June Bridals Bewertungen 314

TrustScore 3 von 5

3,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

This company is a complete fraud. There refund policy is a complete scam. They are in China and not a US Company. You will not be able to return your purchase and get a full refund no matter what. The... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The dresses are quoted as "made to order" yet expert seamstress pointed out significantly poor quality & is not "handmade". The sizing is absurd & is not accurate on the site. Unfortunately the poli... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The dress looks amazing!! It is exactly what I ordered. I did a custom size and it fits like a glove. Amanda reached out to me right after I ordered to confirm color. She was a life saver as my phone... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Finding the perfect wedding dress is stressful, but June Bridals made it a dream. You can tell immediately that they take immense pride in their craftsmanship—the fit was absolutely flawless and requi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

Shop wedding dresses, bridesmaid dresses, prom dresses, formal dresses & evening dresses at affordable price. High quality dresses come in all styles and silhouettes.


Kontaktinformationen

3,1

Akzeptabel

TrustScore 3 von 5

314 Bewertungen

5 Sterne
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Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

I cannot get anyone to reply to my…

I cannot get anyone to reply to my emails requesting to return a dress that does not fit. It’s starting to look like I’m going be out the price of a dress I cannot wear.

26. Januar 2025
Bewertung ohne vorherige Einladung
June Bridals-Logo

Antwort von June Bridals

Hi Alana,
Sorry for our late reply and sincerely apologize for any disappointment you experienced with your recent purchase.
We have responded to your email and provided the appropriate return information so that you can complete the return.
Due to the peak production season, our customer service team's response time may be slightly delayed.
We apologize for any inconvenience and appreciate your understanding in advance!

Bewertet mit 1 von 5 Sternen

I ordered a dress from here but when I…

I ordered a dress from here but when I received it the material was cheap and looked nothing like what I had ordered. I reached out to start a return and never heard back from them. Horrible customer service, and now am out $200 and have a dress I'll never be able to wear.

27. Januar 2025
Bewertung ohne vorherige Einladung
June Bridals-Logo

Antwort von June Bridals

Hi Lacey,
Sorry for our late reply and sincerely apologize for any disappointment you experienced with your recent purchase.
We have responded to your email and provided the appropriate return information so that you can complete the return.
Please contact us via email if you have any other questions.
Email: support@junebridals-service.com
Due to the peak production season and upcoming holidays, our customer service team's response time may be slightly delayed. If your order is extremely urgent, please leave us a message and we will prioritize your mail. Phone number: +1 850-290-4163
We apologize for any inconvenience and appreciate your understanding in advance!

Bewertet mit 1 von 5 Sternen

Do not buy!!!!!

Worst customer service experience I have ever seen. The dresses I bought do not even look like the online pictures. The return policy is bogus, DO NOT BUY! I wish I read into the reviews before buying from them.

27. Januar 2025
Bewertung ohne vorherige Einladung
June Bridals-Logo

Antwort von June Bridals

Hi Christina,
Sorry for our late reply and sincerely apologize for any disappointment you experienced with your recent purchase.
We've submitted your refund and thank you for your patience.
Please contact us via email if you have any other questions.
Email: support@junebridals-service.com
Due to the peak production season and upcoming holidays, our customer service team's response time may be slightly delayed. If your order is extremely urgent, please leave us a message and we will prioritize your mail. Phone number: +1 850-290-4163
We apologize for any inconvenience and appreciate your understanding in advance!

Bewertet mit 5 von 5 Sternen

I had an amazing experience with June…

I had an amazing experience with June Bridals. I ordered my dress and it came in a timely manner. It looked exactly like the picture. I had some alterations done in the bust area and the seamstress said it was very well made and easy to alter. For the price the quality was great I was pleasantly surprised.

21. Dezember 2024
Bewertung ohne vorherige Einladung
June Bridals-Logo

Antwort von June Bridals

Hello Anna,
Thank you so much for your kind words! We're thrilled to hear that you are happy with your choice and you just made our day!
We're delighted that you chose JuneBridals for your special day!

Bewertet mit 1 von 5 Sternen

This company is 100% a scam

This company is 100% a scam. I placed an order for one dress, but was charged five times! Before I realized this I had already received an email stating the dress was being altered, therefore could not be returned. I tried to call them, but both phone numbers (very difficult to find on their site) aren’t even real!!!
You can only contact them via email, but nothing is ever done.
I’m reporting them to my bank and filing a fraud claim. DO NOT order from this company!!!
And if for some reason you’re still considering it, go to Reddit, Trust Pilot, Wedding Wire, etc to read customer reviews.

