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4,2
11 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Got this for my son after looking at a few different options online. It was pretty simple to assemble and feels stable enough for beginners. He's still getting used to balancing, but he enjoys riding it around the driveway every afternoon.
Absolutely worth it! The balance bike was easy to put together and feels really sturdy. My son started riding it the same day we received it and hasn't stopped since. Shipping was also faster than expected.
Love the wagon that I ordered for my great niece, its made very well and received it pretty fast
This kids bike is such a great choice for beginners! It’s sturdy, safe, and very easy to assemble. My child felt comfortable riding it right away, and I love how stable it is. The design is also super cute and perfect for everyday use. Definitely a great option for toddlers or young kids!
The toy is great, however the screws for the handle for the wagon I bought stripped and I needed to have them replaced. Too many emails back and forth from customer service, wanting to see pictures, when I had given them full details in the original email. I also sent picture and product numbers (P4 and P5) from the instruction sheet in the email. And
THEN, they wanted me to write another email with address info. Please just refer to the order number. However, after a couple weeks, thanks for responding and getting it straight.
I mistakenly placed the order for the wrong color of the PULA Baby Push Walker Toddler Wagon and sent an email to customer service asking for an exchange. The response was prompt and clear and friendly. My desired color arrived quickly. The push wagon is just perfect for our 11-month-old grandson who is starting to walk - ideal height and size, well-made and sturdy, visually appealing, and absolutely adorable. Our grandson took to it immediately and loves it!
What a fantastic product, the texture and fabric are amazing, it's definitely my favorite 🥰
It’s a wonderful product, very comfortable, the color tones are exactly as I wanted, and it’s flawless.🌸🌸
Antwort von kidpop
Thank you so much for your wonderful review!
We’re delighted to hear that you love the comfort, the color tones, and the overall quality of the PONY 4-in-1Tricycle.
Your feedback truly means a lot to our team.
Thank you for choosing Kidpop — we hope it brings lots of joy to your family! 💛
Antwort von kidpop
Thank you so much for your kind words!
We’re thrilled to hear that your order arrived on time and that the assembly was easy.
It means a lot to us to know you’re happy with the quality.
Wishing you and your family lots of fun ahead — thanks again for choosing Kidpop! 💛
They don't show negative reviews.. I left them a 3 star review because the instructions were awful, there were random pieces in the box that weren't mentioned in instructions and a couple integral pieces that were suppose to be preinstalled came off during shipping and was not clear how to put them back on. The way the item was boxed was really poor.
Antwort von kidpop
Hi Drew,
Thank you for taking the time to share your feedback — we’re truly sorry for the frustration you experienced.
We completely understand your concern about your review visibility. Just to clarify, we never hide negative reviews. Our system automatically delays publishing certain reviews to allow our team time to review and investigate the issue before it goes live.
We did reach out to you by email as soon as we saw your feedback, hoping to better understand what happened and to make things right.
As for the packaging and instruction issue, we sincerely apologize for the trouble caused. We’ve already forwarded your comments to our product team — they’re currently working on improving both the packaging and the assembly guide to ensure a smoother experience for future customers.
Thank you again for bringing this to our attention, Drew. Your feedback really helps us do better.
Warm regards,
Kidpop Customer Support Team
To order was so simple and deliver was real quick to Hawai’i. To put together was very simple and my grand daughter if 10 mos sat in straight away and went for a ride all over the yard. She loves the wagon and that all that matters. Thank you so much
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