Kawaii Bdsm Bewertungen 111

TrustScore 1.5 von 5

1,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Another negative experience here. Ordered, then got no confirmation of item being shipped, emailed and got ignored for three weeks, then got a refund after initiating a chargeback. Pretty sure they ha... Mehr ansehen

Bewertet mit 1 von 5 Sternen

ITS A SCAM!!!! we ordered without watching the reviews and never got confirmation email and never shipped

Bewertet mit 1 von 5 Sternen

Placed a €33 order (14015KB) on 26/11/25 with the intention of following up with a larger order if the goods were satisfactory. Received auto-acknowledgement of order and then nothing. Contacted... Mehr ansehen

Bewertet mit 1 von 5 Sternen

SCAM SCAM SCAM AI SITE NO PRODUCTS WILL EVER BE RECEIEVED GOING ON TWO MONTHS NOW ARGUING WITH MY BANK TO NULLIFY MY TRANSCATION WITH THIS FRAUDULENT SITE, WASTE OF TIME AND MONEY, DO NOT PURCHASE,... Mehr ansehen

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

The original cute & kinky shop! 🌸🦄 Worldwide Free Shipping on ALL orders 🌎✈️ Independent brand and Online Shop based in Europe & HK since 2014 ♡


Kontaktinformationen

1,3

Ungenügend

TrustScore 1.5 von 5

111 Bewertungen

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1 Stern

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Bewertet mit 5 von 5 Sternen

Trustworthy and worth it !

The delivery times are a bit long but it is honestly worth it. The Customer Service is really kind a patient and they do their best. A trustworthy website. 20/20 would recommend.

5. Juni 2020
Bewertung ohne vorherige Einladung
Kawaii Bdsm-Logo

Antwort von Kawaii Bdsm

Thank you so much for taking some time review us and your sympathy!!

Best Regards,
Kawaii Bdsm Team

Bewertet mit 5 von 5 Sternen

Durable and super cute

I bought from them two years ago, and still use the items perfectly. When I first found the website I thought “this is it, this shop is made for me”. It’s not that easy to find the cute side of bdsm and I’m still so happy they are all about this side. I would buy half the shop if I could!

18. Mai 2020
Bewertung ohne vorherige Einladung
Kawaii Bdsm-Logo

Antwort von Kawaii Bdsm

Thank you so much for taking some time review us!
So glad you had a good shopping experience! :)

Best Regards,
Sophie, Kawaii Bdsm Team

Bewertet mit 5 von 5 Sternen

Aún no he pedido pero a mi mejor amiga…

Aún no he pedido pero a mi mejor amiga le llegó su pedido hace unos días, me hizo una review completa y todo es mejor aún de lo que se ve en la web. El gag de silicona es simplemente perfecto y los dildos de cristal son tan bonitos que los quiero todos!!
Hace mucho que sigo sus productos porque son adorables, espero poder hacer un pedido pronto y disfrutar como una buena niña :')

5. Mai 2020
Bewertung ohne vorherige Einladung
Kawaii Bdsm-Logo

Antwort von Kawaii Bdsm

Hello!!
Thank you so much for taking some time to review us! :)

Glad to hear you had a good experience shopping with us, your words mean the world to us here!!

Best Regards,
Kawaii Bdsm team

Bewertet mit 5 von 5 Sternen

Happy customer 💕

I am super happy with my purchase. Everything looks absolutely adorable, the quality is amazing and I would 100% recommend!

3. Mai 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

FAKE. SCAM. DO NOT TRUST

Im writing another review to confirm my disapproval and disappointment. I would never order from kawaii bdsm. I ordered last year and my order was never shipped after months of trying to find out where my order was, messaging their various social media accounts and emails listed on their platform and finally threatening legal action. I eventually received a cancellation on my order without explanation. I left a review here which was greeted with an angry response from the company.
For months they have been fighting to remove my review about their bad ‘potencially fraudulent’ company. And today i recieved an email notifying me of the removal so please never, ever spend your money with this company. FAKE. SCAM. DO NOT TRUST

3. Mai 2020
Bewertung ohne vorherige Einladung
Kawaii Bdsm-Logo

Antwort von Kawaii Bdsm

Hello,
First of all I'd like to understand what are you trying to do?
You left an numerous reviews of first, the first one was super good and then you started to add more negative reviews. Have you realized that your spam is why trustpilot is deleting them? I will keep reporting you I'm sorry.

Second you are calling a fraud and a scam a company that REFUNDED your order, even if you claim that was for no reason ( which is a lie, we always tell the reason for refund on the refund page) YOU GOT YOUR MONEY BACK, WHERE IN THE WORLD ARE THIS A FRAUD AND SCAM?!

i'm sorry but you are the fake and them scam on here. You are claiming that months past without a reply and that's a bunch of lies, we only had 2 e-mails the old one that never worked very well and this new one and I never got a contact from you, on our social media all the messages are replied, you never got your money back because you threatened us, you got it because we were out of the stock at the time.

Don't be ridiculous, if you have something against my company at least let it be a bad thing, don't go scream to the world that you got your money back, spam this company with lies and expect to get credit.

Bewertet mit 5 von 5 Sternen

I'm giving my two cents about this…

I'm giving my two cents about this company: When I first entered this page I was kinda shocked because there's people here that seem to be talking about any other website... They are a small team but super super nice and responsive, I had a problem with an order that was returned I e-mailed them and immediately I got a reply from Sophie, who helped me out and even sent me the order again free of charge. I already ordered from similar websites and I never got a reply from them... I'm really happy and I will consider ordering again maybe when coronavirus disappear...

3. Mai 2020
Bewertung ohne vorherige Einladung
Kawaii Bdsm-Logo

Antwort von Kawaii Bdsm

Thank you for taking some time to review us, that means a lot to us!

Kawaii Bdsm Team

Bewertet mit 5 von 5 Sternen

KawaiiBdsm Website Review

I love KawaiiBdsm & all of their products!! All of their products are sturdy, and so cheap!!! I can’t wait to see what other products KawaiiBdsm adds to their shop in the future!!

I highly recommend shopping from KawaiiBdsm is you are looking for products that will last a long time & are cheap!!

2. Mai 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love the products

I love the products. They are always cute or sexy. They are a broad range and usually very fairly priced for high quality goods.

Never see any of the cheap “bargain basement junk” you can find in adult bookstores.

This store makes me very happy.

29. April 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Such a cute shop

Such a cute shop! They have a range of amazing high quality products~ can not recommend these enough ~💕

29. April 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect

Perfect! I highly recommend it to everyone! I have always been delighted with the quality of the products at affordable prices! Always there when I have problems, very attentive and friendly! I had some problems with some items in my order but they answered all my emails and offered me several solutions. Really I had no problem with this site! I love it!

23. April 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

really wanted to give these guys the…

really wanted to give these guys the benefit of the doubt after the issues they seemed to have over the summer, but it took me messaging multiple times on multiple platforms to get any word on my order at all. at that point (about three months after ordering) i was told that my package would be authorised for sending right away. the person i was speaking with seemed receptive to my frustration and my suggestions, and i felt a bit more optimistic after that. HOWEVER, after a couple more weeks with no news or items arriving, i messaged again, and was told that the stock was defective and that was why i still hadn't received anything. i waited a couple more weeks and, hearing nothing, asked for an update on the situation. i got no response until, several days later, my order was finally cancelled altogether without explanation.

these guys seem to have built up a faithful following until things started going downhill this year, so im reluctant to call them an outright scam - but they REALLY need to rethink how they treat their customers. i and many others have been scrabbling for information on our orders for months, only to be ignored and for our exasperated comments on their social media pages to be deleted. if you don't want your customers writing negative things about you, just treat them a little better maybe?!

anyway. im bummed out because this site has some really cute items, but i never want to even attempt ordering from here again.

18. Dezember 2019
Kawaii Bdsm-Logo

Antwort von Kawaii Bdsm

Hello!
Thank you for taking some time to review us!
I'm so sorry if you had a bad experience shopping with us.

