JumpFlex have been outstanding!! We recently moved house which meant our trampoline had to be dismantled. We noticed several faults that we wouldn’t have otherwise seen. JumpFlex we’re onto it straig... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy to purchase online, once arrived noticed we missed a spring , contacted them straight away and they sent out another one. Great communication & fast delivery. We found we needed 2 people minimum... Mehr ansehen
Our big family(with three chidren) bought the trampoling six year ago, very good quality, never damaged.A month ago we moved house and my husband rebuild the trampoling in our backyard,accidently brok... Mehr ansehen
Great trampoline, seems well made and had great assembly instructions - really clear with nice pictures to follow too. The order of some assembly items is questionable, as you had to undo and redo so... Mehr ansehen
Unternehmensdetails
Über Jumpflex Trampolines
Vom Unternehmen geschrieben
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Kontaktinformationen
760 Arthur Porter Drive, Burbush, 3288, Hamilton, Neuseeland
- 0800 586 735
- hello@jumpflex.co.nz
- jumpflex.co.nz
4,6
Hervorragend
706 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Replacement parts easy
Our trampoline went for a trip in the wind and bent one side pole. Replacement was super quick, easy and efficient with jumpflex!
27. September 2022
Customer Service team was excellent to…
Customer Service team was excellent to deal with
19. September 2022
Love our jumpflex
Love our jumpflex. It's still looks new at nearly a year old. Great customer service. We just got new poles for the tramp as they had been broken and was so easy to sort
22. September 2022
14ft Jumpflex tramp
After having to replace our other cheap trampolines almost yearly, I decided to rather get a good quality one which may be a bit more expensive now, but will last ages and work out cheaper in the long run. This one came with a lifetime warranty! I bought the 14 ft tramp. It looks very smart and sturdy. The feet have rustproof treatment which is great and the padding over the springs sits very securely, the safety enclosure net is also very well fitted which makes it very safe for the little ones. I received an email from the company advising that my order had been packed and ready to ship within hours of ordering and received the tramp and extras soon after, much sooner than expected. It is a bit of a process putting it up, but no more difficult or complicated than any other we have put up over the years. The instructions are very clear. The ladder also seems quite sturdy and fits well on the tramp. We have not tried the aquajet attachment yet - still a bit cool for that. I would highly recommend this company. Great product, great service - well worth the price
19. September 2022
The staff are super helpful and are…
The staff are super helpful and are able to look up the records to see what Trampoline you have and it make ordering parts a breeze! I have noticed that they have improved the strength of the poles and added metal tabs to the net where it attaches to the springs. Little improvements make a big difference
13. September 2022
Fantastic trampoline!
Fantastic trampoline. Really well built and the kids have put it through its paces already!
2. Oktober 2022
Excellent customer service & prompt…
Excellent customer service & prompt delivery.
Thank you Jumpflex, you are the Star!
23. September 2022
My order was a warranty claim
My order was a warranty claim. Super easy to sort, fast shipping and awesome instructions. Thanks.
10. September 2022
Well over quoted delivery time
It’s not a great idea to ask for feedback before the goods are delivered especially when it’s well over the quoted delivery time. Because it has been ordered in good time for a celebration this is particularly frustrating.
30. September 2022
Antwort von Jumpflex Trampolines
Hi there Marie
Thank you for your review, Im very sorry that your trampoline has not been delivered yet. I have contacted the delivery company and have also sent an email to you in regard to this issue.
I will keep you updated via email and get this matter all sorted for you.
Kind regards
Jit Van
Jumpflex Customer Service Representative.
Very prompt and good service
1. September 2022
Great customer service
Our request was understood easily and handled promptly and efficiently.
13. September 2022
Trampoline anchor kit
Purchased an anchor kit for my trampoline. Service was efficient, quality of product was much better than expected and I am happy with my purchase overall.
2. September 2022
Quick delivery and simple set up
22. September 2022
Great service
Great service, quick and responsive.
I made a mistake in the size I ordered and they made sure I got the correct item.
26. September 2022
Superb customer service
Superb customer service, very quick to respond and the replacement parts were on the courier the next day! It's like having a new tramp - thank you!
13. September 2022
Awesome trampoline and awesome service-…
Awesome trampoline and awesome service- not an issue when I needed help. Highly recommend
8. August 2022
Exceptional customer service
Exceptional customer service, and the trampoline is fantastic! Thanks!
26. September 2022
Fantastic Quality
The trampoline was delivered fast, is excellent quality and the kids love it!!
25. September 2022
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