Really easy to access the app and book an appointment on the same day. A lovely GP called in the timeslot given. I was given time to talk and absolutely felt heard. After the appointment I quickly rec... Mehr ansehen
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Das sagen Bewerter
A good backup service for the local surgery Use it for any small problem as you get help immediately or your referred to your surgery
I went online to make an appointment for an insect bite which had made my arm swell and go red and very hot and painful. I had attached a photo as requested. An appointment with a doctor was made fo... Mehr ansehen
Livi is always my go-to when I know that I don’t need a face to face appointment. Brilliant service…the system allows you to book an appointment at a time convenient to you & the app is so easy to use... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.
Kontaktinformationen
Capital Tower, 91 Waterloo Road, SE1 8RT, London, Vereinigtes Königreich
- 02038703029
- support@livi.co.uk
- livi.co.uk
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Das haben sich andere Leute angesehen
Private and at a scheduled time
The appointments are on time. feel listened to without having to sit in a waiting room when unwell or distressed .
I needed to see a Doctor urgently
I needed to see a Doctor urgently. I booked with LIVI and the Doctor called me and we could not communicate clearly and he called again and we were clear. He sent me straight to A&E and was helped. Welcome Doc
Ce site est une arnaque
Ce site est une arnaque : il vous font attendre de 19 h à 24 h , disant que le praticien est occupe , de patienter et en fait personne ne vous contacte jamais ! Ća tourne en boucle jusqu à ce que fatigué vous annuliez la demande de consultation : en fait ils n ont aucun praticien sur leur listing et vous perdez votre temps et votre douleur surtout s accentue !
I'm now at week 6 of daily attempts to…
I'm now at week 6 of daily attempts to book am appointment for high blood pressure.
A shambolic system designed but failing, to prop up a shambolic nhs system.
The country is screwed if this is the level of access we now have to GP services.
Absolutely disgusting.
I have used Livi several times
I have used Livi several times. So this time it was for advice regarding a recurring condition. Very helpful and good advice. I would definitely recommend. If they think you need face to face, bloods etc they will recommend that and refer you to your GP.
Great service
Great service. Got a call the following day on a BH Monday. Problem diagnosed and i was able to pick up a prescription the next day from my nearest Pharmacy.
Very good
Very good , saved me a trip , and it was on time , if your not feeling well , why go out? Little disappointed the appointment wasn't sooner? But that's being picky , as if I booked through my surgery , it would of been over a week, before I saw anyone. It's the 2nd time I have used it , works great.
Simple booking process and good…
Simple booking process and good communication.
A GP that listens and gives advice.
No prescription due to IT issues at GP surgery
My GP had not been able to send a prescription to chemists as their IT system was down in the morning when I turned up at 9:10am for an emergency GP appointment after spending 4 hours at A&E that had an estimated 11nhour wait. I was aware that I needed the drug by the end of that same day so I went to my chemists around 4pm and asked if the GP surgery has been able to send it across. There was nothing. So I rang the surgery. The admin lady was great and said she'd put an urgent screen message out for any GP to prescribe the meds and I was to wait at the chemists and keep checking (chemists were closing at 5:30pm) at 5pm there was nothing from GP. So i found the LIVI app on my phone and made a GP appt immediately and withing 5 minutes I was speaking to Dr Li. She had all my notes inc my aborted trip to A&E at 4am and then going directly to the GP surgery for an emergency GP appointment. Dr Li via the LIVI app was thorough and understood the situation, she asked me to show her various things I could and couldn't do with my arm and hand and asked all the diagnostic questions to ascertain that it was indeed acute nerve pain. She prescribed me the codeine & paracetamol combo I needed and also Amitriptyline so I could get some sleep as it was intermittently eliciting excruciating pain over night. So within minutes the LIVI prescription was sent to the chemists I was waiting in and I got the drugs I needed. This service was amazing. It basically made my life that bit easier to deal with ! Thank you Dr Cheung Li and LIVI and also my GP surgery Shirley Health Partnership because without my ability to get a GP appt that morning I would have been waiting in A&E for 11 hours until I'd have seen a doctor.
I used the Livi app and got a video…
I used the Livi app and got a video appointment for the following day. The doctor was very helpful with her advice and put on the system at my surgery I needed to see a doctor asap and got an appointment later thar day.
Game changer
Easy to book an appointment and great service from the practitioner
Once again an excellent service
Once again an excellent service. Run a little late but kept informed all the way. Dr was very through and ordered several extra tests as well. Easier to arrange than getting an appointment at my local surgery.
The app was very good
The app was very good, the service is superb. Dr. called me in the designated time window and she was superb. She arranged a blood test and also arranged for medication to be sorted out. Can’t fault the Livi service at all. Thank you Livi.
Had a really good consultation with one…
Had a really good consultation with one of the doctors yesterday got the information that I needed. Got the help that I needed. I find this a great service to use and can always get an appointment when you need one
Paying for a service worse than the NHS
Paying for a service worse than the NHS. Based on the Vitality GP APP (which Livi runs) I suspect they are using cast off NHS tech. Hours of trying to speak to GP and just get messages telling me my internet is the problem (speed test say I have over 200MB and robust connection). The APP and website just take you in circles asking you to login to each other
Was perfect
Was perfect, easy to use and very simple
Super efficient service
Used LIVI now a few times, well worth it, GPs are great, super efficient service.
Very quick and excellent sevice
Well-worth using Livi as a first port of call.
My appointment was only about 5 minutes late, and I received a notification and apology from Livi in the meantime. The doctor I spoke to was very pleasant, she listened carefully, asked relevant questions, and gave me a diagnosis. A prescription was issued straight away, and I felt the whole experience had been positive.
I would recommend anyone to use Livi first, instead of trying to access their own GP, because you get a quicker appointment, and also you do not have to risk picking-up additional germs etc. from confined waiting-rooms. Plus, you don't spread your own germs!
Excellent service
My GP practice seems to not deal with anything anymore other than online which in turn gets you to go somewhere else online & on this occasion it was to Livi. It was an extremely positive experience. The GP was dead on time, really listened to me & at no point made me feel hurried. I was very happy with the suggested treatment of blood tests & will be following up with me when the results come in. Needless to say I’m now waiting for my actual GP practice to offer me an appointment. Won’t be holding my breath!
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