We did our best to inform and let everyone know when orders were going to be shipped..
In fact we had , after our vacation period, some problems with inventory and as a small tem of only 2 people we had "more orders than hands" to ship orders. I know that's not an excuse as a company we needed to meet the stipulated times but we are now working on improving and we certainly learned with our mistakes.

We never scammed anyone since 2014, date when we first opened, we are not interested in starting now.
Please contact us by e-mail (kawaii-bdsm@outlook.com) or reply to us by here, we will be more than happy in giving you a solution for your problem!

Thank you so much!
Kawaii Bdsm Team

Bewertet mit 4 von 5 Sternen

redeemed themselves :)

Ordered in August, had no updates for a few months BUT as soon as they got their facebook page back up, I contacted them about my order and it was shipped within the day. They were very polite and regretful about what had happened, and upgraded my shipping so it got here very quickly! Bad experience to begin with but the staff were super nice and the stuff is really good quality so overall I’d say they redeemed themselves.

12. November 2019
Bewertung ohne vorherige Einladung
Kawaii Bdsm-Logo

Antwort von Kawaii Bdsm

Thank you so much for taking some time to review us!
I appreciate your words and sympathy! We will always do our best to make our customers happy!!

Best regards
Kawaii Bdsm Team

Bewertet mit 2 von 5 Sternen

Facade of a business: good in pictures, bad in service

*UPDATE* order arrived in late November, with very little in the way of an apology (more like a string of excuses). Product is lingerie, quality is average.
Ordered products in August. It's now November, and they've only just got back to me about shipping. They say that they "hand make their goods", but the shipping details I received list the origin as China (not Portugal where they say they're based). Will update when they products reach me, but I'm not expecting top tier goods.

3. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bad customer service, but owner did finally get in contact. Will update again.

My husband and I ordered from this site on August 7, 2019 and got our order confirmation email without issue. We have still not gotten any email saying it has been shipped, or anything at all. My husband has emailed twice, but I have sent about 7 emails since we have placed our order, as well as trying to contact them on different social media. I have still yet to receive any emails back at all. We even paid for express shipping so we could have it as soon as possible! Absolutely horrible website, and even worse customer service considering there is essentially no customer service AT ALL!

Edit: finally heard back from the owner on fb, my order was shipped out today and was told they weren't able to respond to all emails as they weren't getting them. Owner was honestly super upset that she has been unable to fulfill orders right away. Will update again when my stuff arrives.

29. August 2019
Bewertet mit 1 von 5 Sternen

Bad customer service!

It’s been almost 2 weeks of no confirmation that my order has been shipped. Their website states it will be shipped out within 1-5 days. I’ve emailed a couple of times with no replies back and made sure to check my spam folder just in case. Nothing. I even paid extra for the tracked shipping. I’m calling my bank and reporting this as fraud and getting my money back. This is ridiculous. If you so happen to see this and decide to “fix” this, I might change my review.

10. August 2019
Kawaii Bdsm-Logo

Antwort von Kawaii Bdsm

Hello!
Thank you for taking some time to review us!
I'm so sorry if you had a bad experience shopping with us.

We did our best to inform and let everyone know when orders were going to be shipped..
In fact we had , after our vacation period, some problems with inventory and as a small tem of only 2 people we had "more orders than hands" to ship orders. I know that's not an excuse as a company we needed to meet the stipulated times but we are now working on improving and we certainly learned with our mistakes.

We never scammed anyone since 2014, date when we first opened, we are not interested in starting now.
Please contact us by e-mail (kawaii-bdsm@outlook.com) or reply to us by here, we will be more than happy in giving you a solution for your problem!

Thank you so much!
Kawaii Bdsm Team

Bewertet mit 4 von 5 Sternen

Ordered a few times

Ordered a few times, always great quality products ! Ordered a BDSM kit 2 years ago and still in great condition even after being used regularly !
Shipping isn't really fast but that's not a problem for the price and quality of the items !

21. Juni 2019
Bewertung ohne vorherige Einladung

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