Recently rented a house with Leaders, from the viewing till the signing tenancy agreement everything went smooth. Staff is very supportive. Would recommend to everyone
Standort
Standort wechselnSwan Hall 255-259 Victoria Avenue, SS2 6NE Southend-on-Sea, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had an amazing experience working with Sophia Stanford throughout my property search. She went above and beyond to help me secure my new home, showing genuine care, patience, and professionalism... Mehr ansehen
Unternehmen hat geantwortet
We have been landlords with Leaders for many years and would definitely recommend them. Of recent Regan Obourne especially has been a great help to us, she's very polite and professional and is straig... Mehr ansehen
We were let down the day before we were due to move out of our previous accommodation by a landlord who no longer wanted to let their property. Leaders sorted this for us and quickly moved our referen... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Leaders - Southend-on-Sea
Vom Unternehmen geschrieben
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Vom Unternehmen geschrieben

- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktinformationen
Swan Hall 255-259 Victoria Avenue, SS2 6NE, Southend-on-Sea, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Was stung last summer by these cowboys
Was stung last summer by these cowboys. Had a sale agreed with a seller. Then leaders directed me to an external solicitors even though I already had one in place who then charged me £55 to do a credit check which i Iater found out I didn't even need to do When i stated to the solicitors i wasnt interested they then got shirty with me. Which then caused me to pull out of the sale. I'm now house hunting again and seeing a lot of properties I'm interested in from leaders but refuse to buy any listed with them now.

Antwort von Leaders - Southend-on-Sea
AVOID Terrible experience using the…
AVOID Terrible experience using the Southend office, I am a landlord and currently trying to move my business elsewhere and experiencing the same poor service I have experienced throughout using them - would not recommend
I never write reviews on anything
I never write reviews on anything. ( Bad for my Uber)!!! But this estate agent is by far the best. I have bought and sold houses for years and never trusted at the end because of being had over by them. Gullible, absolutely yes!
But these guys I’ve sold and rented with the Southend on sea branch and dealt with David and Joanne. They are the best, honest most dependable I’ve come across. I cannot thank them enough for being upstanding and trustworthy. You will not get better guys anyone who takes the time to read this. They really are the best and go above and beyond their job description. Recommend in a heart beat. Absolute asset to Leaders!
5* stars all round
Both David & James were fantastic throughout communicated the whole way through and was there to answer all of my many questions. Thanks again!
Review
We have been landlords with Leaders for many years and would definitely recommend them. Of recent Regan Obourne especially has been a great help to us, she's very polite and professional and is straight on to any task we ask of her without delay. She keeps us up to date with everything and is a real asset to the company.
Efficient modern helpful excellent
Highly trained and skilful staff
Highly trained and skilful staff, personable and insightful in all aspects of local and current developments in their area. I asked many problematic questions and received accurate and convincing answers, all done with patience, confidence and even sometimes, at appropriate moments, humour. Will buy more houses and keep coming back to the lads at Southend for the good ones.

Antwort von Leaders - Southend-on-Sea
I definitely wouldn't recommend them to…
I definitely wouldn't recommend them to anyone.
Told so many different things by their staff.
Definitely don't seem very well trained amd their people skills leave a lot to be desired.

Antwort von Leaders - Southend-on-Sea
One star is generous
One star is generous. Honestly avoid at all costs. We sold our house through Leaders, we found them unprofessional from the very start. Our house was also up with another estate agents and they made very unprofessional comments about them.
We only had a small chain but the move took 9 very stressful months during which we had ZERO communication from Leaders. We called and emailed on multiple occasions asking for updates with no response from them. The only updates we received were through other estate agents within the chain, they also commented how difficult it was to get through to Leaders.
We weren't even told by them when our moving date would be. The only call we had from them was on the day to see if we had collected our keys.
We've been in our house 6 months and we are STILL having problems with them due to payments that were supposed to be taken from money from the move. They didn't do this and have now landed us with a bill for thousands of pounds for the so called 'service' they provided.
Absolutely shocking and no sense of customer care whatsoever.
I left a review on their Facebook page, they have now hidden reviews on their Facebook so it can't be seen. Do not use them whatever you do.

Antwort von Leaders - Southend-on-Sea
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







