Great harness designs! except the name tag area was to small for the tags included and my first order of 4 or 5 lighted harnesses was tightly bundled together with very little packing material. I ha... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We really like the quality of this harness for our Boston Terrier. It is a sturdy design. I did order a size to big for her and had to return. The company made it simple and quick to receive the new... Mehr ansehen
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Harnesses fit & are easy to use- even for a senior citizen with arthritis! Highly recommend!
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This harness is very high quality and heavy duty, easy to use, HOWEVER, our dog has figured out if he stretches, he can back right out of it. It's perfect when the dogs are walking forward, but not s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Joyride Harness
Vom Unternehmen geschrieben
Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.
That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.
Today, we remain a tightknit family-owned business.🐶
USA Owned & Operated
Kontaktinformationen
Vereinigte Staaten
- help@joyrideharness.com
- joyrideharness.com
4,4
Hervorragend
4048 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 62 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
switched all 3 of my big dogs…
I’ve switched all three of my big dogs - 2 hounds and a bullmastiff over to Joyride harnesses because they are so easy to get on and off and the dogs cooperate better on walks than they do with just collars. Big girl tore the handle loose on hers a couple of years ago and Joyride replaced with no problem. Their customer service is great!
11. Oktober 2023
Antwort von Joyride Harness
Thank you so much for your kind words! We’re so glad to hear that all three of your big dogs are enjoying their Joyride harnesses, and that they’re making walks more enjoyable for both you and your pups. We’re also happy that we could help with the replacement when needed—it’s great to know that our customer service made a positive impact.
We truly appreciate your loyalty and your trust in us. Thank you for choosing Joyride Harness, and we look forward to continuing to serve you and your dogs!
Almost Perfect (Almost)
I love the harness. It is very nice. Very well made. And I love the little leash that attaches to it. However, if you're going to give away something free, the free item should work. I texted and I emailed about the light up tag That came with the harness not working, And I even submitted for a replacement. I've heard nothing more (except someone who wanted to chat while I was at work) Who didn't understand what the problem was apparently couldn't speak English. Not even joking. I am so done with trying to get this exchange that I'm going to try and solder the little board myself to make the lights work.
11. Oktober 2023
love these harnesses
love these harnesses, they fit well they seem to be comfortable for the dogs, the company was great to work and delivery of the product was pretty quick, well constructed and sturdy, i now own two of their harnesses
11. Oktober 2023
Antwort von Joyride Harness
Thank you so much for your wonderful review! We’re thrilled to hear that you and your dogs are enjoying the harnesses and that the fit, comfort, and quality have been great. It’s fantastic to know you’ve had a positive experience with our company and that the delivery was quick.
We truly appreciate your support and are so grateful to have you as a customer. Thanks for choosing us for your pups, and we look forward to continuing to serve you in the future!
Antwort von Joyride Harness
Thank you very much. We appreciate your feedback.
Yes they have a nice harness BUT they…
Yes they have a nice harness BUT they have zero customer service. They sent the wrong harness and literally will not help with an exchange. There
Is not one paper
in the package ( like with return info) and they do not have a number or contact info They respond to. On the other hand I have never received more SPAM from a single company ever and I asked them to stop by responding to their spam. Doesn’t matter bc they do not have 2 way communication! They are so much trouble as a company that they are not worth dealing with!!
This is their only and repeated response and this is as far as you’ll get:
“Thank you for contacting us! Your message has been received and will be reviewed by our support team for assistance. But maybe I, Dog Bot, can fetch the right resources for you and help out ahead of time like the goodest doggo I am. 🐾”
9. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Joyride Harness
We can definitely get an exchange set up for you. You'll just need your order number and this link: https://joyrideharness.loopreturns.com/#/
For your reference, we do have two size charts available on this page but if you have more questions on sizing, don't hesitate to ask: https://joyrideharness.com/pages/size-chart
Best harness ever!!
