Kelly Loves Bewertungen 

27
TrustScore 3 von 5

3,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I bought some seaweed crispes(out of date) my mistake for not checking the best before!!but they were 10 months out of date and I became very poorly 🤮I think this should not be allowed!! However the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Love Asian food but am always confused as to whether they are vegan or gluten-free. Luckily, Kelly Loves identifies this clearly on each item. Love the Asian snack packages which are super more-ish. G... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered an Ultimate Sushi Kit on 16 December for a Christmas gift. I received several emails to confirm it had been dispatched and was on it's way. However, it didn't arrive but I continued to receive... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I placed an order for a gift for my sister, but unfortunately, the tote bag that was supposed to be included in the gift box was out of stock and missing from the package. After reaching out to cu... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebensmittel- und Getränkeexporteur
  2. Geschäft für koreanische Lebensmittel

Vom Unternehmen geschrieben

We combine our heritage in Korean food, culture and traditions to bring you authentic food, treats and recipes for you to enjoy at home. We have an array of delicious snacks, beverages and meals made with the highest quality and taste in mind. We also have a fantastic selection of kits for making Sushi or just if you're not sure where to start, we have curated kits and boxes to take the guess work out of your journey into Kelly Loves. Follow us on Instagram @kellylovesasianfood to keep up to date with our latest products!


Kontaktinformationen

3,1

Akzeptabel

TrustScore 3 von 5

27 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,1

Alle Bewertungen

(27)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I bought some seaweed crispes(out of…

I bought some seaweed crispes(out of date) my mistake for not checking the best before!!but they were 10 months out of date and I became very poorly 🤮I think this should not be allowed!! However the company refuses to refund me!! Buyer beware ,

25. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ultimate Sushi Kit Order

Ordered an Ultimate Sushi Kit on 16 December for a Christmas gift. I received several emails to confirm it had been dispatched and was on it's way. However, it didn't arrive but I continued to receive emails that it was being delivered, until I finally received one saying that I was being fully refunded. This was on 14 January. Customer service really poor. Recommended by GQ Magazine. I'd strongly avoid. Hugely disappointing.

16. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautifully presented & tasty sushi kit

Parcel arrived with beautifully presented box with a few extras to what ordered. The sushi kit tastes great and we’ve enjoyed making and eating it. Only thing was good job I chased up via email as my order was delayed being dispatched and it was for a Christmas present. It arrived in time and customer service was excellent. Thank you. Will definitely buy from here again.

30. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered a sushi kit on 7th December for…

Ordered a sushi kit on 7th December for a Christmas gift and it still hasn't even been received by Royal Mail to dispatch it - it's now the 23rd December! Really disappointed as the confirmation email said it would take 5-7 days to arrive. No help from customer service either - I requested a refund and have had no response. Avoid this company

7. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful customer service 💖

I placed an order for a gift for my sister, but unfortunately, the tote bag that was supposed to be included in the gift box was out of stock and missing from the package. After reaching out to customer service, I received immediate and incredibly kind assistance. Not only did they resolve the issue promptly, but they went above and beyond by sending two tote bags—one for my sister and one for me - and added extra snacks! Yay! :)

This was such a wonderful experience. Their kindness and willingness to help exceeded my expectations. You could feel you were talking to real, caring people.

Thank you so much! You've earned a loyal customer, and I love this brand even more now. 💖

26. November 2024
Bewertung ohne vorherige Einladung
Kelly Loves-Logo

Antwort von Kelly Loves

Hello Daniela, thank you so much for your review and kind words. We are so pleased the tote bags got to you and your friend and we look forward to welcoming you again soon.

Kelly Loves Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

Lovely products, really pleased and excellent customer service. Prompt and genuinely helpful. Would recommend.

21. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Kelly Loves

Hi Jemma,

Thank you so much for your review! We're so glad that you enjoy our products, we look forward to welcoming you again soon.

Kelly Loves Team

Bewertet mit 5 von 5 Sternen

Despite my package getting lost in the…

Despite my package getting lost in the mail, Rachel replied so quickly and sent a replacement immediately. So helpful and I know my friend will love the package. Thank you so much !

8. Oktober 2024
Bewertung ohne vorherige Einladung
Kelly Loves-Logo

Antwort von Kelly Loves

Thank you so much for your review! We hope your friend loves her gift and we look forward to welcoming you soon.

Kelly Loves Team

Bewertet mit 5 von 5 Sternen

Absolutely delicious Food thoroughly…

Absolutely delicious Food thoroughly impressed and it’s great to have everything bundled up. Two of the items had a short used by dates so I contacted the customer airline and they were super helpful and ended up sending me out replacements with much life. It was a present for my wife, so would’ve been disappointing to have it out of date when she opened it. Grateful for the great customer experience.

4. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Kelly Loves

Thank you so much for your review! We hope you and your wife enjoy your Sushi Kit!

