature of the internet and telephone that gives certain people (in their own minds at least) a licence to be obnoxious to the company representatives that they speak to, with the expectation that their rudeness should be taken with a smile. Mr Morgan's one sided recollection of his call omitted details of his impolite contribution to the conversation.

London Coins Auction have 20,000 clients on our mailing list and have been running auctions since 1994 and seldom if ever get these reviews from clients who actually transact business with us. Our address is all over the public domain, on our website and on the back of our catalogues. It amuses us to see other service providers some of whom have had all types of legal challenges and investigations by various authorities with scores of 4.9 out of 5 review ratings. We ourselves have been offered for a fee a service whereby they will somehow get our review rating up to 4.9 but we have declined.

Bewertet mit 5 von 5 Sternen

Honest, reliable, helpful, good prices …

I have sold various lots with London Coins and have found them fantastic to deal with. They came out to London to assess the collection free of charge, and were clearly knowledgeable, fair and efficient.

They were also respectful and not patronising in any way - which can happen.

Their 10% commission is very fair given all the work they put in and detailed descriptions.

I got a very good prices everytime and swift payment. They really are a find.

Reading the isolated poor reviews about communication - i do have a couple of observations - emails aren’t always responded to the first time and theres a guy who sometimes answers the phone who cant do anything but take a message and sometimes you feel that message wont get through.

29. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent coin good service

I’ve Just purchased a rare Phasis Hemidrachm from London Ancient Coins it arrived a week later. Exactly as described and at a good price. I’ve been collecting Greek coins for over 40 years and would be happy to purchase from this company again.

28. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Selling Through London Coins - Superb Service

The service given by London Coins is excellent. Most professional and honest. I was not put under pressure and was guided through the process by Steve and Semra. The end result was very satisfactory and payment was made promptly. In all truth, I have nothing but praise and gratiture for the quality of service I have received. It really is outstanding. Excellent all round.

4. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

Stephen is incredibly knowledgeable and lovely to deal with. We came away knowing that we could trust him to get the best price for my coins and the funds duly arrived when due, highly recommended

4. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A Great Auction House for Coin and Medal Collectors.

I have dealt with London Coins for many years and can honestly say that I have always had first class service. Their website is easy to use and contains many images of the items in their quarterly sales. Their descriptions are good and their grading is always accurate with any defects clearly mentioned. A free colour catalogue is sent to regular customers too. Their commission is fair and any items that you buy are sent out speedily.

4. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Company

I have been using London Coins now for over a year and I find them very helpful ,and a pleasure to do business with, I have bid on and won some very nice coins, and I am very, very pleased with the speed of delivery, keep it going Guys and Gals, well done.

6. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t trust them, Go anywhere but here.

Back in November last year I contacted London Coins Auction about my collection of coins and told me to post my collection to them for appraisal. On the 1st of December I posted two packages of coins to them and they received both of them a couple of days later.
I phoned them after they had received both packages and I spoke to a man (didn’t give his name, sounded older) and he said that they would divide them into separate lots as this would achieve better results. When I got their glossy catalogue at the end of the first week of February my coins were in one lot with no photos and the description was not even a full sentence. It was clear as they were not a high value they couldn’t be bothered. So I emailed them and asked them to return my coins to me. I got a reply asking me to confirm my address and told she would post my coins out on the following Monday, so I waited till Wednesday and nothing came. I contacted them again and they refused to send them back instead asking for a copy of my ID telling me I’d need to collect ( they are in Kent nearly 200 miles away and I live in Brighton) I reminded them that they said they would post them back to me and no reply and they have not replied to any email since.

