Amazing customer service. I trialled the product and was impressed by it but, unfortunately, it just didn't fit my face properly. Had there been a way to alter the fit I absolutely would have kept thi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I got Keskine's IPL and LED face mask for my wifes birthday and i can honestly say she is in love with it. She has stated that the quality is amazing and the results are promising. I have also started... Mehr ansehen
I’ve tried so many skincare products over the years but nothing has come close to the results I’ve seen with this Keskine LED face mask. I’ve struggled with persistent acne and uneven skin tone for... Mehr ansehen
This is my first experience of an at home IPL. I was honestly worried that the pain free claims might not be true but they absolutely are true. You cannot feel a thing. I’m so looking forward to seein... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Science-driven beauty devices designed for smooth skin, clearer complexion, and salon-quality results from the comfort of home.
Kontaktinformationen
Vereinigtes Königreich
- keskine.com
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
I have been using the Keskine IPL…
I have been using the Keskine IPL device for around three months now and at first I honestly didn’t think it would work. I had already been to clinics in the past and wasted stupid amounts of money on treatments that barely made a difference, so I was really unsure if this would be any better.
After sticking with it I can say the results are impressive. My hair growth has reduced significantly and my chest hair is no longer visible. Even my armpits, which were always difficult to treat, are now smooth with very little regrowth.
I am genuinely impressed with Keskine and would recommend it to anyone who has been disappointed with professional treatments like I was.
Customer service was excellent
Customer service was excellent, I had a question about the modes and they responded within just 2 hours. The device itself is really easy to use, completely painless, and I’ve already started to notice a difference in my hair growth😊
Love Keskine IPL
Love Keskine IPL!
Easy to use and I'm already getting amazing results.
This actually works and it’s only been…
This actually works and it’s only been 3 weeks. I was skeptical at first as it costs a fair amount of money but it’s worth the price. Happy customer
Quality product
Keskine’s packaging and device are both top quality and feel really well made. I love that it has five different body modes, which makes it super versatile. So far, I’m genuinely impressed with the quality and ease of use.
After buying this and reading the…
After buying this and reading the reviews I decided not to even open the box and send it back. I tried to contact the company via email to request a return .
Unfortunately they ignored all my requests.
I then opened a PayPal dispute ( I pay for everything with pay pal for this exact reason ).
PayPal then raised a case and I have just got my money back but also this machine still.
Very poor customer service .

Antwort von Keskine
Amazing results
This purchase has been the perfect solution for my body hair removal. I have been using it consistently for two months and am now approaching the third and final month of treatment. I am delighted to say that there is no visible hair regrowth. Excellent results and a truly five-star company.
Its been just over a month using this…
Its been just over a month using this device from keskine and I can really see a huge difference in my hair growth. It is growing less and fewer. Worth the price and will continue to use.
Keskine – A Frustrating Experience from Start to Finish
I ordered from Keskine in May 2025. The item was unsuitable due to my disability — I never used it, only took it out of the box to check if I could hold and use it safely. It was obvious it wouldn’t work for me. I contacted customer service as soon as I realised this.
Their returns policy claims “refunds within 30 days if unopened,” but their packaging makes it impossible to inspect the item without breaking the protective seal. This gave them the excuse to claim it was “opened” — even though it was completely unused.
What should have been a simple return turned into weeks of silence, contradictory instructions, shifting excuses, and an evasive process which, in my opinion, seemed designed to discourage customers from pursuing refunds.
Armed with advice from Consumer Scotland, I had to apply constant pressure — including a firm reminder on Day 10 of the 14-day refund window — to get my money back, which only arrived right at the edge of the legal deadline. Yes, I got the refund — but only after weeks of runaround and stress.
If you value your time, patience, sanity and consumer rights, avoid.

Antwort von Keskine
I don't even want to put a star
I don't even want to put a star. They have took over £150 from me and the product is crap. I have had a few replies on my other email account as I can't seem to get anything from them on my email that O used to buy it. If anyone had managed to get their money back please let me know how! 1 very angry person. I'm going to get intouch with the right people to put this scam to shame I had explained that being a mum of 2 children and having a brain tumour I didn't THINK do take photos or videos everything I used the device and feel that you have stolen £160 from me for something that is A PILE OF CRAP!!!!!

Antwort von Keskine
No response to refund request
Ordered this item but had some concerns about the information in the instruction manual so requested a return. First email responded to, adding some more information on use but as I’m still concerned, I replied requesting a refund as per the information on this company’s website. Have sent 3 emails and absolutely no response. Feels like a scam now and am working out how to proceed

Antwort von Keskine
So funktioniert Trustpilot
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