Cake was delicious but not like before red velvet was my top fav but now the taste become different compared to first time I taste Lola’s cake. Dislike your staff from Waterloo branch. She’s rude and... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnWaterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... Mehr ansehen
The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... Mehr ansehen
Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... Mehr ansehen
Unternehmensdetails
Über Lola's - Lola's Waterloo
Vom Unternehmen geschrieben
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Vom Unternehmen geschrieben
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktinformationen
Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, Vereinigtes Königreich
- +44203 318 1629
4,5
Hervorragend
195 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Customer Service was on point
Customer Service was on point. The website is very easy to use, pics are very clear and you get exactly the cake you ordered on line.
9. Februar 2025
An amazing cake
An amazing cake! It was my mums 50th birthday and I was very nervous about getting the perfect cake. I preordered it and personalised it to be sent to waterloo station and it was there perfectly on time. My whole family loved this salted caramel cake and it was so well decorated as well. Also, I had to travel for a few hours and this cake was so well packaged I didn’t have any issues. 100% will be buying birthday cakes here again.
31. Januar 2025
Easy collection and great tasting cake.
Easy collection and great tasting cake.
Great staff
25. Januar 2025
First time ordering cakes from Lola’s…
First time ordering cakes from Lola’s but won’t be the last! From ordering through to collection, the process was seamless. Then to the actual eating .. oh wow! Absolutely delicious cakes - vanilla and red velvet. Being able to add personalisation was nice too as I’d bought them for my twin daughters’ 18th birthdays. Fantastic all round and I highly recommend.
16. Januar 2025
Such a delicious vegan brownie cake
Such a delicious vegan brownie cake, exceeded all our expectations.
Ordering was straightforward, communication excellent and collection easy.
I would highly recommend!
6. Januar 2025
I really don’t like cake BUT
Omg normally I really don’t like cake. But this cake was phenomenal! I would so buy again, that was delicious.
4. Januar 2025
Excellent customer service by staff at…
Excellent customer service by staff at Waterloo station
20. Dezember 2024
Delicious product
Delicious product, amazing presentation, no the usual sugary cake that u find in london, easy pick up process and what else? Try and enjoy
11. November 2024
Such nice staff at waterloo station
Such nice staff at waterloo station
The ordering was easy
Gorgeous cake
13. November 2024
The best of the best cupcakes ever
The best of the best cupcakes ever. So addictive so be careful 🤣🤣🤣
13. November 2024
Lush cake top tier service
I ordered on Wednesday night by Saturday morning my cake was ready. I collected from Waterloo Station. I love the ease of collection and the product was outstanding. I’m a fussy former baker and I will buy again. Top tier cake and service thank you Lola !
26. Oktober 2024
So easy, so delicious
I booked a box of cupcakes to collect at Waterloo station. The process was simple, the box was waiting for me when I arrived. The cakes were bloomin delicious!
19. Oktober 2024
Delicious cake
Delicious cake. We got my daughter a mermaid cake for her 7th birthday and she was extremely happy
13. Oktober 2024
Brought a cake for my husbands…
Brought a cake for my husbands birthday- great cake and great service
17. September 2024
A treat then and now
Waterloo, was kind and courteous.. the array was beautiful, clean and everything sparkled. I have bought and enjoyed Lola’s since 2006 when a patient gave us Receptionists a box as gift at the Keats Group Practice. It’s always been a treat then and now.
7. August 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.