So I was left with no other option but to report my coins as stolen to Kent Police who issued me with a crime reference number and they are investigating this as a theft. The police contacted them asking them to return my coins and they squirmed out of it by saying he’s free to collect them. So now I will take them to court. Don’t trust them as far as I could throw them. They lie and mislead and treat you appallingly.
Now I’m sure they will comment on this with an absolute load of rubbish but I have emails from the police and all the emails they sent me and happily post them publicly for all to read

14. Februar 2023
Bewertung ohne vorherige Einladung
London Coins-Logo

Antwort von London Coins

We have been running auctions since 1994. In the last five years alone we have sold over twenty million pounds worth of coins and paper money, our results database which has tens of thousands of results is used by researchers and analysts who publish market trends reports, we have 20,000 clients on our database (Mr Henson is not one of them). We are members of the British Numismatic Trade Association, The International Association of Professional Numismatists and our Director Stephen Lockett is a Life Member of the American Numismatic Association.
We find ourselves here attempting to comment on Mr. Henson’s £70 lot which is listed in our auction 180 as lot 2121 (now withdrawn by the vendor). One of his emails contained the following

“You’ve lied to me and I don’t trust you to return all my coins. I photographed and listed them all. If any of them are missing I will report them as stolen to the police.”

So we invited him to come to our office, confirm that they were all there, sign for them and take them away.

Before we consigned his coins to our March auction number 180 we had appraised them at £70 - £100 and informed him, his email response was “fabulous”. The glossy catalogue we sent him inlcudes his lot, estimated and reserved at the levels we had previously advised him (lot 2121 £70 - £120). As these catalogues costs us £18 each to print, at our 10% sellers commission, we are likely to lose money by attempting to sell his coins and offering them to our 20,000 strong database and inviting our clients to view them and bid on them. They may well have got bid up to £100, £200, £300 who knows, Mr Henson has withdrawn them now. We do our best to help the general public who find it hard to find honest service providers and it is a shame when it comes to this, Mr Henson has caused the police to spend their time (they have told him to collect his coins as advised by us).

On a broader issue we have to question the effectiveness of these on-line platforms such as Trustpilot who claim to provide an accurate insight into a company’s service level quality. We have clients here and overseas who have been selling items with us for 20 years, these people are serious and experienced players, many of them full time traders, they are aware of alternative service providers but still give their consignments to us. None of them post online. So we have instead Mr Henson’s assessment. Make of it what you will, but remember he has stated above in writing Kent is 200 miles away from Brighton.

One of our consultants made the point that as an auctioneer paid by commission on sale price, our incentive is to be on the same side as the vendor and arrange lots in a way that we believe will maximise the hammer price. This is based on expertise accumulated over our many years of experience in this industry. What exactly is the accusation, that London Coins has deliberately engineered the listing to earn a sub-optimal commission? What would be the point of that?

Bewertet mit 5 von 5 Sternen

Excellent Company to Deal With

It has always been a pleasure to deal with London Coins both as a Seller and Buyer for almost 10 years. Prompt payment. Polite and helpful customer service with fast responses, plus only 10% commission for selling.

15. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Good experience

I sold a high value gold coin with this company in December - no problems. Their catalogue alone proves they are serious traders in this sphere.

2. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First class service

London Coin Auctions is a safe and excelent place to buy coins be it modern or antique, always well described with realistic valuations, prompt invoicing and secure posting.
Always availbe for guidance and advice, I can't fault them.
Well worth looking at their comprehenisve quartely catalogue!

8. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Are you interested in selling your…

Are you interested in selling your coins at London Coins? Beware.

Are you interesteing in buying coins from their auctions? Beware.

Please read on.

I have been collecting most of my life, which has given me a rich experience in dealing with auction houses - everything from smaller
local ones to auction houses of the like of Christies and Sothebys.

My main interest is in vintage timepieces, but I have been collecting ancient coins for several years now as ancient history is close to my heart. It's all been a pleasant experience until I came in contact with London Coins.

And as many other coin enthusiasts, I use the plattform Biddr to bid on lots of different auction houses. I see a few lots at London Coins that I submit my pre-bids on, well within the time frame.

And this particular item, lot 1054 in their 174 auction, I submit a 1150GBP bid. It will sell for 800GBP and to my surprise I get no information from London Coins - no invoice or the like. I contact them, and to my asthonisment they simply reply with one sentence "Your bid was not accepted" without any (!) explanation or whatsoever. Was my name wrong? The sum, 1150GBP, is obviously low enough to make me not need to provide bank details or proof of salary, and in terms of ancient coins, is actually fairly low amount to not need to take other precautions. Or what was the matter of this behaviour?

