LANDBAY Bewertungen 

637
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Landbay is an excellent lender to work with. The process from application through to mortgage offer was incredibly smooth, with clear communication and efficient turnaround times throughout. A sp... Mehr ansehen

Bewertet mit 5 von 5 Sternen

we came to landbay late in the day on a modern auction purchase after previous lender let us down. underwriter (David F) was superb, totally got the urgency of the situation. can't expect that sort of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's use... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Extraordinary Collette (underwriter) I am so pleased we had Collette to be our underwriter on this case. We had to apply for several offer extensions and unexpected delays with legals and HMO l... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Finanzinstitut
  2. Marktbetreiber

Vom Unternehmen geschrieben

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

637 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 78 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(637)

133 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Application for simple product switch…

Application for simple product switch submitted beginning of March. Took until May to go through. Understood there would be a soft underwrite but paperwork was submitted and not dealt with thus causing the client to revert to the SVR thus incurring uneccessary expense.

1. Mai 2025
Bewertet mit 5 von 5 Sternen

Easy to communicate

Easy to communicate, very much a common sense Lender!

9. April 2025
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Antwort von LANDBAY

Thank you, Andrius! We look forward to working with you again soon.

Bewertet mit 5 von 5 Sternen

Product switch under new scheme

Product switch under new scheme - all worked well.

2. April 2025
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Antwort von LANDBAY

Hi Ian, thank you for your review. We're glad you enjoyed our new product transfers and working with us!

Bewertet mit 5 von 5 Sternen

quick completion

completion before april deadline due to smooth and efficient process

28. März 2025
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Antwort von LANDBAY

Hi Gary,

We're pleased we could help you meet the deadline, and that you found the process smooth and efficient. We look forward to working with you again soon.

Bewertet mit 5 von 5 Sternen

Exceptional Service

The service Received from the underwriter Katie was exceptional, another offer within 7 days and that included getting the valuation back. My client is a very experienced portfolio landlord and is always very impressed with the choice of products and service received.
Alex my BDM is also exceptional.

26. März 2025
Bewertung ohne vorherige Einladung
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Antwort von LANDBAY

Hi Gary,

Thank you for your review.

We're so glad you enjoyed working with us and have passed your feedback on to Katie and Alex!

Bewertet mit 1 von 5 Sternen

Avoid

If you are a mortgage broker wanting to look after your clients, avoid this company like the plague, one of the worst experiences sorting what should be simple PT's. Place your case with a lender who can offer something going forward.

19. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a fantastic experience with Harry…


I had a fantastic experience with Harry & David from Landbay. They were incredibly professional, friendly, and approachable throughout the process. Their communication was excellent, making everything clear and straightforward. The service was impressively quick, with no unnecessary delays. They went above and beyond to ensure a smooth transaction, demonstrating great expertise and efficiency. It’s rare to find such a combination of speed, friendliness, and professionalism in the industry. I highly recommend Harry & David at Landbay to anyone looking for a hassle-free, seamless experience. It was a pleasure to deal with from start to finish!

18. März 2025
Bewertung ohne vorherige Einladung
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Antwort von LANDBAY

Hi Imran,

Thank you for your five-star review. We're so glad you enjoyed working with us and have passed your feedback on to Harry and David.

We hope to work with you again soon!

Bewertet mit 1 von 5 Sternen

Landbay.....could do better.....

Landbay agreed the mortgage so i'm grateful. They only issue mortgage offer for 3 months (even for new builds). Offer extensions are non-existent, pick a new product. Buildings Insurance Quote required for a 5th Floor Flat to protect against flooding ...... Noahs Ark insurance came in handy here..... The only reason Landbay got 1 start is because of the underwriter A. Cross! He is a credit to Landbay!

I won't be using Landbay for a long long time....

28. Februar 2025
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Antwort von LANDBAY

Dear Lee,

Thank you for sharing your feedback. We are sorry to hear that your experience with Landbay did not meet your expectations, and we appreciate the opportunity to address your concerns.

Regarding the building insurance requirement, we understand your frustration. However, this is a standard procedure for properties with a high risk of surface water flooding, regardless of the floor level. Our primary concern is ensuring that properties are adequately protected and secure, and in cases where flooding could impact accessibility or security, we require confirmation that the insurance terms align with our standards.

