Jungleworks Bewertungen 401

TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

No registrarse en ninguna plataforma, me registré en Yelo y es imposible darse de baja, no hay ninguna opción para cerrar la cuenta y eliminar tus datos. Tampoco te da respuesta en el chat de servici... Mehr ansehen

Bewertet mit 1 von 5 Sternen

They are super fraud people, poor management. after payment sales team wash off their hands. don't deliver in the promised time and nither complete the project. after every complaint, they just change... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great Products & Continuous improvisation which helps us for growing our business. Glad to have Jungleworks as our Technical Partner. And Great support and quick solution provided by Jungleworks repre... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

We have been using Yelo for 2 years. Sales team pushed to signup for 3 years and one time payment. We paid for 3 years, but some person from sales will send an email to us and request to pay amount fo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen
  2. B2B-Dienstleistungen
  3. Geschäftsstelle

Vom Unternehmen geschrieben

Jungleworks provides a complete hyperlocal stack for businesses that offer direct-to-consumer ordering and delivery. Businesses can go to market fast with an out-of-the-box setup and totally control the customer experience. The combination of speed, scale, and control makes it the perfect hyperlocal stack for businesses today.


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

401 Bewertungen

5 Sterne
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2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

The products have helped me grow as a…

The products have helped me grow as a small business. Team is really helpful, They provide good support.

20. Januar 2022
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Bewertet mit 5 von 5 Sternen

Glory of a thing

I started using Yelo with their pay as you go plan for my grocery store. I’ve started getting good number of orders and they are offering nice features for the price. Good job to the team.

19. Januar 2022
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Bewertet mit 2 von 5 Sternen

I’ve spent years developing with this…

I’ve spent years developing with this company and a lot of money. Poor communication and my contract was not met by their team and the site was not functional for months and months. I’m still working on getting a response from anyone about my platform.

13. Januar 2022
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Hi,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Bewertet mit 5 von 5 Sternen

My experience

I own a small pet supply and accessory store which was struggling for orders during the pandemic. I recently switched to selling online in my neighbourhood through Yelo. I have been able to reach many customers in the area and get good results.

5. Januar 2022
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Bewertet mit 5 von 5 Sternen

Excellent

I was always hesitant in starting to sell online because I thought making apps and a website would be tough. Yelo has made me realize how simple it can be if you find the right tools. I am very happy with the results I have gotten for my cafe since I started using Yelo.

5. Januar 2022
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Bewertet mit 5 von 5 Sternen

Naturally beautiful!

They me dedicated! Awesome customer support! They actually provided me with a 1-on-1 walkthrough to the possible platform for my business. Laying out different scenarios of the whole online business process. Provided detailed proposal and given me a free trial.
Awesome team!! 👏
Kudos to everyone in jungleworks!
Naturally beautiful! An honor to be acquainted with your company. Highly recommended!

28. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Bewertet mit 1 von 5 Sternen

Worst Company Ever

Worst Company Ever. From its CEO to the smallest person. Lies and fake promises. Only take the downpayment from you and then disappear. And push you in a loop of lies and unqualified people!

27. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Hi,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Bewertet mit 1 von 5 Sternen

PLEASE BE WARE OF THIS COMPANY…

If you don’t want to waste your time and money then avoid the jungleworks, I’ve paid about £1000 to complete my website but after they received the money they kept ignoring me the only HONEST PERSON IN THIS COMPANY IS MR SARIT I mean he does his job probably but it’s not him who keeps your money, waste your time and constantly lying to you, they make me pay $500 to add the Kurdish language to my website which they failed to do so, first they sent me the full English version and they wanted me to translate it into Kurdish language which I did so and I sent them the full translation and after some time I had to follow up and then they’ve asked me to send them again which I did again and again AND they’ve asked me 6 times which I did sent it 6 times but still they’ve failed to do so and now I’m asking for the refund because I’ve found the weglot.com to add the Kurdish language to my website for free but they refused to refund me and I’ve asked them to delete all my data and close my website because I’ve lost the trust in them and will see what will come next… PLEASE PEOPLE BE WARE OF THE JUNGLEWORKS, Otherwise I promise you won’t get your money back and you will have sooo much headache and will be unhappy with JUNGLEWORKS JUST LIKE ME AND ALL OTHERS, it’s shame on the CEO of the company.

23. Dezember 2021
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Antwort von Jungleworks

Hi,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Bewertet mit 1 von 5 Sternen

Tookan JungleWorks - Stay Away!!!

I have been trying for 2 months to cancel my account with no joy, I keep getting billed for a service I do not use!