Or did London Coins reject the my pre-bid so they could buy the coin cheaply themselves? I cannot think of any good and reasonable reasons of why my bid was rejected. And one thing to point out, the mentioned lot/coin had an estimate of 1500GBP, but sold for 800GBP or almost half the estimate! And we are currently in a bull-market where ancient coins (or coins in general) are breaking records.

Also note that most auction houses put pride and accomplishment in how they beat their own estimates, as a way to tell how good of a job they did. I guess London Coins work the other way around. Most AH would be happy to get more bids, unless something fishy is happening.

I also should mention that I feel sad for the seller for getting such a low amount as London Coins obviously didn't act in the best interest of its sellers or buyers. That is why I feel obliged to share my experience here, and other enthusiast forums and collectors.

There is so many other and better alternatives, as proven
by my experience, that would happily accept more bids making the buyer and seller happy, while getting their share by higher comission fee. Which is how AH normally functions. Reading their comments here that they have put as a reponse to other reviewers, where LC acts like it's a
privilege for its customers to get their items valued, which is a standard part of the business model of pretty much all auction houses - or the lack of response or communication, blaming the number of lots and "lot to do"
which is actually their responsibilitiy to have enough capacity to provide adequate experience and support of their customers just proves my point even more. Just beware of London Coins.

Edit: Update to London coins response, even more lies?:

I am unknown to you? Is new members treated differently? Honestly, I do not see your point or the relevance expect new members should be careful with London coins. Biddr is one of the biggest, if not the biggest plattform to buy and sell coins for auction houses and used by tens of thousand enthusiast world over. Reducing this to a "third party" just show the ignorant London coins is of the evolving market of coins.

No matter if you like it or not, plattform such as BIDDR, which revolutionize the coin market will be vital for auction houses to be able to compete with others, or you will be left in the dust. London Coins ignorant view of new trends, markets and new technology which will expose their catalogue to new users makes me think of the old management of Konica which looked at digital cameras with suspicion as "analogue cameras" was always a thing for over a hundred years. Well, we all know what went with that company...In fact that would explain their low results in their sales, which is by no mean a subjective opinion of mine. Most AH publish their catalogues and results and you are free to do your own comparison.

And blocked by several auction houses? Oh my, even more lies. You mean the famous lot 1250, NBS auctions, web auction 2 that turned out to be fake and highly discussed in enthusiast circles? Do London Coins support fakes and replicas? Most auction houses don't and thats why I obviously have no issues registration with well over 20+ auction houses. But I guess LC have other opinions on fakes. And in an desperate attempt, London coins makes another lie to make them look good in front of bad reviews. Lot 1054 did have an estimate of £1500, its even in your webpage, jesus!

7. September 2021
Bewertung ohne vorherige Einladung
London Coins-Logo

Antwort von London Coins

This man is unknown to us (although we have been selling ancient coins since 1994) and rather than register with us which our other 18,000 clients have done he opted one hour before the auction started to place a bid via a third party platform. We did look into his track record on the third party platform to find that he has been blocked by several European auction houses who obviously know him better than we do, so as an unregistered client with a dubious on-line track record we were unable to accept his bid. It is perhaps revealing that he concludes, erroneously, that a bid of £1,150 is too small to justify a vetting procedure.

This type of complaint from individuals who have done no business with us follow a pattern, they never contact us directly in a synergistic and collaborative manner, they encounter a problem with the outlier way they wish to proceed, they then post a Google review telling us how we should run our company.

There are plenty of ways he can bid in line with our procedures which are in line with industry standards, and we received over 6,000 bids for this sale.

Just for the record lot 1054 which sold for £800 had a low estimate of £500 not £1500 as he claims.

Bewertet mit 1 von 5 Sternen

It is not clear what’s going on there…

It is not clear what’s going on there but I receive no answer to my questions I have sent to their valid email address. As soon as there is something in the email pointing to a problem, they ignore it at its most. This has happened to me not once but multiple times.

Ignorance is probably the policy there by London Coins.

26. Juni 2020
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr