Key Equity Release Bewertungen 17.848

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Tom Walmsley worked with us to update our wills. He was friendly, helpful and knowledgeable. He explained things clearly, outlining our various options and most importantly he listened to what we were... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our agent, Neil Bell, has been very thorough and professional in arranging our further advance. As usual, he made the whole process easy to understand and was available whenever we had a query. We are... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Joe withers made it happen for me , very nice guy, very helpful and went above and beyond for me, highly recommend him to be your agent with Key Release, to take you through the process , without... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tony salter,handle our inquiry, he was very helpful making sure we understood everything. there was no pressure for us to complete.it was stress free,it was a pleasure to talk to him.every thing went... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Pensionsfonds
  2. Finanzberater
  3. Hypothekenmakler

Vom Unternehmen geschrieben

Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.

Key Equity Release

Vom Unternehmen geschrieben

Equity Release
Trusted, award-winning equity release specialist
Highly experienced
We have over 25 years' experience. We've helped more than a million customers with tailored equity release advice. Once we've taken the time to understand your needs, we’ll have a sound idea of what the right plan is for you.
We're regulated experts
Key is regulated and a proud member of the Equity Release Council

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

17.848 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 5 von 5 Sternen

Amazing Service and Support

It was the second time I have used the services of Key Equity. Both times I have had the fantastic support from Jonny Swift. He has brilliant people skills and a wide range of knowledge, which is why I rang him for the second time. Nothing is too much trouble and he made me feel as if we were mates, so if any one is slightly nervous about this, he is definitely the man to talk to. I trust him and his advice 100% and would recommend his services to anyone.

26. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that you had a fantastic experience! It's great to know that you appreciated the support and knowledge provided. We value your trust and are grateful for your recommendation.

Key Equity Release

Bewertet mit 5 von 5 Sternen

Very Good Indeed.

Tom Walmsley of KEYADVICE.CO.UK helped us prepare our wills and Power of Attorney for nearly 3 weeks and must admit we received good advice from Tom throughout the process of preparing the documents. Tom was thorough, polite and understanding at the same time and answered all our questions thoroughly and professionally which was much appreciated.

5. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We appreciate you sharing your experiences. We're happy to hear that you received good advice and found the preparation of your documents thorough and professional. Thank you for your positive feedback.

Key Equity Release

Bewertet mit 5 von 5 Sternen

Good advice re our Wills and Power of…

Good advice re our Wills and Power of Attorney paper work , very helpful, good advice give about things we’d never thought about or even considered. We spoke to Phiip Johnson- Brown , very polite and considerate.
Would definitely recommend.

24. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that the advice regarding your important documents was helpful and insightful. It's great to know that our service met your needs, and we appreciate your recommendation. Thank you for your positive feedback.

Key Equity Release

Bewertet mit 5 von 5 Sternen

Andrea Love - Wills / Power of Attorney

The full experience was clear and concise and a pleasure. Wills / Power of Attorney can be a difficult subject but Andrea Love made the process simple. Legal jargon can be difficult to get to grips but no question was viewed as simple. All points were clarified and nothing was left to chance. Clearly Andrea has a wealth of knowledge in the subjects but she also demonstrated excellent client relationship skills which made the expeience a pleasure.

24. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

Steve,

We're glad you found the experience clear and concise. We appreciate your comments on how the information was explained and the service you received. Thank you for your feedback.

Key Equity Release

Bewertet mit 5 von 5 Sternen

A positive experience

Joseph Nield was very thorough and helpful. We felt confident that his advice was relevant.
There were areas we thought we had covered. He explained without making us feel we had actually done anything wrong just not the best for the situation under discussion.
Throughout all a sense of humour as well as professionalism were evident.

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

Ken,

We're happy to hear that the advice you received was relevant and helpful. We appreciate your feedback regarding the thorough explanation and the professional yet humorous approach. Thank you for sharing your experience.

Key Equity Release

Bewertet mit 5 von 5 Sternen

Lesley Frame - Key Equity Release

Great service from Lesley Frame. Very professional but friendly with it. Explained anything we did not understand in easy terms. Highly recommended!

24. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

Hugh,

We're happy to hear that you found our service professional and friendly! We appreciate your kind words and are glad our explanations were helpful. Thank you for recommending us!

Key Equity Release

Bewertet mit 5 von 5 Sternen

Excellent advice & easy process

I was extremely happy with the advice and assistance I received from Key Equity . My advisor was Joseph Withers he was a friendly, knowledgeable advisor. He explained the whole process and everything went very smoothly - as he had described. I have no hesitation in recommending him or Key Equity.

17. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that you had such a positive experience. We appreciate you sharing your feedback regarding the advice and assistance you received. It's great to know the process went smoothly for you.

Bewertet mit 5 von 5 Sternen

New wills.

Thanks to Tom Walmsley our two telephone discussions and agreements to draw up new wills was both enjoyable sessions, and very clear and professional. Every thing was explained without leaving doubt and any questions answered leaving us in the knowledge that our wills will be very suitable for our requirements.

20. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that our discussions were enjoyable and clear. It's great to know that everything was explained thoroughly and that you feel confident our services will meet your needs. Thank you for your positive feedback!

Bewertet mit 5 von 5 Sternen

Jonathan Swift was excellent

Jonathan Swift was excellent. He saw us through the whole process with helpful and professional advice. Would definitely recommend him.

