Two sides of hot roasted salmon arrived a day late. Cool bags melted. Obviously been in the warm. This happened before. I like the salmon but it’s fish, it goes off. I’ve tried calling to complain, no... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Booked Portsmouth Gunwharf as years ago we had a wonderful meal. Didn't start well, despite booking, had to follow the waitress up and down whilst she located us a table eventually! Niddles and sta... Mehr ansehen
After arriving at Loch Fyne Bluewater on Thursday 2nd Jan 2020, the restaurant was quite empty however after waiting to be seated at the entrance like the most non-important customers on the planet... Mehr ansehen
Went to loch fyne Saturday eve for an occasion. So very disappointed - I didn’t like the main I ordered ( dressed crab ) it was really gritty like loads of shell ground down , not pleasant at all... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Our roots are firmly in Loch Fyne on the west coast of Scotland, and we have become famous all over the country for our sustainably sourced fresh and delicious seafood. Much of the shellfish and smoked fish served in our restaurants still comes direct from the loch and is delivered so fresh you can taste the fresh spring water that tumbles down from the surrounding mountains when you tuck into a delicious Loch Fyne oyster! We now have 42 restaurants in the UK open daily. Many serve breakfast and great value set menus for lunch and dinner – while all serve our extensive à la carte menu accompanied by a comprehensive wine list, carefully created by our wine experts.
Kontaktinformationen
IP33 1QT, Vereinigtes Königreich
- lochfyneseafoodandgrill.co.uk
Das haben sich andere Leute angesehen
Late delivery, coolbags melted
Two sides of hot roasted salmon arrived a day late. Cool bags melted. Obviously been in the warm. This happened before. I like the salmon but it’s fish, it goes off. I’ve tried calling to complain, no response as yet.
Not good value for money…
Hmmm 🤔 not really good value for money at all. Very overpriced for the portion you get. Seafood grill (£27.50) for a very, very small portion and a piece of rubbery inedible squid. A burger (16.50) and two slices of bread with oil (£3.50) that was lovely but again overpriced for what you get. Will vote with our feet and not go back. Staff were nice, food was ok and way overpriced for what it is. Didn't want to leave a not so great review however I think we have wasted enough money here now, leaving from lunch hungry isn't acceptable really. Didn't want a massive portion but something worth the money would have been nice.
Avoid, overpriced and underwhelming Booked Portsmouth Gunwharf as years ago…
Booked Portsmouth Gunwharf as years ago we had a wonderful meal. Didn't start well, despite booking, had to follow the waitress up and down whilst she located us a table eventually!
Niddles and starter ok but main course off the special board was a shocker. Lemon sole apparently. Couldn't eat it, dry and utterly bland. Charging £40 almost for that too. Waitress was very nice.
You used to be a very nice restaurant, but will not visit again, Wetherspoons could have done a better job!
I hate leaving negative reviews but .....
I hate leaving negative reviews but in this instance need to express my disappointment. I wanted a special treat for my partner celebrating her 60th Birthday. She and I both chose the half lobster with chips and that's all we got, a half of a small lobster with about one potatoes worth of chips. Nothing else, not even a piece of bread. Her son had the hog burger. Sweet was fruit crumble for us and sticky toffee pudding for her son. Cost me well over £100 but we left feeling still hungry and I felt ripped off. Food was nice, very tasty but not worth the excessive price in my opinion.
Another enjoyable evening at loch Fyne…
Another enjoyable evening at loch Fyne food was delicious and we were so well looked after by John he had great banter and wonderful professionalism.
Underwhelming and expensive experience.
Underwhelming and expensive experience.
Small lobster 🦞 over cooked. That it was difficult to cut it with a fork. It shrunk in size in the shell that it took little effort to pull out. Mixed fish grill lacked flavour apart from the butter. Mussels 1/3 remained closed. Various size of mussels, some had shrunk from over cooking others were slightly under cooked. Small portions for the prices.
Ladies toliets clean. However Men's toliets smelt very strongly of urine or was it fish?