6. Januar 2025
Bewertung ohne vorherige Einladung
June Bridals-Logo

Antwort von June Bridals

Thank you for your feedback! But it seems there might have been a misunderstanding.
We have identified that you placed two orders for the same dress style in different sizes (jbd20250109-123057 and jbd20250111-123233). Due to a surge in orders, we might have missed your call. Our team verified this through your email address associated with your order on January 13. You didn't reply to us till now but have left this negative review.
You have two PAID orders on our website, not the five you mentioned.
We recommend checking the payment status whether the payment status is pending.
We take customer experience seriously and do not tolerate baseless allegations that could impact it adversely.
Please contact us through our email support@junebridals-service.com if you still have any questions.

Bewertet mit 1 von 5 Sternen

do not purchase from this company

do not purchase from this company! I spent $236 on a dress that I thought looked pretty on the website and when I got it, it was itchy and poorly made. They refuse to give me a full refund. Only offering 80 bucks in exchange.

7. Januar 2025
Bewertung ohne vorherige Einladung
June Bridals-Logo

Antwort von June Bridals

Hi Rachel,
Sorry to hear about your dissatisfaction with the dress.
We think you may have misunderstood us. We have never refused a full refund in our communication with you.
If you do not accept our offer, of course, according to our return policy you can get a full refund of the cost of the returned product (The round-trip shipping cost will be deducted from the refund) if you are not satisfied with your item(s).

Bewertet mit 1 von 5 Sternen

DO NOT BUY FROM THIS COMPANY ON CHINA

DO NOT BUY FROM THIS COMPANY ON CHINA. They are a SCAM. they take your money and either don’t send the dress, or the dress is poorly made.
Buy your dress in the USA.

6. Januar 2025
Bewertung ohne vorherige Einladung
June Bridals-Logo

Antwort von June Bridals

This is Junebridals' customer service team.
We are very sorry for the bad experience you have. To better solve your problem, could you provide your specific order information and send your question to our customer email: support@junebridals-service.com
We appreciate your understanding and will wait for your reply.

Bewertet mit 1 von 5 Sternen

Beware! I would give a Zero if I could

Awful dress and experience. Material was cheap, like a Halloween costume. It did not look like the photo at all. It came from China, not the UK or USA like they claim. And it did not fit. They would NOT refund it - I would have had to pay mailing (to China) and other fees. I still do not have a partial refund. CAUTION!

26. November 2024
Bewertung ohne vorherige Einladung
June Bridals-Logo

Antwort von June Bridals

Hello Megan,
We are sorry about the delay in the refund.
Please note that delays in refunds may occur due to the slower processing of cross-border refunds for international transactions.
We have sent you a refund receipt via email, please check it at your leisure.
We genuinely appreciate your patience and understanding in this matter.

Bewertet mit 1 von 5 Sternen

I wish I could give June Bridals a 0

I wish I could give June Bridals a 0. The dress my daughter ordered came today and wow, it is not the dress that was in the picture by the farthest reach of the imagination. The styling is horrible and the fabric is the cheapest possible. She was not expecting the nightmare that they sold her. And now, she is trying to contact the and they are ghosting her. THIS IS A HUGE BUYER BEWARE!

17. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

HORRIBLE

HORRIBLE! The dress is not as advertised AT ALL!!!!! I wanted this dress for my rehearsal dinner and when I opened the package one of the pearl buttons immediately popped off.

Then I tried it on and OMG! The sleeves are so puffy! This dress is NOTHING like what is advertised.

I feel like I got completely scammed!

6. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They deserve less than a 0 for rating

If I could give this company less than 0, I would. I ordered a dress from them, and was so excited when it arrived. I had followed their sizing chart, measured myself and even ordered larger so that I could have it altered near me for a more custom fit. To my dismay not only did the dress not look like what I ordered (lace pattern different, different color, etc), it was too SMALL. I could hardly even get it on to try it. Not to mention the stitching was completely wrong. The space for my breasts were way up by my neck/collarbone. I immediately reached out. They took about a week to get back to me. They said I had to pay for shipping back to China, and then they would deduct the shipping cost again from my refund, OR I could opt to not return it and they would refund less than 50% of what I paid for the dress. To top that they IN WRITING asked me to lie on my customs form and say the value of the dress was $0. Absolutely not. I emailed back asking why they would 1. Make me pay for shipping when they misrepresented the product online/sent me the wrong thing 2. Double charge me for shipping and then 3. Lie to customs. They responded only to question 3 stating that the dress had no value because it was defective and they were going to destroy it. Why do I have to spend who knows how much on international shipping for them to destroy it?! DO NOT ORDER FROM THIS COMPANY. SCAM.

1. November 2024
Bewertung ohne vorherige Einladung
June Bridals-Logo

Antwort von June Bridals

We are truly sorry to hear about your experience and appreciate you taking the time to share your feedback. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations.

