LD Products Bewertungen 

To all the customers DON'T laser printer cartridges from this company. They have been sending the trash to the customers. This company no longer stands what they use to be. I have been buying cartridges from this company but they have been messing up their orders recently. I ordered 5 cartridge package they never shipped. I contacted via email then send me two cartridges and forgot the rest. Sent another message then they send me trash in the mail. Called the so called customer services no one picks their phones at customer service, don't return the phone calls and they don't reply to the emails. I will wait for few more days for them to get back before I file a law suit on this company so that they don't cheat any other customers.

LD Products are perfect for 95% of all needs.
Gary P Hull

Item as described, Fst delivery and geat price.

Product took over a month to deliver and it arrived in a plastic bag. All the boxes inside were crushed.
Customer service never picks up and never returns messages.

I never received the ink cartridges I ordered, and paid for. It's been 11 days since I ordered, my account was charged 10 days ago. I have tried to email, to no avail. I called, and was prompted to wait for return call, or stay on line. I tried the "wait" first, (waited 2 hours), called again, and was on line for over 30 minutes only to get a prompt to leave a message. I need the ink, but with this kind of service, I don't need theirs. I want my money refunded, and if they don't take care of this, I'll have to go through my bank to get it resolved. This is unacceptable business practice. I was finally called by an agent. I explained what had happened, and she checked my account. It turns out, the black ink was on back order. Of course they couldn't bother to email me to let me know. I told her I was planning to make Christmas presents that required printing, and I need ink NOW, so just refund my money. She agreed, and said it would take 3 to 5 business days for it to show up in my account. Unbelievable! DON'T DO BUSINESS WITH THIS COMPANY!!! It's been a nightmare, and now there isn't enough time to get the presents made.

I have ordered from ldproducts.com for years. If I have ever had a problem With a toner cartridge, they have immediately sent out a replacement. I have been well pleased with ldproduct.com. They also ship very fast.

I been a recurrent costumer for years, the products are good and the price is the best on the market

5 toner cartridges shipped loose in a large box. Obvious damage to the product. Wish I could attach pictures. Phone calls never picked up or returned and no response to email.

Easy No Non Sense !!!!

Great Escape!!!!

The products I ordered have not shipped. I have not received any shipping information from LD. No one answers the phone or emails. I had no problems with past orders.

The products I ordered have not arrived. There is no information from UPS on the tracking number LD provided with the email that said my order had shipped. No on answers the phone or emails. This used to be a good company. Something happened.

After reading the reviews I am skeptical. I ordered cartridges but it did not give me the discount. I called and no one was available to answer the phone. Sent email message requesting discount be applied to my order. Still awaiting a response. Final rating TBD.

Bought 2 re-manufactured toner cartridges in July 2022. I use my printer very infrequently (40 pages/month). 1st cartridge began to show "streaks" after first 160 copies (4 months). I continued to use it and put up with the streaks until they became unbearable (next 120 copies and another 3 months). Decided to install second cartridge. It began to show "shadows" over the entire page after 5 months. Put up with that for another 5 months and finally decided to purchase a "new" cartridge from a different vendor. If you think you're saving money, think again.

Placed an order using PayPal 11/5/2023, funds removed from my payPal account, but items never received as of 11/21/2023. No response to phone calls to customer service and / or sales lines. No track number made available. Terrible service - seeking full refund from Paypal. Will not use this merchant again due to poor service.

The toner shipped was defective and after contacting them, they asked to discard their defective toner and that they will send another tested cartridge, but never received and made numerous calls to customer service, but never HAD a RESPONSE!

Scammers..........

Great high resolution paper. Always send me quickly what I order. Cheaper than Amazon even with free shipping with Prime. Can't beat that with a stick.

Ordered in-stock items. Items haven't shipped but my credit card has been charged. Couldn't reach anyone by phone for several days. Sent emails that were finally responded to, telling me the items are backordered and will ship in 1-3 weeks. The items still show as in-stock on the website. Not sure if I'm actually going to get what I ordered.

I tried to order a replacement drum unit for my printer. They processed he payment through Paypal and when I clicked the Place Order button, I received an error message that my order could not be placed. The money was immediately transferred from my Paypal account. I called and was placed on hold forever, than finally was able to leave a message, which never got a response. I called again, went on hold again, clicked to have their customer service dept call me back at my number when my turn came up, and no call came. I sent an email with the order information and the Paypal receipt. No response. I sent another 4 days later. Finally, I rec'd a response that said they couldn't find my order. I sent the paperwork again. I was told their accounting department had told my support person that they couldn't process Paypal payments and that in 9 or 10 days, I would get a refund. In the meantime, I could place an order with my credit card. I even tried that, but the message was that the quantity (1) was too great. I now have hours invested to buy a $60 item, and still need to make sure that they actually refund my money. It's not worth the fight.

Cartridge I purchased does not work. Called customer service 3 times. No return call.

It seems over the last 2 years your LD branded color toner cartridges are not up to the original HP standards. Every time I have replaced a cartridge it only lasts about a month before it puts color streaks on the paper making it unusable. What happened to Quality Control at LD products? I have two color cartridges that are about 70% full and they are junk. My wife wants to print Christmas cards, but again poor quality cartridges will not let that happen unless I replace a 3 color cartridges.