Haven't been here for 4-5yrs. Left slightly disappointed and don't think we will return in the near future. There is better places in Edinburgh. Its a real shame as it has a lovely decor and very roomy restaurant. With easy parking access.
Thanks for the memories.
Creating memories…
Enjoyed a celebratory meal at Canford Cliffs restaurant on the 29th July. Food and service excellent. Thank you Ruben and Mark for making our 51st Wedding Anniversary a lovely memorable occasion. Thanks to you all. Leah and Rocky Wallace.
Amazing food and Paul
Amazing food and Paul, the waiter was amazing 👏.
Great prices too
Disappointed AGAIN
£115, for an absolute shocker of a meal overcooked lobster chewy squid undercooked chips and they can't even serve hot espresso.
The best part sorry we have no oysters or mussels SERIOUSLY you are a specialist fish restaurant no ??
This place in Portsmouth used to serve exceptionally good food for whatever reason its no better than a below average greasy spoon a complete and utter rip off ill be eating elsewhere in future
Amazing food and service
This review relates to the Knowel resturant. Really good place to eat. Good quality food at a reasonable price. It wasn't very busy at the time we went so was really comfortable. Marian our waiter was really knolegable about all the menu and beverages and allowed us to eat and enjoy our time without interrupting, he did offer advice to my son who had the full lobster 🦞 my son said that he would try to eat it without but then realised he needed a little help in how to get the meat out of the claws, Marion showed him how to do it. It is a place to go for a special occasion but also just for a night out that really won't break the bank. I would whole heartily recommend Loch Fyne and will definitely be going back again soon. Oh and I almost forgot. We had the Hagis Scoch egg for starters which was so so tasty it was cooked to absolute perfection.
I don’t normally leave reviews but the…
I don’t normally leave reviews but the food was amazing as always, Aimee - Jane and the rest of the teams service was incredible, highly recommend. Well done all 🥰
Dreadful
I have had some dreadful meals at LF Ascot in recent years. I have been a customer right from the beginning when it was privately owned, quality controlled and fantastic.
I had a business meal and my customer wanted to go to LF in Ascot. To cut to the chase, the main courses arrived stone cold, no steak knife for meat (which I had to request) which was like shoe leather, mussels were freezing cold and we had to send the plates back to be put under the grill to be warmed again and even then they weren't hot but I didn't have the time to send them back again and re-heating three times is probably unwise.
Inevitable unsettled stomach during the night.
Very very disappointed and definitely 100% the last time I ever set foot in one of their restaurants again.
The waitress was pleasant.
We had a great family meal here
We had a great family meal here. Lovely service
Very disappointing
Very disappointing. Lobster Bisque lacking in flavour. Bread inappropriate flavour. Chips very dry. Scallops very small only 1 of 6 had roe attached no bread provided to mop up garlic butter sauce. Only ones seated in back of restaurant no ambience whatsoever. Lobster overcooked. Service poor. Forgot to bring drinks white wine warm. Got 1 meal of 3 wrong so had to carry on without our guest. We go out of our way to go to Loch Fyne on our annual trip to Scotland but this is the last time have had better on Oban harbourside. Very overpriced now as quality of service and food gone down hill. Take away service too limited too.
I had some great meals at Loch-Fyne in…
I had some great meals at Loch-Fyne in Oxford and took my late mother there for Christmas meal some years ago.
Mum had the tower for two as did my sister, not to share, one tower each!
Whitebait has always been my favourite starter at any Loch-fyne.
However another trip for a Mothers day meal I had a badly cooked portion of Whitebait that caused some problems, the fish was extremely crispy and most had burst I assumed from being over cooked.
In about ten minutes I was feeling a little short of breath and covered in bumps, a double dose of Piriton and an afternoon in bed cured it but has left me with a long term sensitivity to oily fish.
The Oxford restaurant has since closed.
Just before lockdown shut everything I was with a group that wanted to eat at Gunwarf Keys Loch-Fyne, so I mentioned my Oxford experience and we had Italian instead.