Regarding the size, all of our dresses are handmade and we use a standard size 3D mannequin, but a real human body will have some differences from the mannequin. While we strive to provide comprehensive size information in our size chart, we understand that individual fit can vary. We provide specific measurement guidelines on our website.

Regarding the return and value, in our return policy, we stated this matter clearly: We will issue a full refund of the cost of the returned product (The round-trip shipping cost will be deducted from the refund) if you are not satisfied with your item(s).
Please kindly understand it's a returned item not purchasing merchandise, which has no commercial value. Sometimes we send free samples to our customers, but the item is free with 0 value.

For environmental friendliness, returned goods need to be returned to the warehouse in China for unified processing, because our website does not have inventory or resale.

Thank you for bringing this to our attention. We value your feedback and are committed to providing a better experience for all our customers.

Bewertet mit 1 von 5 Sternen

Do not order from this company!

Is it possible to give this seller 0 stars? I found a simple dress which somehow had great reviews. It was absolutely nothing like the picture online, wrong fabric & looks so cheaply made! Customer service is unresponsive when requesting a refund & only an email is provided. DO NOT order from this company!

6. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Difficult (and expensive) to return product

UPDATE (original review below):
Customer service got back to me, and after some back and forth allowed a return. However, I would have to pay the original shipping ($40) and ship it back. I opted for one of the original offers of a partial rebate (about 44%). The cost to alter the dress would be about the same as buying the dress, so I am not doing that. Cutting my losses and got a dress from somewhere else.

If you do buy from June Bridals, I recommend getting a custom-sized dress so that it hopefully will fit. But know that you will not be able to return it (whether custom or not) without incurring substantial costs and most likely cannot return even if it's not a custom size.

Hopefully they will update their product pages to not say "easy returns".

ORIGINAL REVIEW: I received my order, and the color was wrong. I have reached out to customer service multiple times to initiate a return, and they have not responded to me at all.

26. September 2024
Bewertung ohne vorherige Einladung
June Bridals-Logo

Antwort von June Bridals

Thank you for taking the time to share your feedback with us. We appreciate your honest review and value your input as it helps us improve our services. We are sorry to hear that your experience was not perfect, and we would like to make things right.

Please feel free to reach out to us with any specific concerns or suggestions you may have. Your satisfaction is important to us, and we are committed to addressing any issues you encounter.

Bewertet mit 5 von 5 Sternen

Beautiful dress that fit like a glove

Beautiful dress that fit like a glove! I ordered a dress from their website with custom measurements. The dress surpassed my expectations. It was beautiful and fit perfectly. I received tons of compliments on my wedding day and afterward. It also didn't break the bank. Highly recommend.

29. September 2024
June Bridals-Logo

Antwort von June Bridals

Your positive feedback brightened our day! We are grateful for your kind words and are thrilled that you had a great experience with us. Customer satisfaction is our driving force, and we are committed to delivering excellence.

Bewertet mit 1 von 5 Sternen

DON'T WASTE YOUR TIME

DON'T WASTE YOUR TIME - DON'T BUY FROM HERE. They will never respond. - you cannot return regardless of what the policy says and whether you make a mistake in ordering. You are stuck with what they give you. TERRIBLE...TERRIBLE....TERRIBLE. Don't do it.

23. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Total scam I ordered two dresses only…

Total scam I ordered two dresses only got one and they never returned. My email. The material was cheap. It didn’t fit. It didn’t go according to the sizing chart and now I am stuck with maybe putting this dress on offer up because it is brand new with this tag still on, not too much and I can’t report them to the BBB Better Business Bureau because they don’t even show up in the system as a company. I should’ve done my research better before purchasing.

9. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bought a dress

Bought a dress, impossible to return. No way to contact them all emails come back as undeliverable. Website indicated they were a UK company but package arrived from China. Extremely dishonest company, not worth the cheap prices

16. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered a beautiful dress and paid…

I ordered a beautiful dress and paid extra for custom size. The dress came looks nothing like picture and is over 6 inches too big in the bust. Won't give me a refund unless I pay to return the dress which cost over half of what I paid for the dress. They offered me $150 and to keep dress which is not even close to the $268 that I paid for. Don't buy, website said they were out of UK but dress came from China!!!!!

8. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Impossible to Return

I ordered a dress, standard sized not custom made. It came as expected. It seemed to be fine quality, but looked slightly different from the picture and I didn’t like it on me. I followed the steps on their website for an “easy return” within 14 days of receipt. My emails to the customer support email listed on their website come back as undeliverable. There is no other way to contact them.

12. September 2024
Bewertung ohne vorherige Einladung

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