I submitted a request for refund on two orders of Super Green powder affected by the Salmonella contamination recall in January. Three months later, I am still waiting for my refund. I contacted Livei... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I truly appreciated a quick and honest response from the company after reaching out regarding my late shipment. The company immediately reordered and sent my product; it took only 4 days. Initially... Mehr ansehen
Live It Up recalled their Super Greens product in January. Customers were advised to discard the purchased product and apply for a refund. Three months later, I have still received no refund for the... Mehr ansehen
A company is only as good as its customer service. With that in mind, avoid Live it Up. I was contacted about the salmonella issue with their powders and had two bags that fell under the recall... Mehr ansehen
Hat 36 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
I received a recall notice for a recent…
I received a recall notice for a recent order of the greens about 2 months ago. I asked for a new shipment and then was informed that it was going to take months before that product was going to be available again. I then asked for a refund and have sent several emails and every time I get the same response as before, telling me they're still working on it. I do not feel confident that they're actually going to send up refunds and this is ridiculous! I told them in my last response that they need to fix this ASAP or I would be writing a negative review and got the same canned response.
Love Live It Up Super Greens…
I understand there was a recall….stuff happens. Live It Up is fixing the issue. I absolutely LOVE the flavor of the super greens. I have been ordering for a few years now. My labs have been great combined with eating right and exercising. I’m interested in trying the beet root powder!
No Recall Refund Received!
Like many other who have written here, my Live it Up Super Green, Net WT 8.5 oz (240g) UPC 8600-13190804 purchased on 1/1/26 was recalled by the seller on 1/15/26 in coordination with the FDA and CDC indicating potential Salmonella* contamination. I submitted the required Customer Recall Form on 1/16/26 and indicated I did not want a replacement or seller credit for future purchase. I requested a refund. Never received one. Contacted PayPal's Resolution Center & filed a dispute, providing all documentation including photos of the product. Just learned today that "We have reviewed this transaction(s) and are denying your case(s). This decision was made because if an item is materially similar to the seller's description, we do not consider it to be significantly not as described." Just got off phone with PayPal and was told their policy is they can't refund food products even if they are contaminated. How illogical is that? Will never purchase Live it Up products or any products from their distributor Superfoods! Their failure to properly oversee production that may result in dangereous health consequences and then not refund the buyer is unethical & unacceptable!
Tastes great and I think it helps with…
Tastes great and I think it helps with rehydration
super greens bag with salmonella
Recieved my super greens bag. A week late a email saying my batch had salmonella. I filled out there firm and requested s refund 2 months later still getting a run around from support.
They recalled the product in January
They recalled the product in January. I filled out the recall information to get a credit. They sent me an email saying they received it and would credit me. No credit. Sent 2 more emails asking where the credit is. No answer. Really poor customer service. Don’t buy their products.
Hydrating + natural sweeteners!
So glad I found this product! Been looking for something hydrating with natural flavors and no added sweetener, and it still tastes great!
Ripped us off with a discount.
Poor customer Service.
Poor customer Service.
After their product was recalled for salmonella I filled out all the paperwork and asked for a refund. It has been almost 2 MONTHS and I have yet to receive anything. I have reached out multiple times and every time I have received the same blanket response. It is very disappointing!
Great taste and salt/sweet levels
The taste and mouthfeel are better than I expected and I think that the salt and sweetness levels are perfect (meaning not too much of either one)!
GET A PHONE NUMBER
Live It Up somehow has only 5 Star reviews on their site and does not allow bad reviews.....Still not provided a phone number to be able to actually speak to a PERSON and not a BOT.....all responses are AI generated and never address the Scam that they are doing to people...BTW...Glad I never used their dangerous product and suffered the Salmonella poisoning from their so-called healthy green powder...Just an important bit of advice: Never do business with a company that does not allow actual phone contact....They deserve negative stars!!!!
Some days it has a good effect and some…
Some days it has a good effect and some days not. I didn’t know you would be sending me more. I received today and I don’t want it. Please let me know how I return it.
Fantastic flavor at a good price and…
Fantastic flavor at a good price and quick shipping
Never refunded after recall
I had 2 orders for Live it Up Super Greens. Both bags were recalled for Salmonella. I filled out and sent all the required pictures of my bags and still have not received a refund.
No weird aftertaste!
The taste is great and there’s no weird aftertaste. I’m really sensitive to the taste of sugar alternatives and this still is great!
Recall/Bad customer service
Similar to others, I submitted for a refund within days after getting a recall email. I've reached out to them several times but get the same "due to high volume of emails and inquires.... blah, blah" Thought this was just going to me an easy process and I'd continue using the product. Now I've cancelled my subscription and went elsewhere.
Love the flavor
Just enough while not being overpowering
Does not reply in a timely manner during this serious issue
I submitted all the required info for the refund in the first day of the recall notification. It has now been over 4 weeks with no response other than blanket emails excusing why they haven't responded. In one month, they should have processed day one requests and beyond.
Predatory company buyer beware
Company autoenrolled me in a subscription and charged me when I just did a single order to try their product. I reached out to cancel when they sent me an order confirmation. And hour after the confirmation email they shipped, they ignored my cancellation emailfor 3 days, and then said since I didnt cancel 24 hours prior to shipment. Predatory.

Antwort von Letsliveitup
LIVEITUP SUPER GREENS CAUSES SALMONELLA…
LIVEITUP SUPER GREENS CAUSES SALMONELLA AND EVEN THOUGH THEIR WAS A RECALL AND I HAVE PROVIDED ALL LOT NUMBERS AND Expiration dates the company is not professional whatsoever. I finally sent them an email saying they have until February 28, 2026 to refund immediately for three bags...................A company that is very questionable at best. Donna Wormser

Antwort von Letsliveitup
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