I recently put in a claim for our cat's vet bill. The whole process was smooth, the communication with the company was faultless and my claim all went through within 2 weeks. I would definitely cho... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Mehr ansehen
Unternehmen hat geantwortet
I discovered my dog wasn't insured for a full year when I contacted Lifetime about not receiving my renewal invite. Apparently there was an 'IT issue' which meant that it did not auto-renew & I receiv... Mehr ansehen
Unternehmen hat geantwortet
Really friendly and knowledgeable of the product. Didn't rush anything and was happy to go over items again when necessary . Good price for what is promised. (Of course like any insurance, test will b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Kontaktinformationen
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Vereinigtes Königreich
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Hervorragend
1261 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The gentleman I spoke to was very…
The gentleman I spoke to was very helpful and pleasant .
23. Juli 2026
Antwort von Lifetime Pet Cover
We really appreciate your lovely review, we will pass your comments onto our agent :)
Easy to purchase
19. Juli 2026
Antwort von Lifetime Pet Cover
We are glad you found your policy easy to purchase, thank you for your kind review!
Good start .. time will tell..
Good to set up untill I got to dd details I put mine in then the page disappeared so didn't know if it had been set up or not. But price was good I hope they stand up to the good reviews it has .. only time will tell... wts..
20. Juli 2026
Antwort von Lifetime Pet Cover
Thank you for your review. we are pleased to see, you called through to us and one of our agents were able to assist you.
Filled out policy details and tried to…
Filled out policy details and tried to set up direct debit but it didn't complete, just whirred round and round.....
20. Juli 2026
Antwort von Lifetime Pet Cover
Thank you for informing us of the technical error you had when taking out a policy with us, we are looking into the situation. Should you ever need any assistance, you can contact us on 02037500022 or email us using hello@lifetimepetcover.co.uk
Antwort von Lifetime Pet Cover
Thank you for your review, we are very pleased to hear our lovely staff were able to help you with your query.
Antwort von Lifetime Pet Cover
Thank you for your review, we are glad to hear you are happy with the price of your policy and you found our new policy journey easy :)
Antwort von Lifetime Pet Cover
we're so pleased you found our policies and prices competitive, thank you for your review!
Antwort von Lifetime Pet Cover
Thank you for your review! We're glad you found our service easy to set up and use online. We appreciate your feedback and are always looking for ways to improve. If there's anything that kept your experience from being a 5-star one, we'd love to hear your thoughts so we can make things even better.
Antwort von Lifetime Pet Cover
Thank you for your review, its great to hear that it was easy to set up your policy for Poppy and you are happy with the price
Antwort von Lifetime Pet Cover
Thank you for your review, we are glad you found our service to be helpful and sufficient, our customer service team will be very pleased to hear this!
I spoke to a lovely gentleman Ryley who…
I spoke to a lovely gentleman Ryley who answered and helped me set up my Dog insurance as i been paying with another company where i was paying so much and was not adequate he was one of the most helpful person and now she is covered if we ever need to claim
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lifetime Pet Cover
Thank you for your review, we will pass your lovely comments onto Ryley! :)
Very helpful customer service on the phone
I found the customer service by the person I spoke to on the phone, to be very helpful and polite. After I was struggling to complete the transaction on the internet.
15. Juli 2026
Antwort von Lifetime Pet Cover
Thank you for your review, our agent will be very pleased to hear about your review
Very pleased
Very pleased. I spoke to a very helpful young gentleman over the phone who explained everything very well , answered all my questions and sorted a problem that had occurred trying to get their insurance through à comparaison website.
14. Juli 2026
Antwort von Lifetime Pet Cover
We are so pleased to hear you had such a positive experience, we will pass your kind words onto our agent, thank you for your review!
Confused!
After adding all the information required I was asked to complete my banking details. After I did that I was quickly sent to another page that stated 'Payment Please continue to our payment provider to purchase your policy.' I don't even know what that means or even if the policy and standing order have been set up. Who is 'our payment provider'? There are no links to 'our payment provider'!
13. Juli 2026
Antwort von Lifetime Pet Cover
Thank you for your feedback, and we're sorry for the confusion you experienced during the application process.
We understand how unclear that message must have been, especially after you'd already entered your banking details. The reference to "our payment provider" should have been clearer, and we appreciate you highlighting this.
We can confirm we have a live policy for your pet and policy documents have been sent, if you need any further support please do not hesitate to contact our customer service team on 02037500022 or email at hello@lifetimepetcover.co.uk
Very polite and friendly chap this am…
Very polite and friendly chap this am felt with my issue quickly would recommend .
13. Juli 2026
Antwort von Lifetime Pet Cover
Thank you for your kind review, we will feed this back to our agent :)
Found you on web site you was cheaper…
Found you on web site you was cheaper then my last pet insurance
8. Juli 2026
Antwort von Lifetime Pet Cover
Good afternoon, thank you for your feedback. We are glad you had found our prices to be competitive and welcome you to lifetime pet cover 😊
So far so good
8. Juli 2026
Antwort von Lifetime Pet Cover
Good afternoon, We're pleased to hear everything is going well so far. We appreciate you choosing to insure your pet with us.
Easy to use at a fair price
10. Juli 2026
Antwort von Lifetime Pet Cover
Good afternoon, thank you for your kind feedback! We're so pleased to hear you found the process easy and our prices fair. We really appreciate your support 😊
I phoned to get a quote and everything…
I phoned to get a quote and everything was explained clearly to me without any pressure to purchase the policy.I thought the price was competitive and the service very good ,it made it a pleasant experience.
10. Juli 2026
Antwort von Lifetime Pet Cover
Thank you for taking the time to share your experience. We're delighted to hear that our team explained everything clearly and made the process straightforward, without any pressure. It's great to know you found our prices competitive and our service very good. We really appreciate your feedback and are pleased we could make arranging your policy such a pleasant experience.
Antwort von Lifetime Pet Cover
Hi Thank you for your feedback! We're glad to hear you found it easy to arrange through Compare the Market and that you felt it offered good value. We really appreciate you taking the time to share your experience!😊
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.