I miss the food but do not want to take the risk again.
Been dining with Loch Fyne for nearly…
Been dining with Loch Fyne for nearly 20 years, it’s our absolute go too when we want fish for dinner. Visited Woburn this evening and was so disappointed. My husband and I both opted for the whole sea bass , green vegetables and new potatoes. The staff were very vague and confused, we were approached again for our order after we had already placed it. The food literally arrived within minutes. The order was wrong , the waiter was unsure of how the fish was cooked as one should of been grilled the other pan fried. The butter placed on top of the fish was ice cold and hadn’t begun to melt. The veg was cold , the potatoes were clearly microwaved. It felt like no care had been taken with the whole meal and presentation. Our table was sticky and felt dirty when I asked for it to be cleaned I was told it wasn’t dirty , it was just old as the varnish had worn off. It was so unpleasant it has put me off ever dining with them again. Gutted.
18/05/2021 -Dined at Loch Fyne in…
18/05/2021 -Dined at Loch Fyne in Wokingham, friendly hostess on arrival, lovely service and food to die for. I really do like this particular branch. Am a regular at Winkfield, this needs a deep clean as the seats are dirty, the garden needs a good deep cleaning too, looks outdated, so I intend to frequent the Wokingham branch as We really enjoyed their food and the food was very fresh, so thank you Wokingham branch!!
The Poole restaurant is the best…
The Poole restaurant is the best seafood place I have eaten at. Will return thanks
Amazing Service Loch Fyne Gunwharf
Went to Loch Fyne Gunwharf back in October (sorry for the delay!) but I had to comment because it was AMAZING! My table was treated like royalty, nothing was too much trouble. We had the seafood platter one time, and the lobster another. The team were very knowledgable about which sides and accompaniments would work best each time. All the food was lovely as was the recommended bottle of wine. Rob served me and Suzy helped. They were absolutely fantastic. Jenny at the bar was also very knowledgeable. I went to Loch Fyne Gunwharf way back in September for my Mum’s birthday and the service again was amazing and my mum was delighted. It was fairly soon after lockdown lifted and the team made us feel very comfortable. Well done to the whole team, I will definitely be coming back!
Poor experience of Loch Fyne Ascot!
We were taken to lunch by a dear friend. On arrival at Loch Fyne Ascot we were warmly greeted and shown to our table. A waiter came and introduced himself and gave us our menus. We explained at that point we had a voucher for 25% off, which he acknowledged. We placed our drinks order and then our food order. My wife and I had Mussels and our friend had a prawn cocktail. The food arrived and the prawn cocktail was very disappointing, just a handful of lettuce with some prawns tossed on top with a spoonful of Marie Rose sauce. Pretty poor! The mussels were ok but nothing to write home about and some of them were a little slimy.
We ordered our main course and my wife had Fish Pie which she said was lovely, while my friend and I ordered Ribeye steak. He wanted his cooked medium and I wanted medium rare. When the steaks arrived after a mouthful or two of mine it was evident that my steak was almost blue, hardly touched by the heat and my friends medium was more medium rare. I called the waiter and made a small complaint without sending the steaks back. We didn’t want to have wait even more time for our food. I just asked if he would pass on some constructive criticism to the chef, who certainly needs to understand how to cook steak.
We had desert and coffees then asked for the bill. The waiter brought the bill and said I’ve taken 25% off the bill because of the steaks not being cooked correctly. I then questioned the waiter and said have you taken our 25% off for the voucher? He replied “I didn’t know you had a voucher” and continued to take the card for payment. I told him he knew that we had a voucher because he acknowledged this when we first sat down.
Sadly he didn’t want to give any further discount for the poorly cooked steaks and stuck at the 25% that he claimed was for the steaks. I commented that he had conned us by making us think he was doing something favourable for the steaks. Nothing further was taken off the bill so we left, without leaving a tip.
Sadly for Loch Fyne this has affected my opinion of their company and their staff and I will not be returning. Unfortunately Loch Fyne probably don’t even give a damn!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








