Just Mortgages Bewertungen 

I paid a £499 fee to Just Mortgages for help securing a mortgage on an ex-local authority flat. My adviser, Caroline Smith, was initially very confident the application would succeed and presented herself as someone who would fight to get the deal through.

When the valuation came back unfavourable — the same outcome we had seen with other lenders due to the property type — her approach changed completely. Rather than exploring specialist lender options, she advised me to walk away from the property. She did eventually suggest a specialist lender, but at a significantly higher rate than I was comfortable with.

I subsequently found another broker independently, who secured a formal mortgage offer with a specialist lender at a far better rate on the same property.

I felt that for £499, the due diligence on lender suitability for this specific property type should have been more thorough before the application was submitted, and that the specialist market wasn't explored with enough effort when the mainstream route failed. I'd recommend anyone with a complex property case to ensure their broker has specific experience with specialist lenders before paying an upfront fee.

Absolutely shocking service clearly only in it for the highest commission possible they can make off you total disregard for getting you the Best deal available!! We had the unlucky services of joe robson 6.00% mortgage rate then the highest income protection and life insurance on the planet at over £250pm again only interested in commission!!!

Carolina Salinschi made a stressful process smooth and straightforward! She explained everything clearly and made sure we understood all our options before making decisions. Friendly, professional and extremely helpful — we couldn’t have asked for better support.

Disappointed with Jess. Had a video call meeting on the 8th of January to try and get the ball moving on a mortgage offer for me and my partner - both first time buyers. Jess seemed knowledgeable however we sent some bits that she asked us to send over, still to this day are yet to receive a reply, this is despite emailing her again to ask if theres any update. Since then we found another mortgage broker who have us an official offer on a house within 2.5 weeks. Also costing us £400 less. Feel as though because we didnt have the sizeable income other people may have she chose not to bother. Would've been nice to at least be updated and not left lingering. It's cost her a customer and its cost Haart Estate Agents a transaction, we've chosen to go with another estate agent based off principle despite liking a property on Haart in Bracebridge Heath

Jamie Vaughan was very clear with all documentation. he made the whole possess very clear and easy to understand. and was able to answer all questions i asked. great start to my dream home. thank you

Emma Ward was very helpful. I had particular questions that I knew would probably not be readily answered. I knew that research would be required. She understood where I was coming from as a parent trying to assist a family member to get a first mortgage. I do not reside in the U.K. and am unfamiliar with the various schemes that are available. Emma was quick and efficient in her research. Excellent.

Elliott was great, really friendly, easy to deal with and made everything simple and stress-free! Would 100% recommend

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Elliott was fantastic from start to finish - knowledgeable, responsive, and really easy to deal with. He explained everything clearly and made the whole process stress-free. Highly recommend!

As a first time buyer, this experience was beyond my expectations. Lorna Esson was incredibly helpful, explaining the process to me from beginning to end and what I can expect throughout whilst answering any questions I had. Her communication was excellent and always kept me in the loop with any updates. What stood out for me most was I genuinely felt that my best interests in mind even going the extra mile to ensure she secured me the best mortgage offer which was very reassuring especially when the process can already feel overwhelming. To summarise this experience in a few words, quality, care, efficient and professional.
I am looking forward to and feel confident using her services going forward. Couldn’t recommend more!

As a first-time buyer with financial situation most lenders found challenging, I was full of questions and my mortgage and purchase were dogged by uncertainties and unexpected developments. Lydia Ramoutar-Greville and her team were extraordinary every step of the way.

Prompt responses, industry-expert advice, constantly fighting my corner and chasing on my behalf. She negotiated some amazing offers with agents on my behalf, and this was the real turning point in my search. She found me TWO great mortgage deals: one initially, and one when the first lenders balked about the property I had chosen.

Just Mortgages are relatively expensive compared to many mortgage brokers, but at every step Lydia went above and beyond to make the cost worth my while -- I couldn't have done it without her, and I couldn't be more grateful!

Andrew is the best mortgage advisor we could have asked for, fantastic communication and really helpful and informative. Would definitely recommend!

Unimpressed by their ability to process simple drawdown requests. Prepare for arbitrary requests for documents and invoices which could be easily circumvented.

Bridie Evans has honestly gone above and beyond for us these past few months. I do not know where we would have been without her. She has been fast with responses and sorted issues out with other companies, chased loads up for us and updated us throughout. Cannot recommend her enough!!

First class service from Scott,made everything smooth and easy to understand,would use again and will advise other friends and family too as well

Bridie Evans was incredibly supportive during our mortgage application. As first time home buyers Bridie was brilliant in making us feel at ease and answered any questions rapidly. Thank you Bridie for making the process so easy.

I had an appointment with Richard to remortgage, initially everything went to plan the meeting was booked, had my meeting and was told he would be in touch to provide me with the offers. I waited and waited he never got back to me, i called and emailed and no response. This has meant i have now had to sort everything my self with weeks to spare and having to pay to get another valuation done as mine has now expired! I never leave reviews but felt so disappointed i felt i had to

Working with Mohammed Uddin as our mortgage broker has been exceptional. From start to finish, he was incredibly helpful and friendly, always taking the time to explain everything clearly and patiently. His expertise made the entire process smooth, stress-free, and far easier than we expected.

His honesty and transparency stood out—we always felt confident we were getting genuine, tailored advice. Mohammed was also extremely flexible with his time, consistently accommodating our schedules and being available whenever we needed guidance.

Throughout the journey, he was supportive, encouraging, and truly invested in helping us achieve our goals. If you’re looking for a mortgage broker you can trust—knowledgeable, personable, and dedicated—Mohammed is the one.

Highly recommended.
Fiona and Paul

Very professional service and prompt responses to my questions. I will definitely be using this service again in the future

Can’t recommend how helpful and knowledgable Lucy was from our initial enquiry to the end of the process. She was calm and made it feel thorough and professional every step of the way

Very knowledgeable in his field, great customer service.