Juliaromero Bewertungen 

Compré una chaqueta y me llego otra distinta a la que publican en su web. Después de varios correos, devolví la chaqueta pagando los gastos de envío. Ya ni me contestan y no me devuelven el dinero. Son unos sinvergüenzas. NO COMPREIS AQUI. Además he visto que sus productos están en Aliexpress por la mitad del precio. Deben comprar ahí sus productos.

No te envían el pedido, tampoco te devuelven el dinero, estafan a la gente,no compréis en esta tienda.

He realizado un pedido y al cabo de dos semanas me dicen que está agotado y ahora no me devuelven el dinero

Compre unas prendas hace un mes, no me las han mandado, hace 20 dias que me dijeron que me habian hecho el reintegro, no me ha llegado y ahora me piden mis datos de mi tarjeta bancaria y mi nombre completo o mi cuenta bancaria completa para la devolucion. ESTAFA AUTENTICA. Y tambien me piden que retire mi opinion negativa antes de hacerme el pago.

Poor service ...inexplicable delays
I ordered a jacket from this company. Days before it was due to be delivered they cancelled the order without any explanation and promised me a refund of money paid. The refund did not arrive so when I questioned it they told me that there had been problems with bank transfers but these were now sorted ..to date the refund has not arrived despite my several reminders to them which is very disappointing and means I may have to escalate matters to a complaint to the CPO and even court proceedings to recover less than 100 euros. Very disappointed ..this is the latest response from them which demonstrates financial instability......I advise anybody dealing with them NOT TO MAKE ANY PAYMENTS TO THEM...

Thank you for your message, and we are very sorry for the delay. We understand your frustration.

Your order #17680 had to be cancelled because of a technical issue with our payment platform, and because of that same issue your refund has not been completed yet. Your full refund of €59.95 is registered and in process, and it will be returned to your original payment method. We cannot give you an exact date, but we are working to complete it as soon as possible, and we will write to you personally as soon as it has been made.

We also apologise for the confusion caused by the promotional email you received today: your refund has not been completed yet.

Kind regards,

2nd November and still no refund...we are talking about 60 euros here which is being unlawfully withheld from me ...JR cancelled the order weeks ago but will not refund my money ....I am being forced to make a complaint to the CPO and issue court proceedings to recover 50 euros plus costs of around 1500 euros according to my lawyers

here we are 3rd November and still no refund...all indications of a company in severe financial difficulties ...PLEASE DO NOT SEND MONEY TO THIS COMPANY ..IN THE CASE OF PROBLEMS YOU WILL NOT GET A REFUND !!!! YOU HAVE BEEN WARNED

4th ~November refund promised but no sign of it...now been promised for over 3 weeks...just under 60 euros ....this is extremely worrying as to the financial viability of this company...do not pay them any money ......."7th November ....Thank you for your message, and we are truly sorry for the frustration this situation has caused you. We have checked your order #17680 again: on our side, the refund has been processed back to the same payment method you used for the purchase. From that point, the time it takes to appear in your account depends on your bank. If you still cannot see it, we recommend contacting your bank with the order number so they can locate it." Response from my bank>..this is complete nonsense ..it takes less than 24 hours to make a refund back.

They have basically failed to refund 60 euros so the only conclusion is that the company is going bust and no one should buy from them or send them any money....YOU HAVE BEEN WARNED

UPDATE 10th November 2026...no refund made...these people are criminals and scammers and you should not pay them any money. I have reported them to the CPO and also issued a denuncia which will be enforced in 10 days time...DO NOT PAY THEM ANY MONEY./....THEY ARE SCAMMERS

12th November ...NO REFUND !!!

Muy buena experiencia con Julia Romero. Se nota que es una tienda seria y que se preocupan por sus clientes. La atención ha sido excelente, responden rápido y están pendientes de cualquier duda que pueda surgir. Da mucha confianza comprar en una tienda donde sabes que, si tienes algún problema, van a intentar solucionártelo. La calidad de las prendas excelentes ¡Totalmente recomendable!

Es gente 100% confiable desde el primer momento. Atendiendo casi en el mismo dia las preguntas que surgian y dando soluciones en un problema que hubo con un envio.
Volvere a comprar en su web.

Chaqueta de muy buena calidad y muy buen trato al cliente. Muy contento con mi pedido de Julia Romero, era mi primera vez y repetiré pronto. Con dos o tres pedidos más así será mi marca de confianza. Gracias!