Attempt 1 - Online Chat. Was told the account will be cancelled and someone will be in contact. Waited a few weeks and nothing happened.
Attempt 2 - Online chat. Same as last but got transcript emailed to me for proof this time. Again was told someone will contact me but nothing.
Attempt 3 - Open a ticket. Was clear that I wanted to cancel the account. Got a response asking why which I responded to (of course have proof of this). A few hours later I got a auto response saying the ticket is closed due to no response.
Attempt 4 - Emailed 2 people at Tookan which I had email addresses for, namely Rajat and Rashmi. No luck so far.
Attempt 5 - Go public on Trust Pilot, hopefully I get a response now?

The effort needed to cancel an account is absolutely ridiculous. All other services I have tried have a cancellation option in the dashboard and is a simple procedure. With JungleWorks it seems as they make this process so difficult that one just resumes paying the account.

If this does not work next step would be to get hold of my credit card company.

Stay away from Tookan JungleWorks, an extremely difficult company to deal with!

Update 2022-02-01
Issue is still not resolved. I emailed the email address provided in a reply to this review and they have not even bothered to reply. My only option now is to cancel my credit card with my bank so that I cannot be billed anymore. STAY AWAY FROM JUNGLEWORKS!

11. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Hi Alex,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Regards, Team Jungleworks

Bewertet mit 5 von 5 Sternen

Best served.

I have not use their services to my expectations but their customer treat delivery is mind blowing. They are always there

2. Dezember 2021
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Still trying to figure it out

14. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Hi, thank you for sharing your feedback with us. We at Jungleworks are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to us at csm@jungleworks.com for assistance.

Bewertet mit 5 von 5 Sternen

Awesome experience!

I want to start by saying that I think that JungleWorks has stepped up a lot. Why I am saying this is because when I started working with them, some reviews on Trustpilot where pretty awful.

I previously worked with a company called Ordering. Unfortunately, it turned out to be a bad experience. I spent about 30.000 USD and at the end I don't own or have anything. The devastating part was that they could not integrate a payment method I paid 1500 USD to integrate and refused to return the money.

With JungleWork the approach is totally different. Here you don't have to spend 30.000 USD to have features you desire. Their base is much broader and stuff like payment gateways are integrated for free.

I have been very lucky with JungleWorks and the support has been awesome. I don't know if it's because I left Ordering but if everyone is treated like I have been, then I think this company will grow to be nr 1 soon.

27. Oktober 2021
Bewertung ohne vorherige Einladung
Jungleworks-Logo

Antwort von Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Bewertet mit 5 von 5 Sternen

Our account manager Manish has been…

Our account manager Manish has been very supportive and professional.
He is always avaliable and arranges mutually convenient times to assist. He has also been very patient with us as we are not very tech savvy. I find him polite, knowledgeable and he continues to help us during a quite stressful time.

21. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Bewertet mit 5 von 5 Sternen

DOORSTEPJA

I have a delivery business and I came to jungleworks for getting their delivery management platform Tookan.
Apart from minor hiccups that I had in the past the dedicated Account Manager Manish had taken care of all the issues and is very prompt in response. Recommended for the startups.

21. Oktober 2021
Bewertung ohne vorherige Einladung
Jungleworks-Logo

Antwort von Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Bewertet mit 5 von 5 Sternen

Great communication and customer…

Great communication and customer service. I have dedicated people assigned to my project and they are always easy to reach and very responsive.

20. Oktober 2021
Bewertung ohne vorherige Einladung
Jungleworks-Logo

Antwort von Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Bewertet mit 5 von 5 Sternen

أديب علي ثابت عوض الاهدل

أديب علي ثابت عوض الاهدل. الجنسيه يمني .رقم الجوال +967735140259

20. Oktober 2021
Bewertung ohne vorherige Einladung
Jungleworks-Logo

Antwort von Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Bewertet mit 1 von 5 Sternen

Unprofessional customer service and…

Unprofessional customer service and poor project managers - I searched on the internet for a robust ecommerce order delivery management system and came across Tookan System, at first the team at Jungleworks was excited as I was to deliver my project quickly. We signed the contract and I paid the 50% upfront tranche. This is where my horrific experience with Jungleworks started, the team took almost 2 weeks before they could commence the project and all of a sudden the individuals who would call me even at mid-night became non-responsive until i threatened to cancel the contract. To this date, after several months, my project has been abandoned and despite the daily mails, no one responds.
I never thought this sort of poor customer experience and arrogant attitude still existed especially given that there are so many alternatives out there. We are now contemplating abandoning the project, losing our 50% payment and starting afresh. Am very sure next time I will be more conscious about dealing with companies of this nature.

18. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Jungleworks

Hi, We would like to apologize for any inconvenience caused. Protection of customer data is something that we greatly emphasize. We would request you to reach out to us at csm@jungleworks.com so we can further look into this concern and rectify the same. Looking forward to hearing from you.
Team Jungleworks

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