I recently put in a claim for our cat's vet bill. The whole process was smooth, the communication with the company was faultless and my claim all went through within 2 weeks. I would definitely cho... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Mehr ansehen
Unternehmen hat geantwortet
I discovered my dog wasn't insured for a full year when I contacted Lifetime about not receiving my renewal invite. Apparently there was an 'IT issue' which meant that it did not auto-renew & I receiv... Mehr ansehen
Unternehmen hat geantwortet
Really friendly and knowledgeable of the product. Didn't rush anything and was happy to go over items again when necessary . Good price for what is promised. (Of course like any insurance, test will b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Kontaktinformationen
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Vereinigtes Königreich
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Hervorragend
1261 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Prices
Happy with the company and the price, I had to do a lower premium but happy with pricings
8. Mai 2026
Antwort von Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear you’re happy with the company and pricing options available. Thank you for choosing us to protect your pet 😊
Everything appeared straightforward and…helpful
Everything appeared straightforward and all the information needed was very clear and easy to comprehend also helpful in answering my queries
4. Mai 2026
Antwort von Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear our team were helpful in answering your queries and supporting you through the process. Thank you for choosing us to protect your pet 😊
Antwort von Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear you’re happy with our service. Thank you for choosing us to protect your pet 😊
Straightforward and enough options on…
Straightforward and enough options on line. Easy to set up payments
5. Mai 2026
Antwort von Lifetime Pet Cover
Thank you for your feedback! We’re pleased to hear you found the process straightforward and easy to set up payments. Thank you for choosing us to protect your pet 😊
Hugely expensive of course
Hugely expensive of course, all pet insurance is, haven’t made a claim and it goes up each year so cannot rate them on their service for claims. BUT charged me £25 to change my policy information from non-neutered to neutered. I was simply updating the information to ensure it was up to date and I think this is ridiculous.
5. Mai 2026
Antwort von Lifetime Pet Cover
Thank you for your feedback Sue. Although premiums can change because of a customer’s or pet’s details being updated (such as a change of address or a pet’s neutered status), we have never charged a £25 fee to customers to make changes like this.
We’d like to understand more about your experience and investigate further, so please contact us on 020 3750 0022 (lines are open 9am – 5pm Monday – Friday).
Very quick and reasonably priced
2. Mai 2026
Antwort von Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear you found the process quick and the pricing reasonable. Thank you for choosing us to protect your pet 😊
Antwort von Lifetime Pet Cover
Thank you for your feedback! We’re pleased to hear you found our cover great value. Thank you for choosing us to protect your pet 😊
Very clear and easy to understand when…
Very clear and easy to understand when setting up policy...price was excellent whether price goes up alot higher after a year will wait and see...Hoping this company will be good if ever I need to make a claim !
1. Mai 2026
Antwort von Lifetime Pet Cover
Thank you for your feedback! We’re delighted to hear that you found setting up your policy clear and easy to understand and that you were happy with the price offered. We appreciate your comments and hope that, should you ever need to make a claim, you continue to have a positive experience with us. Thank you for choosing us to protect your pet 😊
Very straightforward and clear
26. April 2026
Antwort von Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear that you found the process very straightforward and clear. Thank you for choosing us to protect your pet 😊
Antwort von Lifetime Pet Cover
Thank you for your feedback Maureen. It is great to hear you found everything quick and easy to complete. We appreciate you choosing us to protect your pet.
Antwort von Lifetime Pet Cover
Hi Clare, thank you for choosing us and for your feedback. We are glad to hear you found the website straightforward to use and the pricing good value 😊
Antwort von Lifetime Pet Cover
Hi Dean, thank you for your feedback😊It is great to hear you found it easy to set up your policy and are happy with the price. Thank you for choosing us to protect your pet.
Antwort von Lifetime Pet Cover
Thank you for your feedback. We are glad to hear you found the website simple to navigate and that you were happy with the price. Thank you for choosing us to protect your pet!
Antwort von Lifetime Pet Cover
Thank you for your feedback Phil 😊We are really pleased to hear you found our website easy to use, clear, and logical. Thank you for choosing us to protect your pet.
The lady I spoke to was extremely…
The lady I spoke to was extremely efficient and polite and helpful
22. April 2026
Antwort von Lifetime Pet Cover
Hi Lydia, thank you for your kind feedback! We are really pleased to hear that our team member was efficient, polite, and helpful. We appreciate you taking the time to share your experience.
Antwort von Lifetime Pet Cover
Thank you for your feedback. We are delighted to hear you found the website easy to navigate and the information clear and concise. It’s great to know you were also happy with the price. We really appreciate you choosing us to protect your pet!
Straight forward process easy to choose…
Straight forward process easy to choose cover included need and at a very good price far cheaper than my previous policy ,will recommend to friends for sure
21. April 2026
Antwort von Lifetime Pet Cover
Hi Janet, thank you for your feedback! We are really pleased to hear you found the process straightforward and were able to choose the right cover easily. It is great to know you’re happy with the price compared to your previous policy and we really appreciate your recommendation to friends. Thank you for choosing us 😊
Antwort von Lifetime Pet Cover
Thank you for your feedback 😊 It is great to hear everything was quick and easy to do. We appreciate you choosing us to protect your pet.
Antwort von Lifetime Pet Cover
Hi Patrick, thank you for your feedback and for taking the time to share your experience. We are really pleased to hear your claim was processed and paid quickly, and that you found the service helpful 😊
The call centre was excellent Tom…
The call centre was excellent Tom sorted my pet insurance out as I couldn't manage with online. Went through policy with me also sending postal copy ad well as online for ease of reading. Would recommend and very good price covering all my dogs needs
17. April 2026
Antwort von Lifetime Pet Cover
Hi Christina, thank you so much for your kind feedback! We are delighted to hear that Tom was able to support you over the phone and guide you through your policy so clearly. It’s great to know he arranged everything in a way that suited you, including sending a postal copy for ease of reading, and that you’re happy with both the cover and the price. We really appreciate your recommendation and thank you for choosing us to protect your dog.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.