London Express Wheelchair Hire Ltd. Bewertungen 

151
TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Really brilliant service! I was injured and could not walk or stand bit had bought tickets months beforehand to attend a long looked forward festival - but these guys came to the rescue! They delivere... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

These folks are fabulous to deal with! We had a long planned holiday in London in June. (We are both Seniors). My husband needed heart surgery prior to our departure on our holiday and his mobility wa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I can't recommend LEW enough. My daughter fractured her ankle 3 months ago. The crutches also caused ribcage inflammation which meant she was completely unable to walk. We used the wheelchair every si... Mehr ansehen

Bewertet mit 4 von 5 Sternen

After a first negative experience, they've shown a great care by replacing a wheelchair at no cost. They also made sure to get a more suitable model from the first time. Would've been 5 stars if they... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Rollstuhlverleih
  2. Lieferant medizinischer Geräte

Vom Unternehmen geschrieben

Fast delivery of Wheelchairs and Mobility Scooters for hire in London


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

151 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,8

Alle Bewertungen

(151)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Awesome company

This is the second time I have hired a wheelchair from London express when visiting the capital and I have already highlighted them to a group and charity I am part of for people like me who suffer Cauda Equina Syndrome. I don’t need a wheelchair all the time and to be honest most of the time I used it during this trip was as a walker to give me more support (I’m stubborn and don’t always like to admit I need help when I do). The wheelchair gave me more freedom and comfort to be able to explore the sights while in London and not have to worry about whether I was going to get too tired.
The price for a weekend is very good value for money, especially considering the freedom it gives me!
Drop off and pick up are seamless, the chair was already at the hotel before I arrived ready for me, and on departure day I received a call on the morning to let me know they were on the way. I honestly highly recommend London Express to anyone needing walking aids while in London!

8. September 2023
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Thank you so much for taking the time to share your wonderful feedback about your experience with us. We are delighted to hear that you have chosen our services not once, but twice for your visits to London.

It's lovely to know that our wheelchair provided you with the support and freedom to explore the city comfortably.

We greatly appreciate your recommendation and trust in our services. We look forward to servicing your next visit.

Best regards,

Terry and the team at London Wheelchair Hire

Bewertet mit 5 von 5 Sternen

I had absolutely wonderful experience

We had absolutely wonderful experience. I hired a mobility scooter for my dad for a week and a wheelchair for week after. Great customer service, very friendly and helpful staff. All worked well. Both mobility scooter and wheelchair were deliver to our home and picked up. I highly recommend this company and if we need a wheelchair again, we will use them again without any doubt. Thank you so much! My dad really enjoyed his visit!

15. August 2023
Bewertung ohne vorherige Einladung
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Antwort von London Express Wheelchair Hire Ltd.

Thank you for sharing your wonderful experience with us!

We really appreciate your recommendation and kind words. We pride ourselves on our quality customer service so we are very pleased to hear that you found our staff to be friendly and helpful.

It is great to hear that your dad enjoyed his visit, we look forward to servicing you both next time.

Thank you again!

Kind regards,

Terry and the team at London Wheelchair Hire

Bewertet mit 5 von 5 Sternen

Excellent Service All Round…

We needed a wheelchair for a recently injured husband so we could go to an important event. We called London Wheelchair Hire and the service was fantastic. I spoke to the extremely helpful Michelle on the phone, who called the driver in our area and managed to find a spare wheelchair he could deliver that afternoon. Delivery went smoothly and the subsequent pick, up a few days later, went without an hitch. Every staff member we have spoken to, and met, has been efficient, over and above helpful and kind. I couldn’t recommend this company more highly. Thank you.

29. Juli 2023
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Thank you so much for your fantastic review of our company.
We pride ourselves on customer satisfaction making life a little easier at a stressfull time. Thank you so much for choosing us to supply you with one of our wheelchairs

Regards

Terry

Bewertet mit 5 von 5 Sternen

Mobility Scooter saved the Day!

My rented mobility scooter was at full power and ready to use. BecUse of the Kings Coronation I was able to enjoy the day on the scooter where no cars were allowed. Next day I could leave scooter at hotel desk for pick up and not worry! Fantastic!

5. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous company

Fabulous customer service, easy process to rent, no fuss delivery and pickup and very happy with the wheelchair we were given. We rented the collapsible, light-weight wheelchair for my elderly father who was visiting London. The chair we received looked as good as new. We were able to collapse the chair and even though I am a petite woman, I was able to lift it easily and take it with us inside cabs, museums, etc. Also, the wheelchair was sturdy enough to be able to wheel my father all over London comfortably. I highly recommend this company!

22. Oktober 2022
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Thank you so much for your lovely review. We are really happy to of been able to assist you and your elderly father on visiting London. Our lightweight foldable self propelled wheelchairs are very popular with our customers visiting London.
Kind regards

Terry and Mikayla

Bewertet mit 5 von 5 Sternen

Ho noleggiato una sedia per mia madre e…

Ho noleggiato una sedia per mia madre e ho ricevuto un ottimo servizio preciso e puntuale. Lo consiglio vivamente a chi ne avesse l'esigenza.
Ringrazio davvero tanto per l'organizzazione!!!

22. Oktober 2022
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Thank you very much for leaving a review.
Kind regards

Terry and Mikayla

Bewertet mit 5 von 5 Sternen

I rent a chair for my father here

I rent a chair for my father here. Very good service and very happy with the chair. Thank you very much!

31. August 2022
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Thank you very much for leaving such a kind and positive review. We are glad we could help.
Kind regards

Terry and Mikayla

Bewertet mit 5 von 5 Sternen

wow wow wow where to begin

I am absolutely astonished by the amazing service this company have provided. Ive always wanted to take a trip to London but been concerned of long I could last without crumbling to the ground. Since a young age I've and no feeling in my legs and Ive had to drag myself along the floor with my arms, and I really didn't know if I could drag myself along the streets and in and out of shops for a whole day, especially in the busy streets. but this company gave me my perfect wheelchair which was easy to drift and wiz through the city.