We also understand the timing of the property inspection caused delays in processing your mortgage. As the property was a new build and not fully completed within the initial 90-day offer period, we were unable to issue a timely extension. As a result, a new offer was issued based on the available products at that time, which included a slight adjustment in the rate. We acknowledge that this situation wasn’t ideal and apologise for any inconvenience it may have caused.

We’re grateful for your recognition of our underwriter, Adam, and we will certainly pass along your kind words.

We hope you will reconsider using Landbay in the future, and we would be happy to assist with any further questions or concerns.

Please don’t hesitate to reach out directly to discuss any additional feedback you may have.

Kind regards,

Landbay

Bewertet mit 5 von 5 Sternen

Excellent Service

I recently had the pleasure of working with Landbay on a mortgage case, and I couldn't be more impressed with the service I received. A huge thank you to Katie Zerafa and Rahead Hussain for their exceptional support throughout the process.

From start to finish, Katie and Rahead were approachable, proactive, and always available to address any queries. Their dedication and expertise were instrumental in getting the case over the line, and their professionalism made the entire experience smooth and stress-free.

It's rare to find such outstanding individuals who go above and beyond for their clients, and because of their fantastic service, I’ll certainly be looking to process more cases with Landbay in the future.

Thank you again, Katie and Rahead – I genuinely appreciate your help and look forward to working with you both again soon!

18. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von LANDBAY

Hi Irfan,

It's great to hear you enjoyed working with us and are impressed with our service.

We have passed this great feedback on to Katie and Rahead. We look forward to working with you again soon!

Bewertet mit 5 von 5 Sternen

Fantastic Service

Collette has been extremely helpful and informative throughout the process to ensure we got to offer quickly and efficiently and Paula gave us time to discuss and support the deal upfront so we could submit with confidence

14. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von LANDBAY

Thank you for your review, Sam! We're glad you enjoyed working with us and have passed this on to Collette and Paula.

Bewertet mit 5 von 5 Sternen

Landbay’s new online Product Transfer system

Landbay’s new online Product Transfer system is slick, seamless, and incredibly easy to use—a game-changer for brokers! The process is intuitive, efficient, and saves valuable time. A special thanks to Paula Dowson, whose expert guidance and support were invaluable in getting our first application over the line smoothly. Her professionalism and in-depth knowledge made the experience even better. This new platform is a fantastic addition to Landbay’s offering, reinforcing their commitment to innovation and broker-friendly solutions. Highly recommended!

Gary, Independent Mortgages Direct NE

4. Februar 2025
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Antwort von LANDBAY

Hi Gary,

Thank you for your review! We're so pleased you found our Product Transfers seamless and easy to use.

We've passed your feedback on to Paula and look forward to working with you again soon!

Bewertet mit 5 von 5 Sternen

submitted a btl ltd purchase case with…

submitted a btl ltd purchase case with Landbay after so long and what a smooth and great experience,
i must say that the property was above a commercial unit and previously got declined 3 times,
the under writer of the case was Scott Thomson a very efficient and responsive UW, case went to offer within days.
so next case is definitely will be on top of my list.

4. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von LANDBAY

Thank you, Roja. We're so glad to hear you had a smooth experience with us and will pass on the feedback to Scott!

Bewertet mit 5 von 5 Sternen

Excellent work Landbay!

Great work Landbay! in my opinion you are one of the few lenders that will lend against the increased value of a residential property after light refurbishments have been undertaken and without any fuss! The client is also a first time landlord! Thanks to all your team - from the Development Manger to the underwriter's and finally the completion team!

21. Januar 2025
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Antwort von LANDBAY

Thank you for the fantastic review, Andy! We're happy to hear our products could meet your clients needs without any hassle. Looking forward to working with you again soon.

Bewertet mit 5 von 5 Sternen

Great service as usual from Landbay

Great service as usual from Landbay. Underwriters are super quick to respond and you know what you need to supply to get an offer and completion. And it always helps when you have the best BDM around when things don’t go to plan!

21. Januar 2025
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Antwort von LANDBAY

Thank you so much for this review, Eleanor. We're happy to hear our underwriters and your BDM provided the support you needed.

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