By far the best harness I've ever used. Great quality and fit. Will buy again in future.
11. September 2023
Antwort von Joyride Harness
Thank you so much for your amazing review! We’re thrilled to hear that you consider our harness the best you’ve ever used. It’s wonderful to know that the quality and fit have worked so well for you.
We truly appreciate your support and look forward to serving you again in the future!
The most important thing is that my dog…
The most important thing is that my dog loves it! I love the super cute pattern!!!
11. September 2023
Antwort von Joyride Harness
Thank you for sharing your experience! We’re so happy to hear that your dog loves the harness—that’s the best feedback we could hope for! And we’re thrilled you’re enjoying the cute pattern, too. Here’s to many stylish and happy walks together!
I wish the front velcro strap was…
I wish the front velcro strap was reversed do that the velcro was on the ther side of the strap
It is difficult to fol it n the dog to attach it the way it is
11. September 2023
Antwort von Joyride Harness
Thank you for your feedback! Our harness is designed with a front velcro strap that secures on the inside for added security, ensuring your dog stays safely in the harness. Once adjusted to the perfect fit, the velcro strap doesn’t need to be reopened each time—just fasten it initially, and you’re all set for easy use afterward. We appreciate your input and hope this helps make using the harness even easier!
Sheepadoodle proud
How great and the ease of fitting the harness on my dog. Love the three rings, especially for a dog who likes to pull
11. September 2023
Antwort von Joyride Harness
Thank you for sharing your experience! We’re thrilled to hear that fitting the harness on your Sheepadoodle has been a breeze and that you’re loving the versatility of the three rings—perfect for managing those enthusiastic pullers! Wishing you and your pup many enjoyable walks ahead!
My dog can take the harness off and it…
My dog can take the harness off and it is on securely with little to no room. She twists around and pulls out of it almost like what could be describes as a person taking a shirt off.
11. September 2023
Antwort von Joyride Harness
While we cannot guarantee it's Houdini-proof as some dogs are just too clever for their own good, it should be very hard to escape out of if properly sized and fitted. Proper fit is key and sometimes it isn't just about tightness, but also strap placement for your dog's individual shape. One minor adjustment can make a very big difference. Please review this blog for important Joyride pro-tips when fitting your fur baby for ultimate security.👉 https://joyrideharness.com/blogs/news/avoiding-the-slip-joyride-harness-customer-testimonials
For a true escape artist, you might also consider a "safety strap" or "safety cord" option that attaches to a collar and the leash for added security for wriggly pups. It's just a backup safety precaution that you can pair with our harness for peace of mind!
I received the wrong harness
I received the wrong harness
I received the original version and I paid for the 2.0 version.
I could not call you to explain.
I never received a return envelope to send back the incorrect item. UN
10. September 2023
These are my favorite harnesses
These are my favorite harnesses. I have bought them for my dogs when they were puppies through adulthood. I haven't had to replace the oldest one yet after 5 years of use.
11. August 2023
Antwort von Joyride Harness
Thank you so much for your wonderful feedback! We’re thrilled to hear that our harnesses have been your favorite from puppyhood to adulthood and that they’ve held up so well over the years. Your loyalty means the world to us, and we’re so glad our harnesses have been a reliable part of your dogs’ lives. Here’s to many more years of happy adventures together!
Great Harnesses
Well, on the first order, I ordered the wrong size; I ordered medium and it turned out my Boston's needed small. Joyride Harness was great in exchanging the harnesses and in record time - Not a problem and the harnesses are great quality - I love them!
14. August 2023
Antwort von Joyride Harness
Thank you for your kind words and for sharing your experience! We’re so glad we could quickly assist with the size exchange and that you’re happy with the harnesses. It’s wonderful to hear you’re loving the quality—we hope your Bostons enjoy them as much as you do! Thanks again for choosing Joyride!
Antwort von Joyride Harness
Thank you for the lovely review! We’re so happy to hear that the light-up feature is perfect for your Lola. Wishing you both many bright and safe walks together!