28. Juli 2022
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Patricia, thanks for your rental and extremely kind review. We are so pleased to hear that your recent trip to London was made possible and enjoyable by hiring one of our wheelchairs.
We look forward to assisting you next trip.
Kind regards
Eddie

Bewertet mit 5 von 5 Sternen

Perfect. No fuss delivery and collection

This is a great concept. My son is on chemo and I knew he wouldn’t manage all of the walking a trip to London entails.

The wheelchair was delivered early morning and was waiting at the hotel on our arrival at lunchtime. The wheelchair looked new and was perfect for our needs. Fuss free delivery and collection. A big thumbs up from us.

4. Februar 2022
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Elaine,
Thanks for your booking and review. Glad to hear that the hired wheelchair was helpful for your son to enjoy his trip to London.
Kind regards
Eddie, Mikayla and Ismail

Bewertet mit 5 von 5 Sternen

A satisfied customer …

Amazing service from the phone call to book an electric scooter to it being delivered to my hotel in plenty of time.
It was the perfect size for the hustle and bustle of London and the delivery and collection was 100%
I would definitely recommend this company and use them again.

31. Januar 2022
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Hazel,
Thanks for your booking and review. Our team is so pleased to see your review and feedback. Glad to know how useful the mobility scooter was for you.
Kind regards
Eddie, Mikayla and Ismail

Bewertet mit 5 von 5 Sternen

Fantastic service,thank you for…

Fantastic service,thank you for everything.

17. Januar 2022
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Thanks for your booking, review and comments.
Kind regards
Eddie, Mikayla and Ismail

Bewertet mit 5 von 5 Sternen

The Best Customer Service

They are great - the best customer service I have ever experienced. They are fast, responsive, helpful, friendly, polite and go out of their way to make their service as easy and convenient as possible. I don’t bother with reviews but they were so good I felt I needed to say so.

23. Oktober 2021
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Hi,
Thanks for your booking and review. It was a pleasure to meet you and hear how useful the wheelchair was.
Best regards
Eddie

Bewertet mit 5 von 5 Sternen

This company and in particular Eddie…

This company and in particular Eddie who is actually my hero are amazing...he went above and beyond to deliver a wheelchair to my sons hotel at 7am in the morning after a very late night sos call from a extremely panic stricken mum in liverpool after my sons wheelchair broke on his first trip to London alone.. i am amazed such a wonderful service exists. Eddie was calm reassuring and extremely knowledgeable ...I will never forget your kindness even though I know your were very busy ....Thank you Eddie

24. September 2021
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Dear Carol,
It was a pleasure to assist you and your son. I could tell how anxious you were and didn't want to let you down. So pleased that you son was able to enjoy his stay in London.
Kind regards
Eddie Manning

Bewertet mit 5 von 5 Sternen

This was an excellent service

This was an excellent service. The booking and delivery and collection of a motor scooter was seamless. The paperwork and written messaging was timely, accurate and helpful. Slightly less messaging would have worked equally well.
I would highly recommend this service.

12. August 2021
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Thanks for you mobility scooter hire and review of our service. We designed the system so that a confirmation (email & SMS) is generated on booking, a reminder day before and a reminder on day of delivery/collection. We will make it easier to opt out of these reminders on next update of our website.
Kind regards
Eddie, Mikayla and Ismail

Bewertet mit 5 von 5 Sternen

Very good service

Very good service, the electric wheelchair was great, it meant that my mum was able to come on holiday as planned

2. August 2021
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Thanks for your wheelchair hire booking and review. We are glad to hear that your mum was able to take a holiday with you.
Kind regards
Eddie, Mikayla and Ismail

Bewertet mit 5 von 5 Sternen

The website was easy to navigate

The website was easy to navigate. The delivery gentleman was helpful and demonstrated how to operate the chair. The chair was clean and in excellent condition. I would highly recommend this company and will be using them again.

20. Juli 2021
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Thanks for your booking and review. We tried to make the website easy to use yet comprehensive for flexible rental. We use our own drivers (not couriers) so can show how to use and fold the wheelchairs. Glad that you liked our hired wheelchair and thanks for the recommendation.
Kind regards
Eddie, Mikayla & Ismail

Bewertet mit 5 von 5 Sternen

Tony was fantastic from the start to…

Tony was fantastic from the start to the finish!! Left off at my hotel and picked up again! Would have been lost without my wee scooter! Excellent service in every way and I would definitely recommend and use them again! Thank you guys you made things so much easier for me!!
Claire Mc Greeghan N Ireland xx

19. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Service was first class.

Service was first class from start to finish. Great advice and help from Eddie when I first phoned to enquire about hire. Scooter was delivered and ready for us to use as agreed. Was comfortable abs easy to use and made the trip so much more manageable. Would definitely recommend the company and if needed will use again.

5. Juni 2021
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Gary,
Thanks for your booking and review of our London Mobility Scooter hire service. We are pleased to hear your comments and that your trip was much more manageable.
We look forward to assisting next time.
Kind regards
Eddie & Mikayla

Bewertet mit 5 von 5 Sternen

Easy to book

Easy to book, prompt service, delivered exactly as described on the website

3. Februar 2021
Bewertung ohne vorherige Einladung
London Express Wheelchair Hire Ltd.-Logo

Antwort von London Express Wheelchair Hire Ltd.

Jo,
Thanks for your review. Pleased to hear that you were satisfied with our service.
Kind regards
Eddie, Mikayla, Terry & Ismail

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