LL Medico always gets my orders correct, they are very prompt in filling my orders and getting them sent out very quickly. I also love their free shipping. Anytime I ever called and spoke with a LL... Mehr ansehen
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Das sagen Bewerter
LL Medico has consistently delivered reasonably priced, top notch products to my doorstep in a timely manner for better than 5+ years. This company is ultra reliable
LL Medico is a good reliable company. I recently didn't get a delivery due to a shipper bringing it to the wrong address. LL Medico re-sent the order, and I received it with no problems. Their cust... Mehr ansehen
We received someone else’s order instead of the order that we placed. And then when I reached out to customer service, I don’t think that it was expeditiously taken care of. I thought the proper way t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
LL Medico has been supplying incontinence and personal healthcare products to customers for over 30 years since its founding in 1993. Based in Ambler, Pennsylvania, this small, family-owned retail business has established itself as a leading online supplier of home healthcare and medical products. We specialize in a wide range of products including adult diapers, catheters, wheelchairs, pads, mattress covers, mobility aids, and more. Shopping our online catalog offers discretion and protection that customers will not find shopping in a store, with fast 1-3 day shipping on every order. LL Medico is BBB accredited and was recognized as an Inc. 5000 honoree in 2023, demonstrating significant growth and business excellence. We pride ourselves on offering high-quality healthcare products at affordable prices while maintaining exceptional customer service. Our continuously updated, hassle-free, secure online store is always open, seven days a week, providing convenient access to essential healthcare supplies with the dignity and privacy customers deserve.
Kontaktinformationen
200 West Butler Pike, Box 3334, 19002, Ambler, Vereinigte Staaten
- 855-422-4556
- support@llmedico.com
- llmedico.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 72 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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It was good
It was good. However unless I didn't see it in the cart area, is it possible to put an icon for 'shop more,' even if an item was already selected in the cart?
LL Medico has been and will always be…
LL Medico has been and will always be my favorite place to buy diapers. They are super friendly, knowledgeable, and respectful! The diapers I wear are usually always in stock and reasonably priced. If I could change (lol) one thing it would be don’t use DHL for shipping! I am a life long customer!!
Great family-owned business
This family owned company does just what it advertises!! Also, they have better prices than on Amazon. The discounts are good and cash back pretty much takes care of the sales tax. Delivered on time and good customer service!
Your products are great but delivery…
Your products are great but delivery time seems to take a while. Today is 9/7. Waiting on order placed on 9/2 and delivery is to be 9/9.
Unfortunately I ended up with the wrong…
Unfortunately I ended up with the wrong product and even the wrong size. Consumer service was vague inconsistent and offered no compensation. Though I do get the privilege of bringing these giant packages to fed ex. Never had an issue with these guys until now. (Yes, they did send the package the next day after I e mailed them to let them know I still needed my original items). Not because they were prompt.
This was their response and what you're dealing with:
Hello,
We've closed your account. Any future order attempt will be declined at checkout.
For the record: we shipped the wrong size, and we shipped the correct items the day after you contacted us. We're comfortable with how that was handled, and we've decided we're not the right supplier for you.
Regards,
Alex Jensen

Antwort von LL Medico
You are always quick and accurate with…
You are always quick and accurate with my orders.
Love having spoken to a real person…
Love having spoken to a real person when I made my order, have done it on line but had a question so when I called with it and after it was answered I asked if i could give her my order. Twas nice !
Excellent service
Fast delivery and service
Fast delivery. Great pricing and product. Great fast reorder. Friendly service.
Best supplier that I deal with!
Fast service and shipping. I couldn't ask for a better experience than the one I receive when I deal with LLMedico. I wish all my supply purchases went this smoothly.
Great product at good prices
Great product at good prices. Shipping is always fast as advertised. Just a great company to do business with
The products and service are all great.
i am so happy with the products and…
i am so happy with the products and customer service so far. Everything has worked well and been shipped quickly. Very nice staff who recognized i had a duplicate order and called me to rectify it rather than just sending it...Very much appreciated. Good People
MY RETURN SATISFACTION
RETURNS: The Euroflex pants I received appeared very, very small so I did NOT (very important), NOT open the package and asked for return instructions. [I have long acknowledged the very reasonable standard IC policy of "you open it, you own it".] I got an IMMEDIATE and cordial reply with instructions. B/C of (another) bladder surgery I could not mail back item for several weeks, but that was O.K.
QUICK SHIPPING; good products; compassionate service mark this company. The "industry" leader for REASONABLE COST adult "medical/plain white" disposables is "BetterDry". Yes, the tapes are...less than ideal, and the risk of clumping requires caution in the "fluffing" of the diapers, but at less than $1.60/unit [YMMV], it's an infinitely better option than "designer" colorful variants costing as much or more than $8 EACH.
BetterDry Diapers ordered arrived on time
BetterDry Diapers ordered arrived in three days as advertised. The product works great and no competitor beats their prices with or without the auto-ship discount. Their website is easy to use. They are the best company I have used for my incontinence needs.
A few things went wrong with this…
A few things went wrong with this particular order
First, I ordered on a Wednesday and then started getting conflicting emails regarding the expected delivery. I could dig those out but I think you were likely copied on them. Your site says delivery should take one to three days when it actually took five days for the first box and six for the second. I had to do some scrambling to find supplies at a local pharmacy to tide me over until the delivery.
One email said the shipment was misdirected to a facility in Wisconsin and would not arrive until the following Wednesday.
Was very happy when the packages finally arrived so that I had a reliable supply.
I've always appreciated Better Dry and Crinklez products being reasonably priced and good quality.
However, the first diaper ended up splitting in the middle and a few others i had trouble with the tapes sticking properly. Made it through the first package with five diapers having tape sticking problems. Hoping the rest work well.
I love to support smaller, independent companies like your and fully intend to continue ordering from you. I just want you to be aware of these three issues
Anyhow, best to all of you!
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