Cake was ready on time and exactly what I wanted. It was delicious! Very rich so only small portions needed, served 8 with a few slices leftover. Second time I have ordered celebration cakes from Lola... Mehr ansehen
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Das sagen Bewerter
Excellent service i went to pick up the cake which order in Stratford i arrived early but thy still helped me and gave my order before the time
I’ve ordered quite few cakes from Lola’s for people’s birthdays and collected them in Stratford, and also bought cupcakes at the store. Cakes have always been fresh, delicious and exactly as I ordered... Mehr ansehen
Service was great. Cake was easy to choose and order. Cant go wrong with lola cupcakes. We did want the Tirmusu cake , but it was only available in the gluten free. So we went for the pistachio it... Mehr ansehen
Unternehmensdetails
Über Lola's - Lola's Westfield Stratford
Vom Unternehmen geschrieben
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Vom Unternehmen geschrieben
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktinformationen
Ground Floor, Statford Westfield, E20 1EJ, London, Vereinigtes Königreich
- +447852 646 119
4,6
Hervorragend
699 Bewertungen
Bittet Kunden um Bewertungen
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Fresh and tasty cake
Fresh and tasty cake, had couple of cupcakes which were delicious. Lovely helpful staff.
29. August 2025
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Unfortunately got the wrong cupcake…
Unfortunately got the wrong cupcake given to me and only realised when I got home. Quite disappointing and the cupcakes are quite pricey too. The staff on this day were not paying much attention and I had to ask to be served and that's probably why they got my order wrong.
1. September 2025
Antwort von Lola's - Lola's Westfield Stratford
Hello,
Thank you for taking the time to give us your feedback.
I am sorry that you have been disappointed on this occasion.
We would like to understand more about this and log your complaint in more detail for review.
I will be in touch with you via email shortly to discuss further.
Kind regards,
Absolutely AMAZING cake for my…
Absolutely AMAZING cake for my daughter’s birthday party. It looked exactly as in the pictures. Tasted wonderful and light and went down a treat with the kids and adults. Beautifully presented and delivery to store on time- easy collection. 10/10.
10. August 2025
Celebration cake
Very easy to order online via their website on. Was notified on phone when ready for collection. Friendly service on collection.
Cake was well packaged, fresh, and delicious. Would definitely recommend!
1. August 2025
Delicious cakes. Very good service
Very easy to order. Plenty of cakes to choose from with different sizes. My cake was ready the following day and collected with no delays. Very good service and delicious cakes. I will be ordering again very soon
6. August 2025
Beautiful cake and super tasty!
Cake just like the pictures. Sponge very soft and delicious. Everyone loved it!
5. August 2025
Brilliant
Easy to oder. Efficient service. Good packaging enabling safe carrying. Reasonably priced. Delicious product.
18. Juli 2025
Ordered from overseas for local…
Ordered from overseas for local collection- super helpful staff facilitated the process
22. Juli 2025
Squashed not put in box properly
While the cupcakes themselves are
Delicious they were not put in the box properly they were just balanced meaning they were sideways and squashed by the time we got there which was embarrassing as they were a gift. Both cupcakes were the same
9. Juli 2025
Antwort von Lola's - Lola's Westfield Stratford
Hello,
Thank you for sharing your feedback.
We’re glad to hear you enjoyed the cupcakes, but we’re sorry they weren’t presented as they should have been when you received them.
Our bakes are delicate and need to be packed and handled with care, so we’ll be reviewing this with our team to ensure it doesn’t happen again.
If you’d like to discuss your experience further, please feel free to contact us at hello@lolascupcakes.com
Kind regards,
Chrissy
Delicious birthday cake
The staff were friendly knowledgeable and attentive.
I had an 8 inch birthday cake which was fresh and delicious
2. Juli 2025
Amazing and delicious to the last bite
6. Juli 2025
Always a good choice
I've been ordering cakes and cupcakes from Lola's for a good while now, the quality of the products never dissapointed. For the latest order I used the delivery service which was on point and it arrived well within the delivery window.
8. Juli 2025
Cake was great as always!
Cake was great as always!
It's also always a joy to pick up in Stratford, even though the stall is always busy, they're always kind, calm, and show you the cake!
5. Juli 2025
Delicious
Really lovely service easy to sort purchase to collect delicious cake really helpful staff at Westfields Stratford
1. Juli 2025
It was great...Cake was kept in a cool…
It was great...Cake was kept in a cool fridge and was ready for me to pick up
19. Juni 2025
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