I love the harness and love the color
I love the harness and love the color. I ordered the correct size for my dog according tot he measurements, but it is still way loose around his midsection and I cannot tighten it any more. If I ordered an extra small it would be too small for his neck. 😕
11. August 2023
Antwort von Joyride Harness
Thank you for your feedback! We're so glad you love the harness and the color, but we're sorry to hear about the fit around your dog’s midsection. We understand how tricky sizing can be, especially when your pup is between sizes. Please reach out to our customer service team—they’d be happy to help explore options to make sure you and your dog have the perfect fit. Thank you again for choosing Joyride!
UPDATE, PLEASE READ I never got the product (harness at $66…
UPDATE: I GOT THE HARNESS WEEKS LATE AT THE WRONG ADDRESS. I HAVE A NEW HARNESS THAT I PURCHASED WHEN I GOT THIS, SO I HAVEN'T USED IT AND CAN'T COMMENT ON THE HARNESS ITSELF.
I never got the product (harness at $66 total) nor a refund despite my repeated emails. An email from the company said it had been delivered. It's not an easy company to contact. They sent automatic responses every time I emailed them and then, only once, did I get my question answered about when it would arrive (they take forever compared to harnesses sold through Amazon). There is no customer service number and I couldn't find a way to reach the company through social media successfully. Now I am bombarded with spam from them at least twice a day every day. I say, go to your local pet store or Amazon to get good a harness that arrives quickly and is reliable in shipping (that's what I had to do after 10 days of not getting the item nor a response to my 3 follow-up emails).
7. August 2023
Bewertung ohne vorherige Einladung
Stubborn dog.
I received the joy ride quickly and impressed with the quality. However my 2 year old dog runs and tries to hide. She dislikes it very much. I will continue trying, but I feel it is a losing battle. Have tried treats, letting it lay on the floor so she can smell it and get use to it,with no luck.
10. Juli 2023
Antwort von Joyride Harness
"Thank you for sharing your experience! We’re so glad you’re impressed with the quality and received it quickly, but we’re sorry to hear that your pup is having trouble warming up to the harness. It sounds like you’re taking all the right steps with treats and allowing her to get used to it gradually. Sometimes it just takes a bit of patience and persistence. Please don’t hesitate to reach out to our team for additional tips to help make the transition smoother. We’re here to support you both!
Antwort von Joyride Harness
Thank you for the great review! We’re thrilled to hear that the harness is holding up well for your Rottweiler. Strength and quality are so important, especially for strong pups, so we’re glad it’s a perfect fit. Wishing you many more enjoyable walks together!
This is the second Joyride Harness I…
This is the second Joyride Harness I have purchased. Now I am able to rotate colors. This harness is adjustable, it fits well, well made, and I have even run it through the wash machine several times with no issues.
My orders have been processed quickly and my shipment arrives in a timely manner. I have also purchased 2 leashes with the built in seatbelt buckle and I love them as well.
11. Juli 2023
Antwort von Joyride Harness
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your second Joyride Harness and are able to rotate colors. It’s great to know that the harness fits well, is durable, and holds up through machine washes!
We also appreciate your feedback on our leashes with the built-in seatbelt buckle—it’s awesome to hear that they’re working well for you too. Thank you for your continued support and for choosing us for your pup’s needs.
We look forward to continuing to serve you in the future!
The collar is great and it has helped…
The collar is great and it has helped to control her aggressive behavior.
THe only thing I find quite annoying is the constant e-mail asking how you have done.
11. Juli 2023
Antwort von Joyride Harness
Thank you for your feedback! We’re so glad to hear that the collar has helped with controlling your dog's behavior. Your satisfaction is very important to us.
We apologize if the frequent emails have been bothersome. We will certainly take your feedback into account and make adjustments to ensure we’re providing a better experience.
Thank you for sharing your thoughts, and we appreciate your support!
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