Wouldn’t order again. I ordered a memorial stone for my sisters dog who sadly passed. Delivery said 2-4 days which would have been better timing, as the dog was still with us at point of ordering, It... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Wouldn’t order again. I ordered a memorial stone for my sisters dog who sadly passed. Delivery said 2-4 days which would have been better timing, as the dog was still with us at point of ordering, It... Mehr ansehen
Unternehmen hat geantwortet
I ordered a personalised book for a christening and it said it would arrive within 2-3 days. This turned into 8 days to arrive and once it did, I’m very disappointed with the quality of the book. The... Mehr ansehen
Unternehmen hat geantwortet
Ordered engraved flower pot with saucer for an80th birthday gift, found it easy to order and pay, and within a couple of days had shipping confirmation. Received by Royal Mail 3 days later, just as I... Mehr ansehen
Unternehmen hat geantwortet
I ordered a personalised baptism book from Letterfest and honestly it’s perfect. The quality is beautiful and you can really tell a lot of care and attention to detail has gone into it – such a spec... Mehr ansehen
Unternehmen hat geantwortet
At Letterfest, we craft one-of-a-kind treasures, including bespoke illustrations, personalised children's books, beautifully engraved stones and terracotta, unique cards and stationery, and an array of other handmade gifts. Our attention to detail and commitment to quality ensure that every item is a work of art, guaranteed to delight both the giver and receiver. Come explore our collection and discover the perfect gift to create lasting memories.
Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Purchased a personalised pot last week which arrived quickly and very satisfied with personalisation. However spotted identical pot in Nottcutts garden centre for £6.99 which means I have been charged £25.01 for the engraving which seems very steep. P&P price was extra. Feel a bit ripped off! I wrongly assumed pots were bespoke to Letterfest

Antwort von Letterfest
I am vey happy with my final product. The customer service team was efficient. They responded quickly and readily made adjustments. Their communication made me feel valued as a customer. All communication was through e-mail and I still had personalized care.

Antwort von Letterfest
The customer service team was very responsive and the turnaround time was super quick. The price was also reasonable for a custom piece, and it turned out great. We will order again if we ever need a similar art piece!

Antwort von Letterfest
Loved the painting and the service! Such a great gift idea.

Antwort von Letterfest
I ordered a personalized gift from Letterfest and was impressed with the quality and attention to detail. Despite some minor issues with ordering, the team was quick to resolve it and the delivery exceeded expectations. Lovely product with thoughtful designs. Overall, a reliable service that I’d recommend, though there’s room for improvement.
Spent over £100 on a hand sketched water coloured mothers day gift.
The "glass" in the frame was plastic and scuffed.
The paper off center leaving a line down one side.
And more importantly, the image has very clearly been printed, with an often crude thick pencil outlining that leaves gaps between the colour and the outline.
You can see the stepping in the printed outlines in certain parts of the image, the more I look at it the more I suspect it might not even be properly water coloured.
It's definitely getting passed through some sort of software/AI filtering to achieve most of the detail within the picture.
Mother's Day gift ruined!
AVOID!!!!!!!

Antwort von Letterfest
The selection is outstanding but what really shines is their customer service. I bought a stone in memory of a friend’s dog who passed. Although the company does not have the option to enclose a gift card at this time their customer service representative, Lily was fantastic. She offered to send an email with a gift message, followed up on the correct day and sent me an email to let me know that the email was sent to my friend. Just fantastic!

Antwort von Letterfest
Letterfest has great communication, answered every question quickly and was able to make magic happen with our request!

Antwort von Letterfest
Received my 70th personalised pot before delivery date! It’s a perfect present - lovely size and beautifully done!

Antwort von Letterfest
Absolutely brilliant!
Can't rate Letterfest highly enough!
Thank you for turning a special family photo into a beautiful piece of artwork that we all love...the detail is fantastic, as is the quality and customer service
Highly recommend!!

Antwort von Letterfest
Wish I had read reviews first!
Definitely not hand drawn! I ordered a hand drawn sketch for my mum and dad’s 50th wedding anniversary of the church they got married at. It arrived today, it is a print that has been done on some kind of computer software like pro-create by the looks of it, I feel absolutely scammed that I have paid £50 for something I could of done at home on my computer! It has glue stuck above the mount on the picture and it’s lifting away at the top! I am too embarrassed to give them this as a gift, it will just been getting scraped! It’s such poor quality! I am so disappointed. Wish you could add photos to reviews. I have emailed them to express my disappointment

Antwort von Letterfest
Thank you so much for this amazing book. I was worried because I couldn’t read it before placing the order and it’s perfect. Perfect quality and it’s such a cute little story. My husband will cry happy tears when he reads this. I love this so much. Thank you

Antwort von Letterfest
Beautiful book, which was delivered very promptly after I placed my order. I had to make a slight amendment just after placing my order and this was accommodated no problem.
Delighted with my order and would highly recommend.

Antwort von Letterfest
This is an amazing company, that not only does beautiful work, but is available immediately to discuss any and all issues and rectifies such issues immediately no matter how many times you need changes. My recipients absolutely loved the beautifully framed, outstanding portrait of their first home!

Antwort von Letterfest
Easy ordering, fast delivery and a wonderful wedding venue picture.

Antwort von Letterfest
I ordered a pot on Saturday evening. It arrived today (Wednesday) and I am so pleased with the very prompt service and the look of the pot. Ideal birthday present and arrived in plenty of time.

Antwort von Letterfest
I've used Letterfest several times. I've always had great service. They produce beautiful gifts for special people for special occasions.

Antwort von Letterfest
Ordered a engraved stone for my friend who had to put her dog to sleep on Monday. Paid £5.00 for gift bag. Item came quickly enough, however it was only in a padded envelope!! The stone itself it not worth the £39 I paid. Can hardly see. The lettering. Contacted Letterfest. No offer to replace or fix problem. So byuer beware..read reviews before purchase if you don't want to be disappointed.

Antwort von Letterfest
I received my artwork today
I complained about the delay time
In getting it completed and delivered to me.
I now know why it took so long.
The Portrait i og my house is absolutely beautiful !!!
Captured all of the details of my property
And my home perfectly
The captions and framing were also
Perfect!
I surprised my wife with it for her
Birthday and she is very 😊
She hung it in our foyer/ entrance
For everyone to see
GO GET YOURS!!
GREAT COMPANY!

Antwort von Letterfest
We recently used Letterfest to order a serious of bespoke prints - the speed and ease of service from the entire team but Trina especially has been top notch - couldn't recommend highly enough! Thank you

Antwort von Letterfest
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.