ZERO STARS!!!!!! First order dress said gold it was bronze wouldn’t give me my money back for false advertisement. So they gave me a credit. Used the credit for my daughter wedding paid express shippi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
DO NOT order a gown from ladyblacktie. The dresses are mis sized and the return policy is misleading. You cannot return for your money back - only for store credit. If you pick the perfect dress th... Mehr ansehen
Purchased a Christmas gift which was delivered 11/25/25 so it was not tried on until Christmas day the dress is small for what was described in there size chart. They refused a return saying it falls... Mehr ansehen
Unternehmen hat geantwortet
Wow this store is absolutely amazing! Great quality dresses, super fast delivery and the BEST costumer service ever!!! 10/10 SO thankful for this store, the owner and their costumer service team reall... Mehr ansehen
Unternehmen hat geantwortet
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 69 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I couldn't be happier!
absolutely blown away with this company! I've never recieved faster shipping, quality dresses that fit perfectly!! and such a beautiful selection of dresses!
ordered my dress Tuesday night and recieved it Friday morning.
I have an athletic build but extremely large breasts. I fit a size 6 pants and a DDD42 on the top (not a blessing it's a curse)! it's damn near impossible to find a dress forgiving to my bust while also eccentuating my 24 inch waist and 30 inch hips. I bought the Khaleesi dress in steel blue and the Giselle dress in mustard yellow in a size ten. The Khaleesi dress was perfect in a ten because I could also adjust the waist to fit while also giving my breasts a comfortable fit (with some serious side boob action) ! as for the mustard yellow Giselle dress it is a bit tight around the bust but loose around the waist but still looks fantastic and is still comfortable. these dresses aren't stretchy so please pay close attention to the size chart.

Antwort von LBT
Horrible company
Horrible company
Ordered my prom dress 5 weeks before the event and was lied to about the shipment date repeatedly. I contacted them 2 weeks before my prom and told them I needed the dress by the event date and they promised the dress was shipping out that weekend. The dress never arrived and they stopped responding to me. At the last minute I had to buy a another dress for my prom or miss it and the worst part is that they shipped the dress after the prom and now I’m stuck with it.
Stay away from this company or you will be sorry like I was .
****UPDATE: More Lies, I responded to LadyBlackTie through Trust Pilot and provided my full name with order number and never received a reply. SO DECEITFUL

Antwort von LBT
Updated review
Very disappointed to have received another customer’s invoice and dress. Now I have to go through the trouble of returning it (no return label) and wait for store credit to get the $140 dress I paid for.
I appreciate the fast shipping, but I would have rather waited another week if it meant receiving what I ordered!
Update: mistakes happen. I’ve been given a return label and my dress will be shipped today. Thank you. Excellent customer service!

Antwort von LBT
Absolutely amazing quality & fast…
Absolutely amazing quality & fast shipping! I bought my engagement dress from here and it was just perfect.
Be sure you don't need to return before buying
Make sure you want the dress or anything from their website before ordering. You have to pay for the return (and the dresses are heavy so $$$$ to return) and they only give you store credit. The dresses are great quality but the two I ordered are made for a specific body type. I'm athletic and have a decent figure but these still bunched and looked so unflattering. I am super disappointed and not have a $225 credit to a website I'll never buy from again.

Antwort von LBT
Does not offer full refunds. Horrible customer service.
Horrible customer service. Does not offer a full refund even when item is not listed as described. Makes you pay for shipping returns too which is like $14 dollars.
Worst company I’ve ever worked with. Purchase the same dress from a different site.
UPDATE:
I’ve emailed the site and will update review to say whether or not they have resolved my issue. I also noticed they deleted my review of the dress with my issue on their website.

Antwort von LBT
Do not purchase from Lady Black Tie...
Do not purchase from Lady Black Tie (especially online). Online, they only offer a store credit, you are required to pay to have the item shipped to you (US$14) and shipped back to the merchant (CA$10).
I unfortunately was not satisfied with the quality of the product. the packaging in which it arrived, the quality of the dress leads you to believe you purchased a dress for $10 on "Wish". The seams we’re not aligned, there were uneven stitching on the back of the dress causing “bumps”.

Antwort von LBT
Highly recommended!!
Awesome dresses! so happy with Lady Black Tie! The dresses are like you see! Fast delivery!
I had to exchange the size of the dress I ordered, so I email them because my event was close and I was nervous I wouldn't get it on time, customer service is excellent! They answered me fast back, very helpful, organized an early store credit for return, purchase to get other, and with the excellent work they do, I received it on time! Thank you so much!
Love Lady Black Tie, the dresses are so beautiful and the services awesome!
Definitely I would buy again!
Highly recommended!!

Antwort von LBT
Poor quality
Poor quality. Horrible tailoring. I purchased $369 dress and the dress that was delivered was not even tailored correctly. Horrible customer service and they do not return the money. Store credit for buying poor quality clothes again. Do not recommend them at all

Antwort von LBT
Please do not buy the whole experience…
Please do not buy the whole experience was awful! I placed a order at night around 12:00 within a hour that verse same night I sent a email to please cancel .. the next morning I got a email early the next morning saying I'm sorry but your order is already being made my our Designers.. really? So the order was sent as soon as I got it I read their address and and rerun instruction .. so I sent the dress on its Way back to get a credit because they do nor offer exchanges or any sort. I was told I sent the dress to the wrong place I used the address on the site. Sorry I hate to run down business everyone needs to eat in life but ... Please don't buy terrible service. I'm all let $200 out ... no dress no credit ans no means to make this right for me.

Antwort von LBT
I bought The Celine dress in white
I bought The Celine dress in white, I received the dress in 4 days! The dress was beautiful...the material was exactly was I was hoping for. Perfect! I can’t wait to buy another dress! I have to give credit where credit is due. ❤️ Great experience!

Antwort von LBT
Dress didn't ship in time
Dress didn't ship in time. We ordered 3 weeks ahead! Return policy is in store credit only and they would not cancel the order even though we asked before it even left there building! So disappointing!!

Antwort von LBT
Unprofessional
Unprofessional. Cheap dresses. Wont uphold exchange policy. Buyers beware compete online scam
Not a good experience so far
My daughter ordered a dress 5 days ago. We paid $30 extra to have it shipped withing 3 days and still no dress. We checked the status online and it says it has not even been shipped. I have tried to contact customer service twice since yesterday by email and still no response. At this point we have no idea if she will have it in time for prom, which should have been no problem.

Antwort von LBT
The dress is just breath taking!
The dress is just breath taking!! I have NO regrets of purchasing this dress. The material has a light stretch and is very comfortable to wear. The dress itself is flattering!! I have received many compliments about it. I am beyond happy to have made the decision to get this beautiful dress. The dress is exactly like the picture on their site. The material is gorgeous and the delivery didn't take long!

Antwort von LBT
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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