I have purchased logs from logsforsale several times and they are consistently well dried, same length well stacked and burn well. Delivery is on nominated day and the carrier who delivers here whe... Mehr ansehen
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Das sagen Bewerter
When the delivery fails first time due to a car blocking the junction off for artic wagons log store arranged a second delivery FOC on a smaller lorry 4 days later. Could not fault the salesman I spo... Mehr ansehen
The delivery guy remembered our delivery from last year, and moved the logs into our driveway in the space we had left, fuss free delivery, and my husband went up the road to his lorry to thank him, a... Mehr ansehen
I have needed help from customer service twice on two different occasions after placing online orders. The response from Ben to my emails was very quick on both occasions. The company really tries t... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Specialist online firewood retailer of kiln dried logs - hardwood logs only. We have small buying options for casual users of wood burning stoves and large crates for intensive users.
Kontaktinformationen
1-2 Glass House Row, HU8 8AY, Hull, Vereinigtes Königreich
- 01482 865744
- help@logsforsale.co.uk
- logsforsale.co.uk
4,8
Hervorragend
11.483 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Transformed
Logs burn well. They arriving on the date agreed having had to change dates due to personal circumstances.
Was as always easy to order by phone confirming same order as previous.
Company has come a long way from the days when I would pick my logs up in our camper van with Peter loading with his broken down forklift truck
13. März 2026
Always deliver when they say,and always…
Always deliver when they say,and always a good product.
13. März 2026
A good reliable service and excellent…
A good reliable service and excellent burning logs. Will definitely use again.
12. März 2026
Customers should just pay and keep quiet
We have order from this company many times and been very satisfied but our recent order was full of very small pieces of wood. This is expensive wood and it did not represent what is shown in their online photos. When we complained they were unhelpful and basically just told us tough. We questioned them more and they said they had complaints from customers all the time about this. I ask if that was the case why did they not do anything about it, but they did not respond. It appears that customers or customer service is not something they care about.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von logsforsale.co.uk
Hi Sandra,
Thank you for your review.
However, for accuracy, we do need to clarify the situation.
All logs supplied were fully within our clearly stated 2″–6″ specification. Firewood is a natural product, and variation in size is not a defect but an inherent and unavoidable characteristic of how it is produced across the entire industry.
Your order was reviewed at director level, including delivery images from both this and previous deliveries, and we confirmed the logs were consistent with our standard production.
During your correspondence, we:
* Clearly explained the specification and how firewood is processed
* Confirmed the logs supplied were within specification
* Offered a return option
* Offered to hand-pick a crate on future orders to better match your preference
This was not a case of incorrect or misrepresented goods, but rather a difference in preference.
In practice, log size preferences vary significantly depending on stove type and usage. Customers with smaller stoves often require thinner logs, while others prefer larger pieces. For this reason, production is intentionally designed to deliver a balanced, usable range within specification, suitable for the vast majority of customers.
At our scale — delivering tens of thousands of orders annually — size-related feedback is extremely uncommon (approximately 0.3% of orders). Where it does arise, it is typically linked to individual preference rather than any issue with the product itself.
For clarity:
* Logs are sold by total volume, not by individual piece size
* A mix of sizes is standard and intentional
* Smaller logs do not reduce overall heat output or value when used correctly
* Many customers actively prefer a range of sizes for ease of lighting and control
We also want to address the suggestion that we are “unhelpful.” We believe the correspondence shows that our team responded clearly, professionally, and offered practical solutions within what is operationally possible.
We remain happy to accommodate specific preferences on future orders — customers can simply add a note at checkout and we will select a crate accordingly.
Kind regards,
Peter
Director & Founder
Logs For Sale Ltd
Good service and prices
11. März 2026
The orders was delivered to the house…
The orders was delivered to the house with no problems since we started 5 years ago.
25. Februar 2026
As always excellent service.
As always excellent service.
Very good value for money and the delivery driver was very accommodating of where we wanted the logs to be placed.
We will certainly use them again as this is our third year.
We will also recommend.
Thank you.
11. März 2026
Perfect delivery as always
Perfect delivery as always. Delivery driver placed on drive as requested. Wood quality excellent !
11. März 2026
Excellent service
As always, ordering logs is very simple on line. Picking a delivery date is very helpful. I have been ordering logs from this company now since 2020. ( Having the log burner installed during the pandemic was one of the best things we ever did.) Each occasion the logs have been well packed and ready to burn. Updates regarding log availability and prices very useful.
Thank you Peter
10. März 2026
Good service & quality wood
10. März 2026
Easy to organise delivery.
10. März 2026
Good sevice
18. Februar 2026
The logs were delivered early
The logs were delivered early - not on the day we had chosen and took us by surprise. Luckily we were at home and in a position to accept them.
9. März 2026
Logs are always good,the delivery…
Logs are always good,the delivery driver was polite and very helpful
10. März 2026
Delivered when said and as described.
Delivered when said and as described.
Excellent service
10. März 2026
Always delivered on the day as…
Always delivered on the day as expected. Good quality logs that are a good size and very dry ( checked with a moisture meter ) Delivery driver now takes the pallet along a shared drive and placed in front of my house without being asked. Excellent service
Thank you
9. März 2026
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