Lovely item but they put wrong address on the package. Thankfully I was at home to catch the delivery guy at my neighbours trying to deliver my parcel. Not happy with their service Edited after the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a pair of boots, Larizia shipped it next day via DHL. It only took 3 days from UK to Australia. The boots are beautiful with careful parking, but unfortunately it run big, I had to return it... Mehr ansehen
Unternehmen hat geantwortet
I originally ordered my bag from Marc jacobs however, weeks past and my order didn’t ship. It was unavailable everywhere in the US.. so being skeptical I ordered from this site based in the UK.. my ba... Mehr ansehen
Unternehmen hat geantwortet
When I ordered the bag, the terms were indicated "Tax and duties included" for the region "rest of Europe". Nevertheless I had to pay to DHL more than CHF 70 for taxes and duties. I never received an... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The ultimate destination for designer shoes & bags. Free shipping on all orders of £150 and above.
Kontaktinformationen
34 Enfield Terrace, LS7 1RG, Leeds, Vereinigtes Königreich
- 07355000126
- customercare@larizia.com
- larizia.com
4,1
Gut
1047 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent communication & 1st Class Service Received
Excellent communication, well packaged and very quick to ship they even refunded 10% of original purchase made due to receiving a discount voucher 3 days after purchase
21. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Roger,
Thank you for your review.
We're glad that we were able to resolve your query, and that you're happy with your new card holder.
-Rachel.
5 star service
Wow! I have just received my Tory Burch bag and it is exactly as described. It was beautifully packaged and delivered with speed.
Please do not hesitate to order from Larizia, you will not be disappointed with their service or their price. I have saved over £140 on a luxury bag and I couldn't be happier.
Thank you!
6. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Alexandra,
Thank you for your review.
We're so glad you've enjoyed shopping with us, and that you're happy with your new bag!
-Rachel.
Beautiful selections of large variety…
Beautiful selections of large variety of premium luxury designers, my item arrived early, beautiful package, just like pictured and described! Love it !
30. Januar 2023
Antwort von Larizia
Hi Irina,
Thank you for your review.
We're so glad you've enjoyed shopping with us and that you love your new heels! :)
-Rachel.
Larizia delivery was beautifully…
Larizia delivery was beautifully packaged and promptly shipped. Cannot fault communication. Unfortunately I had to return the shoes as they were the wrong shade of green for my outfit but refunded swiftly, without query.
27. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Luisa,
Thank you for your review.
We're so glad you've enjoyed your Larizia experience! :)
-Rachel.
5 ⭐️ Service
The delivery time and price was brilliant as was the return process and refund. On this occasion the purchase wasn’t for me but I would highly recommend this company for their service and products.
25. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Michelle,
Thank you for the review.
We're very glad you've enjoyed your Larizia experience.
-Rachel.
Arrived on time and good quality.
Arrived on time and good quality.
Excellent customer service when I asked questions.
18. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Slim,
Thank you for your review.
We're happy to hear that you've enjoyed shopping with us and that we were able to assist with your queries.
-Rachel.
Great price and very quick delivery
14. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Martin,
Thank you for the review.
We're happy to hear you've enjoyed shopping with Larizia.
-Rachel.
Fabulous shoe
Fabulous shoe, great price! Beautifully packaged and very timely delivery
17. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Kelly,
Thank you for the review.
We're glad you've enjoyed shopping with us.
-Rachel.
Delivery was quick
Delivery was quick! The trainers were in perfect condition. It was more than expected.
11. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Taylor,
Thank you for your review.
We're very glad to hear you're happy with your Larizia shopping experience!
-Rachel.
Awesome service !
Very impressed at how quick I got my order and I live in Canada !! Like 4 days!!
12. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi,
Thank you for the review.
We're very happy to hear you've enjoyed shopping with us and with how quickly the item arrived!
-Rachel.
Ordered wrong size by mistake
Ordered wrong size by mistake. This was put right with minimum fuss.
6. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Stephen,
Thank you for your review.
We're glad you've enjoyed shopping with Larizia and that we could resolve the size mistake for you.
-Rachel.
Excellent and fast response
Excellent and fast response! Very happy customer with cute new shoes!!!!
3. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Cathy,
Thank you for your review.
We're very happy to hear you've enjoyed shopping with us and that you're happy with your new trainers!
-Rachel.
Amazing bag and fast delivery.
17. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Saloomys,
Thank you for the review.
We're glad you've enjoyed shopping with us and that you're enjoying your new bag.
-Rachel.
Speedy delivery and pricing very…
Speedy delivery and pricing very reasonable
29. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Jeanette,
Thank you for your review.
We're glad you've enjoyed shopping with us.
-Rachel.
My recent purchase and the after care…
My recent purchase and the after care from your customer service team has been excellent. I initially made enquiries about returning my item and this process was explained to me fully by the customer service team. I would recommend purchasing from this company.
11. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Gary,
Thank you for your review.
We're very happy to hear you've enjoyed shopping with us, and that you found our process easy to use.
-Rachel.
Exactly what I was searching for.
Wide selection of products.
Ordering was quick and easy.
Delivery was fast, free and on time.
Packaging was simple but elegant.
I’m coming back.
5. Januar 2023
Antwort von Larizia
Hi Steven,
Thank you for your review.
We're glad to hear you've enjoyed shopping with us, and we look forward to seeing you online with us again!
-Rachel.
I’m trying to return an item but am…
I’m trying to return an item but am finding this virtually impossible. I arranged on line for the courier to collect it. The courier did not attend, no explanation, nothing. I’ve rescheduled another collection and sent a message to the courier company you use . Again, no response . This would definitely put me off buying from this company again!
2. Januar 2023
Antwort von Larizia
Hi Gary,
We're sorry that you've been struggling with your return.
As I mentioned on the phone, we do use a return courier that collects, so I'm unsure exactly how you've tried this with DPD.
Please follow the steps in the email I sent you to return your item.
Your return will then be processed within 2 days of us receiving it back from the return courier.
Please don't hesitate to contact me either by phone or email if you struggle at all with the return process.
-Rachel.
Very good customer service
Very good customer service. Thank you.
2. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi LJ,
Thank you for your review.
We're glad you've enjoyed your experience with Larizia.
-Rachel.
Perfecto
El producto era exactamente el que compré, llegó rápido y en perfectas condiciones.
Superb!
5. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Marta,
Thank you for the review.
We're glad you've enjoyed shopping with us and that you're happy with your boots!
-Rachel.
The yoga mat was a Christmas present…
The yoga mat was a Christmas present and very favourably received. Can't give the extra star due to the problems with delivery, which were down to the haulier employed.
19. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Larizia
Hi Valerie,
Thank you for your review.
We're glad you've enjoyed shopping with us and that the gift was received well!
-Rachel
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