I damaged a small area of one of our kitchen cabinet doors, a Symphony Kitchens model Langdale in Grained Fern Green. A little while back I bought that version of touch up paint that was quite cheap... Mehr ansehen
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Das sagen Bewerter
Great product - matched the colour very well and easy to use. Only time will tell how resilient it is. Great customer service - they answered an email query within the hour.
The touch up paint for 'Wickes Forest Green' is perfect. I don't often write reviews, but this stuff is exceptional. I had my kitchen put in 3 years ago, and it wasn't long before a chipped the cupboa... Mehr ansehen
brilliant stuff, easy to use and remove any excess before it dries. Perfect match to our sage green cabinets and prevented us needing to order and wait for another door.
Unternehmensdetails
Vom Unternehmen geschrieben
Kitchen Touch Up Paint helps to maintain kitchen furniture to a high standard, without the time and expense of buying and installing replacement doors. The main objective was to make a product that not only gave a seamless finish but was also easy for the DIY novice to use.
Kontaktinformationen
Vereinigtes Königreich
- support@kitchentouchup.co.uk
- kitchentouchuppaint.co.uk
4,7
Hervorragend
151 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Great comms/Great customer service
Initial contact via chat box, provided quick confirmation that the colour i had chosen was correct and available. Order placed and delivery despatched very quickly via PO tracked 48. Unfortunately PO managed to lose the package. This was completely out of Kitchen touch ups control. However, following a quick conversation via chat box a further package was despatched and arrived 48 hours later.
Cannot comment on colour match at this stage as we haven't tested but based on our experience i am confident that in unlikely event all is not as we hope that this will be resolved professionally.
Based on our experience I would definitely recommend.
12. April 2024
Bewertung ohne vorherige Einladung
Antwort von Kitchen Touch Up Paint
It's lovely to hear you're happy with your experience and the support we provided. If there's anything else I can help with then please contact me at support@kitchentouchup.co.uk
Have a great day!!
Good service
Kept me informed on delivery. I did order 60ml but sent me 3 x 20ml so hopefully will be OK.
1. April 2024
Antwort von Kitchen Touch Up Paint
Thank you for the positive review Ann. If there is anything we can help with in the future then please let us know :)
Product is fantastic
Product is fantastic. Perfect colour match. It was easy to navigate the website and find what I needed. The product was delivered within a few days.
27. März 2024
Antwort von Kitchen Touch Up Paint
That's fantastic to hear! - Thank you for your order Elizabeth and for taking the time to leave the review
Antwort von Kitchen Touch Up Paint
Thank you for review Vincent. It's great to know you were happy with the touch up paint :)
Really great product
Really great product and the customer service was excellent. Would recommend and use again.
18. März 2024
Antwort von Kitchen Touch Up Paint
Thank you Graham. If there is anything we can help with in the future then please contact us at support@kitchentouchup.co.uk. All the best!
Great customer service
Paint was not a good match
After the original review, this company got in touch and sent me a new colour match which was very good.
Thank you, not really use to excellent customer service these days. Great company and very helpful.
23. März 2024
Antwort von Kitchen Touch Up Paint
Hi Mr Jones. Thank you for taking the time to leave us a review. I'm very sorry the colour wasn't accurate. Please contact us directly at support@kitchentouchup.co.uk and I'll arrange for a replacement to be sent out ASAP, or issue a full refund should your prefer.
Richard
Thank you for the updated review Mr Jones. It's lovely to know we could get it right for you.
Empathetic and reliable
I had excellent care and customer service from Richard who managed to provide me with a colour match touch up kit for a discontinued Wren Kitchen colour after sending him a small sample. What a life saver.
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Kitchen Touch Up Paint
It was our pleasure Allison! Thank you for taking the time to leave a review
Highly Recommended
Kitchen Touch Up were fantastic.
I ordered a colour touch up pen for a scratched kitchen cabinet, it didn’t exactly match my cabinet colour when I received it. I informed Kitchen Touch Up of this, who went to great lengths to make sure I received the exact colour match for my cabinets.
I’d highly recommend this company for anyone who needs a colour match for a kitchen cabinet chip, scratch or scuff repair. They are a very professional, efficient and helpful company.
6. März 2024
Bewertung ohne vorherige Einladung
Antwort von Kitchen Touch Up Paint
Hi Andrea. Thank you so much for sharing your experience with us. We're delighted to hear you were happy with the service we provided. If we can be of further help in the future then please don't hesitate to contact us.
Richard
Amazing service
Amazing service! I ordered the wrong colour and they immediately sent out a replacement, no questions asked.
29. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Kitchen Touch Up Paint
Thank you so much for the lovely review Jenna!
BUYERS BE WARE
I received Howdens Marine Blue touch up paint some time ago, there was a problem with the colour match. Initially I was very impressed, my order arrived quickly. My complaint was dealt with quickly and I was refunded.
I was told they would mix a new colour and inform me when I can re order. After not getting an update from them I sent three emails asking if I can now buy the correct paint. To date, no reply.
I am very disappointed and feel I am being ignored hoping I will go away, I am at a complete loss why this is so. If there was an issue scanning the new colour it would have been professional to at least reply and tell me.
29. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Kitchen Touch Up Paint
Hi Ron, thank you for the leaving the review.
I'm glad we managed to respond to the problem quickly and issue a full refund. I do apologise for the time it took to mix a new batch of the paint and for not getting it right on this occasion.
If there's anything else I can help with in the future then please don't hesitate to contact me at
support@kitchentouchuppaint.co.uk.
Richard
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