The single star reflects on the misleading labelling of the products. I looked at a number of sweaters in the Manchester Store. The collar label states Kiltane Scotland. The inner label in respect of... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The single star reflects on the misleading labelling of the products. I looked at a number of sweaters in the Manchester Store. The collar label states Kiltane Scotland. The inner label in respect of... Mehr ansehen
Unternehmen hat geantwortet
I have built up quite a collection from Kiltane Cashmere over time, including a neck tie, pullover, and cardigan, and I honestly couldn’t be happier with the quality. Every piece feels luxurious a... Mehr ansehen
Unternehmen hat geantwortet
Having just been diagnosed with brain cancer, I wanted to treat myself to something that combined luxury, self care & comfort, and style. The shawl is the perfect example of all these qualities. My te... Mehr ansehen
Unternehmen hat geantwortet
Hi. My experience has been very good with Kiltane. I think your Harris Tweed jackets should be on deals more as I would buy some more.
Unternehmen hat geantwortet
We are Kiltane - a renowned name in Scottish luxury fashion specialising in cashmere, wool and tweed garments and accessories. Founded in Edinburgh, we wove our way into the city’s fabric, becoming one of the leading cashmere merchants. Today, our garments are synonymous with timeless elegance and comfort, whether in the form of our classic tartan scarves or our timeless knitwear for men and women.
39 George Street, EH2 2HN, Edinburgh, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 41 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I bought 68 scarves, and you lost 24 scarves. I sent some emails for a week, and you didn’t give me any feedback!!!
It’s crazy!!!
The package arrived really fast, the quality seems good in general, only one sweater already shows some pilling, which is a little sad.
Ordered item 7 days ago that was then heavily discounted (25%) for Black Friday promo a few days later. Have been told to return item and re-order identical in-stock item for discount. Not possible to process over the phone. Madness. Product good, customer systems not good
Beautiful, wisteria cardigan. Arrived overnight to NYC.
Very easy to order online, my Harris Tweed Blazer was delivered within 2 working days. Upon arrival the size wasn’t quite right for me so I reordered a smaller size and returned the original. Very easy to do and stress free. I’m delighted with my blazer, excellent quality, style and colour. I definitely recommend Kiltane.
Genuine Harris tweed fabric in modern designs and well made. Careful customer assistance during the shipping process. The only downside I have experienced is the high amount of import taxes, that is charged by the buyer's country, according to the local customs and duty regulations. Fortunately, this further expense was offset by the fact that the item purchased was on sale.
We ordered 2 woollen blankets a week apart. The first was ordered with a small gift bag, which doesn’t fit, so it’d have been helpful if this was made clearer on the webpage.
We then asked if we could order a second large bag with our second order. Then Kiltane customer service came in and added a large gift bag free of charge. It’s the small things that make the biggest differences.
The some of the blankets are made from recycled wool. Maybe you should shout out louder about this? Sustainability is where it’s at❤️.
Beautiful blankets by the way. Ideal for our wedding presents to family in Northern Spain.
Although the beret is nice it isn’t of the same quality as last year. Last years black beret is the nicest I’ve found, beautifully thick and fluffy . Unfortunately this navy one is just not the same which is very disappointing. It is still a good beret and I’ll be keeping it but not quite the same. It was delivered promptly and well packaged
It’s itchy. Didn’t like the way it feels. Don’t recommend.
Purchase on line, I received the product in 3 days. Wow what a service 👏🏼👍🏼🥳
Bought a scarf in store they charged me double in Canadian dollars. Be careful. I will have to dispute the charges with my bank. Instead of helping me they referred me to their partner who does the currency conversion. STAY AWAY
I was really happy with the neck tie I ordered online. It arrived beautifully packaged too.
I applied on Indeed for a sales consultant role with this brand.
I was told by management that they were recruiting for 2 new stores and needed a new team.
Then I get contacted saying that's not the case and the stores won't open.
Why would this company advertise and interview for stores that don't exist and waste someone's time.
Very unprofessional conduct.
Except for two kinds of scarves all of them are made in China.
Terrible belligerent customer service. They sent the wrong size which they acknowledge but were not interested in providing a service which compensates for their mistake. This was a present which I have to get the person to send back so that I can get my money back. Don't buy from them on line, it's not worth the risk.
The adverts you put on the games I play have such a small cross it takes me 3 or 4 attempts to close them. Irritating as hell!
I previously purchased a Janice blazer in person in a reselling store and love it! I recently ordered it in another color online and was surprised that even though they are the same size and model, the fit is completely different. On my original blazer the sleeves hit my wrist, but on the new one they are down at my fingers. When I have contacted their customer service I get no reply. Non existent customer service.
I recently bought one of their 100% cashmere stoles. The color was absolutely nothing to do with what showed on their webpage. I contacted them and they explained the pictures were taken with another light. The color difference is huge so I refunded it and requested for the shipping costs to be refunded too given that the product advertised was so different from what I got. They refused to refund the return shipping cost. Avoid not only because they are petty and do not want to pay back a shipping cost of less than 10 GBP but also because their products are not like the advertised.
Went to get gifts for family. The store is beautiful. Staff very friendly and helpful. Great price for lambswool scarves.
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