Kelly Loves Team

Bewertet mit 5 von 5 Sternen

My favourite snack plus Great service

I purchased rice crackers snacks and they have been a favourite snack of mine. There was a slight delay in it being delivered but I do genuinely believe it wasn't kelly loves fault since they sent it out almost immediately after I ordered it just thay the post office didn't deliver it for about 2 weeks. But I got in contact with kelly loves customer service and not only did they sort it out and my box arrived withing the next 2 days they also sent me some extra packs for free to apologise for the delay which took me by surprise I expected them to perhaps just get in contact with the post office but it was very generous and absolutely made up for the wait, which again to be fair I don't even think was their fault. I'll definitely be purchasing from kelly loves again for all my snacking needs

10. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Kelly Loves

Hi Josh,

Thank you very much for leaving your review. We hope you enjoyed your snacks!

Kelly Loves Team

Bewertet mit 5 von 5 Sternen

Good.

Got the stuff.
Like other reviews say, you do get the chance of recieving a product that has is almost about to expire, although I don't think will matter for my seaweed.
The products are made in Korea and the sushi rice is the best of all the brands I have tried, while also being the cheapest.

11. Mai 2024
Bewertung ohne vorherige Einladung
Kelly Loves-Logo

Antwort von Kelly Loves

Hi Uffe,

Thank you very much for your review! We're working hard to ensure all our products have a good period between expiry. We appreciate your feedback and hope you enjoyed your snacks :)

Kelly Loves Team

Bewertet mit 5 von 5 Sternen

Delicious Asian snacks!

Love Asian food but am always confused as to whether they are vegan or gluten-free. Luckily, Kelly Loves identifies this clearly on each item. Love the Asian snack packages which are super more-ish. Gonna buy more as gifts for my vegan friends…

27. April 2024
Bewertung ohne vorherige Einladung
Kelly Loves-Logo

Antwort von Kelly Loves

Thank you for your review and we are really glad you love our products. We hope to see you again soon.

Kelly Loves Team

Bewertet mit 5 von 5 Sternen

Great choice

Great choice, tasty products, made for nice gifts

22. April 2024
Bewertung ohne vorherige Einladung
Kelly Loves-Logo

Antwort von Kelly Loves

Thank you for your review! We hope to see you again.

Kelly Loves Team

Bewertet mit 4 von 5 Sternen

I bought some products on the…

I bought some products on the Kellyloves.com website.
They are super responsive and the products are excellent, the Kelly Loves brand is nice, there are really quality products, my life and i love it.
I recommend this site.

15. April 2024
Bewertung ohne vorherige Einladung
Kelly Loves-Logo

Antwort von Kelly Loves

Thank you so much for your feedback and we are so glad you like our products!

Kelly Loves Team

Bewertet mit 1 von 5 Sternen

Always check expiry daye

Item purchased and delivered
It had a 6 week expiry date on all goods purchased. This is unacceptable.

Contact made with Kelly’s who asked for proof. Proof sent and no replies.

You can purchase this item from stores with a short expiry date for 1/2 what Kelly’s charge.

Shameful and Illegal

17. Februar 2024
Bewertung ohne vorherige Einladung
Kelly Loves-Logo

Antwort von Kelly Loves

Hi Carolyn,

Thank you for leaving us feedback. I'm sorry your experience with us has been less than ideal - if you want to contact us on contact@kellyloves.com we can look into your issue further.

Kelly Loves Team

Bewertet mit 1 von 5 Sternen

I ordered a sushi kit

I ordered a sushi kit, it looked lovely. However, it never arrived. I have tried to contact the company on multiple occasions but I never get a response. I have now cancelled weeks on and I just hope I will get my money back. Absolute cowboys.

10. Februar 2024
Bewertung ohne vorherige Einladung
Kelly Loves-Logo

Antwort von Kelly Loves

Hi Lorraine,

Thank you for leaving us feedback. I'm sorry to hear your Sushi kit had never arrived. If you want to contact us on contact@kellyloves.com we can look into your issue further.

Kelly Loves Team

Bewertet mit 1 von 5 Sternen

Awful Service

Over a week after buying a sushi making kit despite it saying it ships next working day, no information about shipping. I have emailed the company 3 times without a response, awful service would never buy from them again.

4. Februar 2024
Bewertung ohne vorherige Einladung
Kelly Loves-Logo

Antwort von Kelly Loves

Hi Alicia,

Thank you for leaving your review. All reviews are really valuable to us and we take feedback of our service very seriously. I can see that your order has been refunded now and I've passed your experience on to our teams for further review.

If you wish to speak to us further about your experience please do not hesitate to contact us at contact@kellyloves.com.

Many thanks,

Kelly Loves Team

Bewertet mit 1 von 5 Sternen

I ordered a Sushi making kit on the…

I ordered a Sushi making kit on the 11th of December as a Christmas present. Royal Mail tracker shows the parcel wasn't ever handed to them and despite 18 emails back and forth, Kellyloves decided I no longer wanted the Sushi making kit I ordered and processed a refund. Terrible customer service.

11. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It is extremely disappointing

It is extremely disappointing. I ordered a gift for Christmas over 3 weeks ago and it said it would be delivered within 5 days. Still haven't received anything or had any contact from the company. No sign of a track my order or anything. Tried to contact the company with no luck. I would echo the reviews below. It’s a shame because I’m sure it would’ve been a lovely gift to give.

24. Dezember 2023
Bewertung ohne vorherige Einladung

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