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that the advice you received throughout the process was helpful and professional. We appreciate you recommending our services; thank you for your feedback.

Bewertet mit 5 von 5 Sternen

Joseph withers has been brilliant from…

Joseph withers has been brilliant from our first phone call, right through to completion. Thanks would highly recommend. Lynne Allen

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that the service you received was brilliant from start to finish. We appreciate your recommendation and thank you for your feedback.

Bewertet mit 2 von 5 Sternen

We were not giving the correct advice…

We were not giving the correct advice from this company , so beware and make sure all questions are answered by the salesman , we have now found out that we cannot downsize due to mis information from said sale person ,

17. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

Hi Mr Smith,

I've just sent a request for info so we can get in touch. We pride ourselves on our experience and expertise with equity release.

This type of comment isn't what we want to hear and we take this very seriously. We need your info please to find your records so we can look into this further.

Thanks,
Lee

EDIT:

Hi Mr Smith,

Our team have now been able to look into this - thanks for your patience.

We can see in your customer record that downsizing (including options and limitations) was discussed. This formed part of the product terms in the offer and relevant documentation.

We want to help if we can. Can you please confirm a date and time we can call you to better understand if anything has gone wrong and what we can do to put it right? I can then reach out to our Advice Delivery team to get in touch with you. You have my email if you'd prefer to send a reply that way.

Thanks,
Lee

Bewertet mit 5 von 5 Sternen

TOM WALMSLEY …

Tom Walmsley looked after us and guided us through the making of our new Wills. He even made the new ones better by adding a couple of sentences. He is an excellent advisor.

12. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that the will-making process was well-guided and that the advice given was excellent. Thank you for sharing your positive experience with us.

Bewertet mit 5 von 5 Sternen

Austin Durrant our advisor was very…

Austin Durrant our advisor was very helpful. He explained everything clearly and we have been happy with the service we received.

17. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that our adviser was helpful and clearly explained everything. We appreciate your positive feedback and are glad you were happy with our service.

Bewertet mit 5 von 5 Sternen

Key Equity release adviser

Key Equity release adviser - Philip Wildgust explained everything about the process, clearly and thoroughly. He guided us through from start to finish, he was polite, courteous and very professional.

Gordon Powell

4. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that the process was thoroughly explained and professionally guided. We appreciate your kind words and are so glad you had a positive experience. Thank you for your feedback.

Bewertet mit 5 von 5 Sternen

Excellent experience. Would highly recommend.

Neil Bell, our adviser was very professional, courteous and showed a real interest in our application. He advised us of all the options available with no pressure to choose any particular one.
Communication on the progress of our application was excellent throughout.
I would highly recommend Key Advice.

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We appreciate you sharing your experience. We're happy to hear that you found our adviser professional and courteous, and that you were well-informed throughout the application process. Thank you for recommending our services!

Bewertet mit 5 von 5 Sternen

Clear help when needed delivered in a professional kind manner.

Recently widowed it was important that I trusted, respected and liked the people I dealt with to organise my equity release.
I need not have worried both Stuart Ward and Jonathon Swift were exemplary, professional, competent and patient. I felt well looked after throughout the whole process and now have the funds I need to keep my home in good repair. Jonathon also referred me to the Will making part of the company and they have been in touch with the same compassion and understanding to enable me to make an informed decision about leaving my estate to my sons.
When you are used to having a partner for many years to share decision making Stuart and Jonathon were wonderful by explaining the process clearly I am eternally grateful.
Helen Reeves

14. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We appreciate your kind words. We are so glad to hear that you felt supported and well-informed throughout the equity release process, especially given your recent loss. It means a lot to us that we could provide clarity and compassion during this time, and we're grateful for your feedback.

Bewertet mit 5 von 5 Sternen

Phillip Johnson-Brown was very helpful…

Phillip Johnson-Brown was very helpful and explained everything to us simply about our wills, power of attorney and putting the house in a joint trust. He explained it all very well.

12. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that the information about your wills, power of attorney, and joint trust was explained simply and clearly. Thank you for sharing your positive experience with us!

Bewertet mit 5 von 5 Sternen

Neil bell dealt with our equity release was friendly we new everything needed to know if problem dealt with quickly and all experience done easy and not take that long

Neil bell dealt with our equity release was really friendly we new everything needed to do if problem was sorted quickly and whole thing was dealt with easy and quickly

11. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that the equity release process was easy and quick for you. We appreciate your kind words and are so glad everything was sorted out smoothly. Thanks for your feedback.

Bewertet mit 5 von 5 Sternen

Phillip Brown was very informative and…

Phillip Brown was very informative and thorough when helping me to put the best support in place for my family. Would definitely recommend his services.

4. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We're happy to hear that the support provided was informative and thorough in meeting your family's needs. We appreciate your recommendation and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

I contacted key planning because I…

I contacted key planning because I wanted to change a section of my will
I was put through to a Philip Thompson
to discuss my appt.
Phillip was very polite and friendly
he putting me at ease explained everything he could answering clearly
Philip was kind and courteous
Thank you so much Philip

5. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Key Equity Release

We appreciate you sharing your experience. We're happy to hear that the information provided was clear and helpful when you wanted to modify your will. Thank you for your kind words.

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